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CB Airlines and Air Travel Air Canada Seat charging and flight changes
Air Canada

Air Canada review: Seat charging and flight changes

R
Author of the review
11:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I had booked a flight from Calgary to Bathurst on August 20/23. It went well.

On my return trip I had it booked to fly from Bathurst to Montreal to Calgary.

Air Canada later changed it to Bathurst to Montreal to Vancouver to Calgary.

This meant a 4.5 hour layover in Montreal and a 4.5 hour layover in Vancouver.

On top of that I was charged for a seat from Vancouver to Calgary which on my original flight was only one charge from Montreal to Calgary.

Why (because you changed my schedule) was I charged for the extra seat. Had you kept you original schedule there would have been no need to have an extra charge.

Because of your "Change" of schedule I had to sit for 9 hours in airports and then had to pay for an extra seat.

I needed wheelchair help from plane to plane for which I am grateful and the service was great but sitting for 9 extra hours did not make my trip very pleasurable nor the extra charges.

I hope that you will be able to do something to apease me on this matter.

I left on the 27th and didn't get home till the 28th which I do not feel was great service.

Thank you in advance for your attention on this matter.

Sincerely

Ron Bierwirth

[protected]@telus.net

[protected]

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