Airtalk Wireless review: Sent back old headset with a note saying please send me something that will work for me, 5 months have gone by and no replacement phone

Signed up with AirTalk Wireless September 2023 got a non working used piece of crap phone was able to communicate with technical support, but they were not very helpful had to set the access point information that was not in the phone when I got it, it did not work for me whatsoever called back several more times got the same results no help when I ask to replace the headset with a working one I got hung up on every time I called back so I was under the impression I could put the Sim card in one of my unlocked older Samsung devices which then I had a working phone but no Internet every time I would call back it would ask for my phone number then reject my call. This has been going on for now six months. I continue to try to communicate with them to disconnect service, but they are tricky and slick. The automated system will force you in to coming back with them. If you press a certain key on your touchpad, I refuse to go forward with them. They are a total scam. recently sent me a letter stating I will have to pay for the device they sent to me for free on the ACP lifeline program. I have communicated with the consumers affairs, division, complaints, department, and the Better Business Bureau and my attorney as well i’m going to put this company out of business permanently. They have put the screws to so many people the biggest mistake they have made is playing games with me they have threatened me with their terms and conditions, and none of it is valid again I will state they are a scam people. Please listen to what I’m saying stay clear of this company. The lifeline and ACP administrators said they are one of the worst companies they have ever dealt with just look at the reviews and what people have to say a class action suit has been filed against Airtel wireless so I will say it again please do yourself a favor. Do not sign up with this company.