ACME Markets review: Coupons in App

I shopped at Acme today 5/12:22 at lunch and clipped my coupons in the app before going to the store. I quickly ran around the store getting the items I needed as I was in lunch break..I checked out at self checkout and after getting my receipt I notice my coupon did not get applied however other coupons were applied. I went to the service and the lady said I needed to clip the coupons 24 hours prior to going to the store. I said I wanted to be refunded so she gave me my money back but said I could not get the free items that I earned because it wasn’t on the app( she didn’t even try to look at the app) it was 1.98 and she was rude! So after shopping at the acme twice this week I had to write this review because it happens so often with their app. I wish it just loaded in your card but I don’t think they really want you to get the discount… I’m very disappointed and I won’t say I’ll never shop there but I will say I won’t shop there if I can help it!