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Affordable Spa Covers
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1.0 81 Complaints
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Affordable Spa Covers Complaints 81

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J
1:28 pm EST

Affordable Spa Covers worst cover ever!

I purchased a spa cover online from this company last March and, not only was the cover made incorrectly, it was such poor quality that it did not hold up 6 months. I tried to contact the company repeatedly with no response. I filed a complaint with my credit card and they were able to illicit a response but since goods were delivered I was out of luck. They did provide me with a different number and stated that the company was under new management, so I called again. This time I spoke with a service rep who felt that I definitely deserved some kind of restitution, but then when she referred me to the new owner he was a blatant jerk who basically told me I didn't buy it from him and therefore he did not need to do any thing to help me out. I really wish I had not invested the time or money in this company. Their service and quality are so bad... the only thing I know to do is save someone else the trouble.

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Gretchen Ohl
US
May 28, 2023 10:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a spa cover on 12/18/2022, order number 164066, for 335.00 from

Affordable Spa Covers out of Clear Water, Florida. I have not received the cover and the email tracking link is disconnected as well as their phone [protected].

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Keith Krempa
TOLEDO, US
May 06, 2023 7:46 pm EDT

I paid for a cover and never got it! Now all there phone numbers are bogus! They ripped me off totally! Order number #149010 4/21/22 it's been a year!

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Momma1230987
Indianapolis, US
Apr 15, 2023 7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Purchase spa cover Oct. 11, 2022.

Order # 160999.

Paid $454.00 for said cover. was told delivery approx 6 mos. Attempted to call company several times this March 2023. Phone number disconnected. Product never received. Would appreciate full refund.

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Kristen61607
Parish, US
Apr 11, 2023 12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order # 160622

Paid $569.00 for hot tub cover and lifter plate on 10/7/2022.

Never received items or received any correspondence.

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Norman Bourbeau
Port Saint Lucie, US
Apr 09, 2023 11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We placed an order with Affordable Spa Covers on 09/13/2022 Order ID # 158916 for a new Hot Tub Cover. They have delayed shipment several times and now they are not responding. It appears that others have had this same issue and at this point we are requesting a full refund for a total of $528.99.

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1rburb
Loma, US
Apr 02, 2023 8:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered my cover last july checked in oct was told jan now they are gone. What do I do I paid from my bank account

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shewhocreates
San Diego, US
Apr 02, 2023 10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered and paid for a spa cover on 07/12/2022 from Affordable Spa Covers

Order ID: 155304

I contacted them from my account on their website with no response a few months later.

As of 03.20.2023 I still have not received cover, I have had no response from them, and I can no longer access their website.

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Motoman426
Portland, US
Mar 18, 2023 4:33 am EDT

Ordered a spa cover in October and haven’t received it. Phones are disconnected and website is gone.

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JR Griff
Voca, US
Feb 13, 2023 2:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On October 28th, 2022, I ordered a hot tub cover in the amount of $ 389.00 through USAA Bank Purchase Number 102722 [protected]. I have not received the hot tub cover and would like a refund if the company cannot deliver the cover that I ordered. Thank You.

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Cyberhog1000
Hamilton, US
Jan 28, 2023 12:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order for a hot tub cover with Affordable Spa Covers 7/12/2022 with a 16 week delivery timing, and still have not received the order as of 1/20/2023.

They owe me $454.00. They took my money with no intension of delivering the spa cover. Total Scam.

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About Affordable Spa Covers

Screenshot Affordable Spa Covers
At Affordable Spa Covers, we have simplified the ordering process so you can enter the exact specifications of your spa or hot tub ensuring your custom spa cover is an exact match to your spa.

Overview of Affordable Spa Covers complaint handling

Affordable Spa Covers reviews first appeared on Complaints Board on Feb 3, 2011. The latest review Never received the spa cover that I ordered was posted on Aug 24, 2023. Affordable Spa Covers has an average consumer rating of 1 stars from 81 reviews. Affordable Spa Covers has resolved 0 complaints.
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  1. Affordable Spa Covers Contacts

  2. Affordable Spa Covers phone numbers
    +1 (877) 485-3238
    +1 (877) 485-3238
    Click up if you have successfully reached Affordable Spa Covers by calling +1 (877) 485-3238 phone number 0 0 users reported that they have successfully reached Affordable Spa Covers by calling +1 (877) 485-3238 phone number Click down if you have unsuccessfully reached Affordable Spa Covers by calling +1 (877) 485-3238 phone number 0 0 users reported that they have UNsuccessfully reached Affordable Spa Covers by calling +1 (877) 485-3238 phone number
    +1 (727) 571-4371
    +1 (727) 571-4371
    Click up if you have successfully reached Affordable Spa Covers by calling +1 (727) 571-4371 phone number 0 0 users reported that they have successfully reached Affordable Spa Covers by calling +1 (727) 571-4371 phone number Click down if you have unsuccessfully reached Affordable Spa Covers by calling +1 (727) 571-4371 phone number 2 2 users reported that they have UNsuccessfully reached Affordable Spa Covers by calling +1 (727) 571-4371 phone number
  3. Affordable Spa Covers address
    4401 112th Terrace Suite № A, Clearwater, Florida, 33762, United States
  4. Affordable Spa Covers social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Affordable Spa Covers Category
Affordable Spa Covers is ranked 59 among 78 companies in the Home Appliances category

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