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CB Banks ABSA Bank unprofessional service
ABSA Bank

ABSA Bank review: unprofessional service

H
Author of the review
8:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Staff unfriendly and disinterested. Angela, a consultant, is an absolute disgrace. My two co-signatories said they were relieved they don't bank with ABSA. The branch is disorganised, unhelpful, and a total discredit to the Bank they are aligned to.
The staff had no knowledge of the existence of a product advertised on the bank's website. After much insistence, they went into the website and said oh they don't often open one of these.
When I returned with 2 co-signatories (both of whom are professional accountants) a few days later to open a club account, the consultant (Angela) snapped" it takes four hours to open one of these".
We were planning to depost money, not taking out a loan so were mortified by her hostility.
P.S. I am a long standing customer of ABSA Key West and currently hold four accounts there.

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    Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, 2000, South Africa
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  6. Maria
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    Nov 04, 2024
ABSA Bank Category
ABSA Bank is ranked 53 among 414 companies in the Banks category
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