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Advance Telecom Inc

Advance Telecom Inc review: False representation of another company 70

K
Author of the review
6:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

While I was setting up my Mp4 player. This company said I needed a 3 year plan in payment of 49.90 for apple/ipod support. It has been confirmed that I was scammed out of my money.

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J.Abbo
Jun 15, 2008 9:14 am EDT

Me too! Scammed out of $29.88 from my Paypal account for a TV service from a website that then immediately disappeared. How silly!

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ronald duane grenawalt
Jun 18, 2008 5:51 pm EDT

ditto, were's goggle, they should reinburse use. GOGGLE WERE'S ARE 3D MAPS ?

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ronald duane grenawalt
Jun 18, 2008 5:54 pm EDT

DITTO LOST MY MONEY TO. WERE'S GOOGLE THEY SHOULD PAY USE BACK, ADVANCED TELCOM SUCKS

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Greg Selwah
Jul 01, 2008 4:53 pm EDT

I ordered google earth 4.3 through these guys. Only after I did not receive an email confirming my order or giving me some kind of activation code did I realize that this was a phishing email of some sort. I've contacted paypal and if they won't do anything I'll contact my credit card company.

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Terry
Aug 01, 2008 6:39 am EDT

I too got stung also with google earth 2008 d/load, Paypal have a lot to answer for if these complaints are anything to go by.I'll be following this through until paypal ban any payments to this sham company

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Bruno
Aug 14, 2008 6:38 am EDT

I guess I'm also a victim of this scamming company - i.e., ADVANCE TELECOM INC.
Thought I was buying a 3-year membership to Adobe PDF 9 with updates, instead I got taken for $66.74 from my PayPal account!
I agree that PayPal should ban this comapny from any further scamming!

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Linda Rice
Aug 15, 2008 2:51 pm EDT

This company put a charge through my pay pal and was not legitimate. I tried to get the down loads the next day and there was no such company.

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seansyme
Aug 19, 2008 6:36 am EDT

paid for tv channels from an email recieved, £ 32 but did not recieve the product

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Robert Webb
Aug 19, 2008 12:55 pm EDT

I too was scammed. Thought I was signing up for Avast Antivirus 3 year subscription. Taken for $49.96. Called Advance Telecom and I was told they would refund the money but it would take 10 to 14 business days because that was a "normal banking" delay. BS. We'll see if they do the refund.

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Geoffrey Whitehead
Aug 19, 2008 5:17 pm EDT

Last Sunday I paid for download of Burning software $47.76 through PayPal, no download, no response, I have informed PayPal of my claim to cancel under 7day money back gurantee.I am further suprised to find that PayPal has already been informed of your purchaser; then why do they continue to process any other transaction? My emails remain unanswered and if anyone can sugget any action I would appreciate your help...

with thanks
Geoffrey.

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ernest langbein
Aug 20, 2008 5:40 pm EDT

i paid for what i througth was i-tunes down load for 3 year subscrition but did not receive anything cost 49 something i fell that they ripe me off want my money back

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mark taylor
Sep 04, 2008 6:14 pm EDT

these people at advanced telecom are advanced crooks--they suck the big one!

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dave
Sep 19, 2008 8:40 pm EDT

They got me, too. So I took a chance and replied to the email they provided. I wrote that I was going to turn them in to the FBI. They notified me that a refund was being processed about 10 hours later. My money was refunded within another 24hours. Just the same, I forwarded everything to the FBI internet fraud team.6e

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lima520
Sep 20, 2008 7:05 pm EDT

i know you are right. last night i paid payapl for earth update 4.3. i have received nothing as of today, 09/20/2008. i am going to file a compliant with the attorney general of advance telecom inc and paypal also. if you don't contact the ag of the state, then they do not know what is going on.

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Linda A
Sep 30, 2008 11:41 am EDT

I was attempting to get FREE download of an Adobe program to creat PDF files. Before I could exit I was asked if I wanted to purchase all this other garbage that sounded legit. I added something to the request for the download at a cost of $38.91. A lot to pay for FREE software! I was desparate to get the free pdf software because I needed to send an important file to a printer so that it could be printed in time for a board meeting. Not only did I not receive anything for my payment, but I didn't receive the FREE software either.

Figuring that I did something wrong and needing to get that file to the printer, I stupidly tried again to get the FREE software. This time I purchase less of the offerings and figured that I would be able to cancle the first one.

So then I email this Advance Telecom, probably a couple of weeks ago now, and never heard a peep from them regarding my request for a refund. What a bunch of bull. Paypal better figure something out, or they're going to be in hot water!

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Floyd
Oct 10, 2008 4:34 pm EDT

I was almost sucked into "buying" this service. I had gone all the way to the PayPal page and stopped for some reason. I looked deeper int0 Advance Telecom and found your site. Thank you so much for saving me from making a huge mistake.

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Marion
Oct 11, 2008 2:30 pm EDT

I did the same thing thinking I was ordering software for google earth. I was charged $38.91 and was able to download google's free stuff and nothing more. I have e-mailed advance telcom but it has been less than 24 hours. But since non of you ever received a response from them I will go straight to paypal.

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George
Oct 13, 2008 5:42 pm EDT

I try to download Open office and made the payment through the Paypal and the
Unique Transaction ID #17R31015DT0767359. How do i down load Open Office
Please explain .
regards

George

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Tania Pimentel
Oct 13, 2008 7:24 pm EDT

I paid for a TV service offered by this company, using my Pay Pal account and they sent me a false link for download. All the possibilities of sites they sent me by e-mail don´t open. I can´t understand why Pay Pal still admits that company as a client. Their obligation is to care for the customers!

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johnnie
Oct 16, 2008 2:45 pm EDT

I did the same thing and still have not heard from anyone .I do not feel that pay pal should let anyone purchase from this company since they already know about this skam.

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steve
Oct 16, 2008 7:43 pm EDT

Did not recieve confiramation and link to download. Have since learned that this site is fraudulent and there are numerous complaints about them. I would think that Paypal would have banned them or alerted buyers. I would like to cancel payment to them and expect this to be rectified.

thankyou

-Steve

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Julie
Oct 20, 2008 2:53 pm EDT

I was also scammed by Advance Telecom for Google Earth-- I paid $29 USD for a "one year subsription"-- it turned out to be the FREE version of Google Earth and the website that I purchased it from was just posing as thre real Google, see: http://2008-download.net/2/index.asp?aff=001&camp=earth_video&kbid=1576&sub=espvideo

Since I paid using Paypal I opened a complaint, wrote them a threatening letter, and they gave me my money back 2 days later. I was shocked that they did. This was obviously a scam, but they refunded my money... why? Something is up! And WHY does Paypal allow them to sell if they are known to be a fradulent company? I am very suspicious.

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Julie
Oct 20, 2008 3:09 pm EDT

I also bought Google Earth from them for $29USD, paid with paypal, and later found out that the money went to these guys, not Google. The version that I paid for was the FREE version offered by Google. The website that I purchased it from was posing as the real Google Earth site-- http://2008-download.net/2/index.asp?aff=001&camp=earth_video&kbid=1576&sub=espvideo

I filed a complaint, wrote them a threatening letter, and they refunded my money 2 days later. I was surprised, and confused... they scamed me, now they're giving me my money back. Huh? I guess they just make money off of the unfortunate ones who don't REALIZE that they're being scammed. These guys are terrible, why is Paypal allowing them to sell? maybe they're in cahoots?

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Peare
Oct 23, 2008 1:02 pm EDT

Paid by Pay Pal for three years service for Google Earth and did not receive promise3d download instructions.

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Heather
Oct 24, 2008 12:00 am EDT

I had similar problems with Advance regarding an upgrade and 3 year subscription - never got the download until I e-mailed them and then got a download for an older program than the one I had. I called Paypal and had to write them twice (go thru resolution center), but was able to get my refund. Make sure you follow up with resolution center to make sure your complaint is open otherwise you may miss out on the window of opportunity for submitting a claim. So many scams nowadays - My motto is it is better to pay the money to get something from a reputable company, then at least you are dealing with someone you know and have recourse with if there is a problem. Best of luck to you.

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Fduhaime
Oct 25, 2008 8:14 am EDT

I did get sucked in, now trying hard to get my money back, with NO luck so far...

This company is a complete fraud.

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alva harms
Oct 27, 2008 7:40 am EDT

i just paid for the new firefox through paypal and did not get to download can you help me to down load the new firefox thank you

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randy
Nov 02, 2008 9:12 am EST

Same thing happened to me as both first posters. I was charged for Free software Google Eath, then refunded when I e-mailed Advance telecom. They did not rebuke my complaint of fraud, just refunded my money. They should definately be charged with internet fraud! Can someone please call the internet police? Where are they when we need them.

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amma
Nov 05, 2008 9:41 pm EST

I paid for pdf 2009 but could not get back to download page.
I then called their support line and waited over 15 minutes before speaking to someone.
They asssured me the download link would be sent to my email address within 1 / 2 hour. I'm still witing for it.

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amma
Nov 05, 2008 10:47 pm EST

I finally received step by step instructions. When I followed them I kept ending up at a complaints website again..never did get my download.

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michael
Nov 07, 2008 3:38 am EST

i got ripped off good and propper, these people are crooks, sent me usleess downloads each time i complained, even sent a free download, the hide of these advance telecom sharks, trying to get money back, as i paid with pay pal.

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Steve
Nov 07, 2008 7:27 pm EST

I too have just been stung. Clearly no one is doing anything about these sharks, I am angry to see all the others that have been conned using PayPal! Aren't they interested in Cybercrime?

Surely time somebody did something about this!

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Rob Chapman
Nov 09, 2008 10:45 am EST

I thought I was gettng online TV but sent me nothing. When I complained they sent me a link to a site other than the one I though I was getting and then sent me a bogus password

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hannah chapman
Nov 09, 2008 5:20 pm EST

I got scammed too. I've writted a letter and threatened to report them to the FBI and internet fraud squad.
I'll keep you informed if i ever get my money back

:(

not a great start to monday morning.

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e christie
Nov 11, 2008 4:42 am EST

paid for unlimited tv for 3 yrs but have not recd any download instr.please cancel and refund.paid by paypal.

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Peggy
Nov 11, 2008 2:09 pm EST

Same thing happened to me. I paid for a 3-year membership ($38.91 USD). Never received any confirmation or d/l instructions. I still cannot d/l Google Earth from any site - why not? I don't recall the site I purchased from - possibly the same as the one Julie used.

I will be emailing Advance Telecom Inc to get a refund. Thanks to posters who did this and let me know it is possible to get a refund. I am surprised that PayPal is not on to this scam.

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kristin
Nov 13, 2008 7:32 pm EST

I got scammed for $49.96 trying to buy avast antivirus software. The website that I visited turned out to be a scam because the real one offers a home version for free. I am contacting Avance telecom now to get my money back. I'll keep you informed.

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Cathy Lovett
Nov 15, 2008 11:51 am EST

I wish I could have seen the complaints before I paid for the 3 yr. membership firefox and I have not received the download instructions. What a sham! Refund my money through paypal. How many other inoccent people are you ripping off? What is this world coming to?

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Ted Tomlin
Nov 16, 2008 7:00 pm EST

I'm old enough to know better but got sucked in trying to add features to my iphone. Just anouther $30 lesson I guess.

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snowapples2005
Nov 16, 2008 11:34 pm EST

i got took the same way, thought i was downloading google earth 2009 and had to sign up for a membership. who do i see about a refund

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    01904 768121
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    21 New Ln Huntington, York, North, YO32 9NR
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Advance Telecom Inc is ranked 220 among 346 companies in the Telecommunications category