Activision review: Wrongfully banned.

I'm writing to you about my account that was just banned out of no where. My name is Justin Smith and I found out my Activision account was hacked mid April. I have photos to show the username that linked their Steam account to my Activision account. I don't have a computer as I am a console player using a PS5. I noticed this account that is not mine a few days after they linked to my Activision account as I got a notification about adding a new player to my friends list, I haven't added anyone as I was not online that day. So I checked my Activision account and found my account had been compromised. So I put in a recovery ticket and changed my passwords and set up 2FA for added security. I checked my account daily for updates and to try an unlink the hackers Steam account, finally after 10 days and being in limited match making, I was able to unlink the hacking Steam account and then was told by the account recovery team that there was no suspicious activity on my account on May 6th. Within that time frame I was able to secure my Activision account and unlink the hackers Steam account but they didn't find anything? If they didn't find anything wrong then why no am I banned for unauthorized software and manipulation of game data? I have a PS5 that has been updated with the offical Sony software. I have attached all my email shots for proof of what I am talking about. Please would someone take a deeper look into this as I am not a cheater and I was hacked. Again, most of my social media and streaming have close or similar usernames. The Steam account is no where near what I use as a username if that means anything. Thank you for your time as all I am wanting is someone to look more into this as I am wrongfully banned over something I had no control of until it was too late.

Justin Smith

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