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Air Arabia
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Air Arabia Customer Service Phone, Email, Contacts

Air Arabia
Reviews and Complaints

www.airarabia.com

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1.1 221 Complaints
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Air Arabia Complaints 221

Resolved “meal not provided” Resolved “senior cabin crew sanjay lilani” Resolved “flights frankfurt - marrakech” Resolved “paying insurance” Resolved “ticket reschedule” Resolved “negligence towards walk in customers of air...” Resolved “refused to check in”

How responsive is Air Arabia's customer service?

7 Resolved
214 Unresolved

Total complaints: 221

Resolved complaints: 7 (3%)

Unresolved complaints: 214 (97%)

Very poor 🤒
We don't know much about how Air Arabia handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Air Arabia and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
How is Air Arabia’s rated by travelers?

Air Arabia’s earns a 1.1-star rating from 221 reviews, showing that the majority of travelers are dissatisfied with flights.

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Air Arabia refused to check in

My pregnant (4 month) wife and son (Age-3) had scheduled to fly on 1/05/2010 by air arabia (Flight: g9491, dep: 22:25, sharjah-goa). Due to traffic we reached airport by 20:30, it took 30 min to clear the formality of baggage screening and after that another 15 min spent in plastic wrapping to the boxes (They have been forced to do it as an compulsory...

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Overview of Air Arabia complaint handling

Air Arabia reviews first appeared on Complaints Board on Jun 10, 2010. The latest review Air Arabia/Fly Jinnah was posted on Apr 13, 2024. The latest complaint meal not provided was resolved on Jan 26, 2020. Air Arabia has an average consumer rating of 1 stars from 221 reviews. Air Arabia has resolved 7 complaints.
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  1. Air Arabia Contacts

  2. Air Arabia phone numbers
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    43%
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    Sultanate of Oman
    More phone numbers
  3. Air Arabia emails
  4. Air Arabia address
    Building A1, Next to Cargo Entrance, P.O Box 132, Sharjah International Airport, United Arab Emirates
  5. Air Arabia social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Air Arabia Category
Air Arabia is ranked 59 among 221 companies in the Airlines and Air Travel category
#57 Ethiopian Airlines Ethiopian Airlines #58 Condor Flugdienst GmbH Condor Flugdienst GmbH #59 Air Arabia Air Arabia #60 Air New Zealand Air New Zealand #61 Saudia / Saudi Arabian Airlines / Saudia Airlines Saudia / Saudi Arabian Airlines / Saudia Airlines

Recent comments about Air Arabia company

No Cash refund only Credit voucher
1
Hi, Same case with me as well, i am very dis appointed with their...
 humiliation by air arabia crew
1
You need a Schengen multiple entry visa if Italy was not your first...
 luggage
1
Dear Team, I have requested for damage baggage claim with request...
 baggage fees & delays
1
Air Arabia are so unprofessional. We had to pay extra luggage for no...
 followed airline instructions a week, then 24 hrs, then 12 hrs in advance. still no seats, no baggage, no meals
1
Hi, We regret the matter and hope to resolve it at the earliest...
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