Krystal Wick (Pinky#1944293)
112 Skyline Dr
Granite Falls, MN 56241
[protected]@gmail.com
[protected]
08/22/2023
Subject: Complaint Regarding Unjust Shadow Bans in Modern Warfare/ Call of Duty
Dear Activision Blizzard Customer Support Team,
I hope this letter finds you well. I am writing to express my deep frustration and disappointment regarding the recent experiences I have had with shadow bans in Call of Duty: Modern Warfare 2. As a dedicated player and a loyal customer, I am disheartened by the unjust treatment I have received, especially considering my substantial investment in the game through merchandise purchases and the acquisition of the battle pass.
I have been an avid fan of the Call of Duty franchise for years, and I hold a strong attachment to the Modern Warfare 2 title. I have not only thoroughly enjoyed countless hours of gameplay, but I have also demonstrated my commitment by purchasing in-game merchandise and acquiring the battle pass. These investments were made with the intention of enhancing my gaming experience and supporting the game's development.
However, my recent interactions with the game's enforcement policies have left me frustrated and bewildered. To my dismay, I have been subjected to three separate shadow bans, which have severely limited my ability to enjoy the game that I hold so dear. I am perplexed as to why I have been targeted with these bans, as I have always strived to maintain a fair and respectful gaming environment.
What exacerbates my frustration is that these shadow bans have not only hindered my ability to fully engage in the game but have also rendered my battle pass and purchased merchandise effectively useless during the ban periods. It feels unjust that I am being penalized for reasons that have not been clearly communicated to me, despite my continuous support for the game.
I implore you to thoroughly review my account and provide me with a detailed explanation of the reasons behind these shadow bans. Transparency and communication are crucial in ensuring that players like me understand the enforcement actions taken against us. Additionally, I request that my battle pass and merchandise purchases not be invalidated during these ban periods, as this only compounds the frustration caused by these bans.
As a passionate player who values the Call of Duty community and the time and resources invested in the game, I sincerely hope that you will take my concerns seriously and address them promptly. I believe in the potential of the Modern Warfare 3 gaming experience and wish to continue enjoying it without unwarranted disruptions.
I look forward to your response and hope that we can work together to resolve this matter and restore my trust in the fairness of the Call of Duty gaming environment.
Thank you for your attention to this matter.
Sincerely,
Krystal Wick aka Pinky#1944293
Desired outcome: I would like an entire refund on the game and all the DLC content I have purchased please.