Dear Activision,
I am writing to formally lodge a complaint regarding the unjust permanent ban of my account in Call of Duty: Modern Warfare 3.
On April 18, 2024, I purchased the game excited to get into the new cod. However, upon attempting to access the game for the first time, I was greeted with the notification that my account had been permanently banned for purportedly using unauthorized software and manipulating game data.
I want to express my deep dissatisfaction and frustration with this situation. I have been an avid player of the Call of Duty franchise for years and have never resorted to cheating or any form of unfair gameplay tactics. It is inconceivable to me how my account could be banned in a game I had not even launched, let alone played.
This unjust ban not only tarnishes my gaming reputation but also casts doubt on the integrity of the ban enforcement system. I demand a thorough investigation into this matter and an explanation for the erroneous ban.
Furthermore, I urge you to reconsider the ban on my account and take the necessary steps to rectify this situation promptly.
I expect a timely response to this complaint and a resolution that restores my access to the game.
Thank you for your attention to this matter.
Sincerely,
Xavier H
Desired outcome: To receive a prompt and thorough investigation from the game support team, leading to a clear explanation and resolution for the unjust ban. Hopefully measures will be taken to prevent similar erroneous bans in the future.
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