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Hi Support,
My name is Liam and I am emailing today regarding a recent game ban that has been given to me by Call Of Duty. Firstly I will give a quick back story as to what has happened to help clear things up. My friends and I decided to update Call Of Duty (Call Of Duty Modern Warfare 2 - Vault Edition, this is what it states on the game ban) as we wanted to start playing again due to the new Call Of Duty coming out soon. I updated my game and on Sunday 24th September, I decided to open the game up and try to have a game of Warzone. I waited approx. 20 minutes searching for a game. I was unable to find a lobby/server so I closed the game as I was sick of waiting. I never joined anything and closed the game. I have then, the next day Monday 25th September, opened steam to find I had been game banned on Call Of Duty, which is absurd and I was very confused as to why. I have since gone to Activision to appeal the ban but apparently there was nothing they can do as they believe there was suspicious files but could not proceed to inform me of what they were. I had not had Call Of Duty installed on my new PC for months but something in their update has potentially triggered something causing me to get banned.
The main reason I am emailing, is now that this false ban has occurred, my steam account that I have had since 2014 has been given bad trust factor, not allowing me to play the games I love without any interference or connectivity issues. I can now no longer play Counter Strike (cannot find games), my most played game along with many of my other 94 games owned on Steam.
I beg, is there anything that can be done to potentially remove the ban from my account as this ban does not make any sense.
I thankyou for your time, please let me know if I can assist in any way as I would really love to get this sorted so I can get back to gaming.
Kind Regards
Liam Dorricott
