CB Airlines and Air Travel Air Canada Station narita d air canada manque de professionnalisme et orientation service a la clientele

Air Canada review: Station narita d air canada manque de professionnalisme et orientation service a la clientele

georges chakib akl of dollard des ormeaux, CA

Feb 22, 2024 9:06 am EST

Verified customer

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bonjour;

veuillez noter que le dossier n :3P5HNF au nom de georges chakib akl billet d avion Montreal TO Phuket, j ai eu deux problemes a votre station Air Canada station Narrita.

je considere que les deux problemes proviennent de la gerance des employes de la station.

les faits sont les suivants :

en allant le 16 janvier 2024 vol AC5 ,1:05 PM de montreal A Tokyo .

l avion avait de retard et on a loupé la correspondance de tokyo Singapour NH801

et au lieu que je sois pris en charge par air canada dans un hotel comme l agent m avait confirmer afin que le deuxieme jour je puisse ratrapper un autre vol pour la destination prevus. j ai étais delaisse a l aeroport toute la nuit car l agent qui etait sense m' emmener a l hotel est partis avant que je recupere ma valise.

ce genre d action n' est pas en faveur de personne et ce n est pas une bonne image de marque pour Air Canada moi qui l a considere Air Canada parmis les meilleurs compagnie Aerienne.

en retournant a la meme station Narrita en date du 17 fevrier 2024 vol Air Canada AC06 .apres que les carte d embarquements emis a phuket par bangkok airline

l agent Air Canada a saisis ma carte d embarquement sans explication et m a remis un autre en changeant ma place.je me demande s il avait le droit .

en tout cas d avoir 2 problemes a la meme station Narrita ca cree une question chez le client si les employés d' Air canada manquent de professionnalisme ou une orientation de service à la clientèle.

peut etre un examen de votre part ca mettra au point que d autres clients ne subiront pas des conséquences que j ai subit.

je vous remercie d avance de mener une enquette .

veuiller agreer l assurance de ma haute consideration.

georges akl

125 athenes

DDO quebec h9b3l4.

tel [protected]

email:georges.[protected]@gmail.com

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