Airtel review: spam sms messages & extra charges in bills 351

I have problem to see airtel mms. the site of http://www.airtelworld.com/mms was not open. how i can opened the mms. please give me answer.

A MMS message come on my cell no.[protected]. Subject was welcome mms at & given a site address http://www.airtelworld.com/mms. Also give my passcode. But i am not able to view the mms. But how can it is possible that i will be activate it.

Same think is happening to me. they arecharging 4 messages that i didnt ask for. when i registered complaint they said its coming from rediffmail.

am using your airtel lifetime prepaid, my mobile no is [protected], my residensial address is plot.no.107, D-3, swapnagandha Soc, Opp. Swami Vivekanand school, Borivali (West), I am not able to get airtel network in my home, because of that i am facing so many problem, i also have reliance card and getting proper network in Reliance. so i request you to please activate proper network in your prepaid card & do the needful

Hi: I have received an mms and the website doesn't work or exist. Its awful. The MMS should be directly sent to the mobile phone...why does it have to reside on the website. Din't understand the logic.

Kindly let me know.
thank you.
Pankaj
[protected]

d/sir
i have r prepaid mobile number [protected], on 16th april from ur side i have recived a s.m.s that cosmo alrets which i have not subsribed for that. i already complatin in ur custmorcare they r also agree hat this default is from airtel side, i wnt my money back i.e rs 30(thirty)

redg

manish jain

[protected]

hi,

i have purchased my new connection [protected].My connection was cut on 7 days before.I complained a lot to relationship manager but only for 1 day my cellphone got activated after that 2 message came 'you have to pay rs.65000 as your bill which is illegal.

they are doing nothing on this issue

1) Iam in Bangalore and I hold a Airtel prepaid SIM that is supposed to have a 50 paise tariff on local calls for which tariff I paid 400 Rs. But after my 98 rupee STD topup expired my rateplan got changed to a normal 1Re local tariff one automatically.
2) When you activate the 98 rupee National STD topup for making 1Re STD calls to entire country. It will take a lot of time to activate and you will not be intimated of the activation or expiry. You will end up making many calls at normal rates inspite of shelling out 98 rupees for topup.
3) You get SMS's that ur STD tariff shall be changed to 1Re/min for one month if you make 10 mts of std calls at normal STD rates. They never change the tariff and you end up paying the normal STD tariff.
3)Airtel executives have absolutely no clue about anything and are undertrained and have very little information to look up in their system and tell customers.
4)At first you have a feeling that their software is falty whenever you are cheated. But this is a regular affair with Airtel and you ultimately realize theat Airtel is actually CHEATING you.

mai ek retailer hun .airtel distributor ne kha ki 2 airtel uth pack k saath ek 59 wala coupen hai agar ek saath dono ko activate karwa lo.maine do number le liye.no.`s 4 dec. 2017 ko activate karwae the magar muje aaj tak coupen nhi mila.mai bastli ka hun mera naam sumit kumar hai. my mob no.[protected] hai.pls mere samasya ka samadhaan kijiye.disributor nissing ka hai.

I am using Post paid connection in airtel, Now i have given request for post paid to pre paid,
Pls find the details of the comunication had with Airtel. So far Post paid not deactivated and prepaid conn activated.

Dear Sir,

I have given E-Mail request to Airtel for Post paid to Pre Paid and I have received E-Mail on 30.04.2017 and also phone call from [protected] pls find the E-mail details below.

Dear Mr.KrishnaMoorthy,

Thank you for contacting Airtel Enterprise Services.

With reference to your email, and as per our teleconversation our Field Team will visit you on your office address at after 4pm on 01.05.2017 for the collelction of prepaid documents for the mobile numbers [protected], [protected] & [protected], hence requesting to clear the outstanding and the unbilled to proceed for the same.

It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.

For further assistance, mail us at aes.chennai@airtel.in.

They have infomed me that your Post Paid services will be deactivated within 24 Hrs ans Your line will be dead for one day and Pls load the Pre-paid card it will be activated within 9 Hrs.

But so far it was not happened. We value your association with Airtel.

Warm Regards,
Vigneshwari

But No body retruned back for the same, I have wiated upto 03.05.2017, But no Reply.

So I gone to your Airtel office, Reach Telecommunication for the same. and they asked me to clear all the UNB and Outstanding as on date then only they will give the sim card Pre-Paid.

So I have cleared the UNB and Outstanding as on 03.05.2017 for the details they have given by checking their system.

[protected]
[protected]
[protected].
Ref Bill number 61493 Dtd 03..05.2017

They have taken the copy of the Bill and then only they have given the new sim Card after filling the Application form and ID Prrof, Photo and Pass port copy.

They asked to give pre-paid cjharges Rs 200 for each card and they have given the Pre-paid sim
REf Details

App No : 3088561 - SIM [protected].
App No : 3088562 - SIM [protected].
App No : 3088563 - SIM [protected].

But I have given call to customer care regarding the same.

Pls refer the Complaint numbers

[protected] Dtd 09.05.2017
[protected] Dtd 08.05.2017
[protected] Dtd 08.05.2017

also I have received SMS on06.05.2017 at 12.51P.M stating thst we have received ur request to convert your mobile no to prepaid . It will be coverted within 9 working hours.U 2 receive an SMS confirmation.

my outgoing and incoming are barred.I don't now how it happened?.please help me .my number is [protected].

17.05.2017
Dear Sir,
With regards, thanks for waive off amount as per your mail dated 5/16/2017 10:55:19 AM on telephone number/account number [protected]. But still my queries are standing out against the following issues:
I was being given the plan as mentioned in my complaint mail 16-Apr-08 6:08:34 PM listed below. Why the facilities were removed without any notification.
My phone is dead for past 5 or 6months and I'm unable to use. I had given this number to important persons that they were lacked to contact me.
I'm being harrased as I'm getting continuos calls from Mr.Yasbir Sharma (Tis hazari Court lawyer/employee whose mobile no [protected]) for not making the payments. It appears that you have filed the case (file no 1635) against me in lieu of not making the payment. It seems very surprise that on one hand you are waiving off my unusual/useless bills and on other hand you are filing the case in court against me.
Inspite of listening/sorting out my problems you have filed the case (my continous mails and phone calls are the evidence of the proof, how I'm interested in solving the problem and not you)
This is the last chance for you to disconnect my connection, stop to send useless bills and harrasing otherwise I'll have to go to consumer cell against you for the harrasment.

Thanks with regards,

Veena Srivastava

same problem is happening with me also.After complaints i got deactivate message but after few hours again message comes from [protected].I am totally harassed by this message.

Do some one know any remedy for it?

Through ICICI Bank I did a online e-top transaction of amount 100Rs. The amount was debited from my account at once. But there was no e-top done. transaction ID: [protected]. mobile no. [protected]. My complaint was happily lodged by agent, when i spoke to him first. When I spoke the next day, I get the information that I have to fax the transaction details to airtel office @ [protected] / [protected].

I really don't understand how will the fax help and there is no dept., to which the fax goes, the agent told me fax it to Bharti India Ltd. I am really pissed off by the service provided. All airtel is doing increase customer base without increasing customer satisfaction. As online etop is a very common thing now a days. and this is the most common problem the customer can have. I see no helpdesk setup for such request.

Will give up airtel connection soon.

HI Vinay
I have had the same problem, I am abroad and tried to recharge my Dad's cell phone via ICICI net banking by Rs 100.The amount got deducted immediately but top up never reached his phone! I am very dissatisfied as well.Also my international SMS does not reach him! Though it reaches other airtel numbers in the same zone! And his SMS reaches me, so basically Airtel is providing a one-way service to him, where he loses money when he SMSs me, but cannot read my replies which are free to him! Really awful service provider! I am sick of this business!

If you find a way out, please let me know too...I would appreciate any help.

Thanks! Regards
Shubha

Dear Sir/Madam,

I have purchased Airtel data card on 6th june 2017 of no. [protected]. They provided me a Micromax modem. But I am facing some problem from the first day. Thay are as follows:

1. Activation took two days.
2. After that from the first day after activation I am complaining to Airtel data card technical center [protected] for slow connectivity.
3. The technical department is not responding properly. Every time they give some reasons like -
1. In bangalore there is server problem
2. your data card is barred.
3. In whole karnataka server problem
4. The download speed is that much only. (am getting download speed of 2 to 3 kbps)
These stories sounds so funny and they blaming on each other. Tech guy tells on account dept, so on and so forth...Its regarding the rude behavior of customer services reps despite the fact its not customers fault they dont have valid and logical answer.

My address is also not verified properly. I clearly mentioned that I am staying alone and requested them to come for verification before 9am or after 6pm. Still there are no signs of any address verification!

Today I went to customer care which is in Divyasree chambers near Jayadeva Hospital, Bangalore. It is so surprising to know that they have stopped selling the data card and asked me to contact the person who sold that. They are telling you taken demo on that. Actually the gave demo just for 2 min I connected the modem link and just opened google. It opened within 30 sec so I thought it was ok because, airtel is good company and they will not cheat the customers. I thought it will have high speed compated to reliance or tata indicom, but everything seems to be the other way round. I thought airtel will have better speed and servide compared to them or even more than that. I never know that airtel is not equal to 1/4 of their speed or their service.
But, your customer service is so bad, that not only myself, I want to spread around to all my friends and relatives not to use airtel, as the the service is worst and there are lot of hidden problems with it.

I kindly request you to solve my problem as early as possilbe.Otherwise take back my card and give the money back. Again the cost of data card of airtel is Rs 3000 and other company's are selling it for Rs. 2500.

please cancel that bill and repay back my money and take back ur datacard please.

Regards,
Pradeep S Rao
+[protected]
+[protected]

-First of all, their customer service is a No.1 Junk!
-I am terribly pissed off by the AirTel Services, especially the Customer Service department!
-If the postpaid customer service is Bull-[censored], Prepaid customer service is Dog [censored]!
-I had a AirTel postpaid connection since 4 months and due to their erotic billing and hopeless service I was terribly irritated.
-None of them know any information when I call them on the discrepancies in my billing, including their Managers, rather Damagers! - - -And the call center executives are terribly mis-leading with their half-baked knowledge. Even If I scream at them, they've been trained
to be buffalo-skinned and get strokes on their buttocks!
-Whenever you start reporting any problems to them seriously, they just disconnect the call because you are not going to talk to the same 'bum' again, right.
-But, anything related to the payment like collection, payment due date, payment follow-up calls works excellent.
Fed up of their non-sense and stupid billing, I switched to Airtel Prepaid. This is another big Gutter!
- Switching took 8 days
- Recharging failed repeatedly and it took 2 days to get activated.
- Finally, recharged my prepaid with 498 plan with a talk time of Rs.300
- 2 days after the recharge, all my outgoing calls are barred. My balance them was Rs.297
- It has become my usual practice to call them thrice a day and scream at them to activate my outgoing calls. Most of the time, they disconnect the call.
- Finally, I managed to file 2 complaints and the estimated resolution was 6 days later.
- Luckily, it got activated on the 5th day.
- 6th day was the resolution day - I got an sms that my service complaint has been resolved.
- Just after the SMS, all my outgoing calls were barred again. My balance was Rs.284.60
Looks like, the service guy switched my connection from 'working' state to 'non-working' state. Because, they are buffaloes right - they just reverse the connection!
- Now, my outgoing calls are barred and I've already spoken to 17 buffaloes. Still not resolved.

Airtel is becoming nightmare for the customers. They make false statements and cheat the customers on invalid grounds. I took an add on card from them, which have been deactivated several times without undue reason. Time again i called up customer care and they reverted with rude behavior saying go to nearest airtel gallery. We can't help it out.

My outgoing calls are barred. and the verification agency has made the false statements that i do not live in my residential address given to them. First thing I am already their customer for the last two years and now when i have taken an add on card, how can the verification differ in the next card.

God please save us. Such people die of severe heart attack and deadly diseases who cheat others like airtel is doing.

I am writing this complaint with regards to Airtel Call home facility. I have tried to recharge my account with a certain amount however the website did not confirm so recharged again and resulted in paying twice the money I required to recharge with. I called the customer service immediately one amount was returned back that solved my case for then.

However later on i found out that the remaining recharged amount was deducted from my account next when i called them they acknowledged there mistake over phone but till date neither the amount has been reverted to my bank account nor did they put the amount back to my airtel account. Even after writing numerous mails and calling them several times my case is not solved. Except for once every time my mails were only forwarded to me without any updates or help mails. I am really frustrated how callous an organization at the level of Airtel can be. Please help I am seriously trying to get mail ids of senior folks of the organization for an immediate resolution.

Latest status is such that after my last call the representative has asked me to wait till Wednesday (16th july, 08). However I am fighting on this for over a month.

Regards,
Tanmoy.

I am using an airtel postpaid connection for the past 10 months in hyderabad. Its a Corporate CUG plan. After few months of payment of bills, i noticed that airtel was billing even my CUG calls. I kept on raising this issue to their customer care for almost next 6 months, with no fix. Then i reached to a point, where i threatened them to disconnect the service if no action is taken. At this point, without informing me, they changed my account number (account number for my airtel service) and from that day onwards they did not charge me for the CUG calls. But what happened (what airtel intended) was to avoid me to reach to the consumer forum. Because they had changed my account number (without informing me), i was unable to see any of my old bill details in their website (http://airtel.in) and it mentioned my new account number as if it was created only a few days back. All the bills they used to send to my email alias, was password protected. When i requested for the password, it was not able to open the bills as the password was for the new account number and not the old one's. This was a very cunning and skewed service from airtel and i need a responsible person from airtel to answer these issues and credit back all the amounts, they had cheated away from me. I have couple of calls in this case, recorded in my mobile, when i spoke to their customer care. If action was not taken by Airtel to solve this after APOLOGIZING, i would be moving to consumer court. Note that i received two bills for that month, one with old account number and one with new account number. I paid them in order to help me reach consumer court.

I have been receiving numerous telemarketing calls even after registering with NDNC registry. I would like to get some guidance as to how to sue the company and take the people responsible (for acting irresponsibly) to task. Unless and until stringent punitive action is taken against them these spam calls are not going to stop and they have tested my patience already.

I have closed my connection with airtel and also given a letter for refund of deposit after paying all my dues. I was told I would receive the refund in 15 working days. Its been 2 and half months and I have still not received it. Everytime I call up the customer service I am given a new reference number. Airtel customer service sucks big time. They disconnect your phone in less than 24 hrs if you have not paid your outstanding bill by the due date but when it comes to them refunding the customers money, they act like as if there was no deposit given. Please tell me if I can go to the consumer courts for the same.

Dear Sir/madam
we want Unwanted marketing calls even after registering with NDNC.

Thank®ards
Dilip Mukkawar
M.D. AKSHAT Adv.

Dear all,
From last month when airtel server was burnt in july in mumbai, my mobile was not having network now network is there i do can call other people, from my mobile i can do sms but i cant get any incoming calls and sms from other mobile or from other landline. also when i am trying to call the preapaid customer service number [protected] which is either swicht off or is out of service area from last month sill not in contact.
please help me to activate my incoming service cause my airtel prepaid sim card is life time.
Thank You.

Airtel customer care hasn't been working for the past 2 months
I'm not able to connect to 121
I don't see enother way out of it..
NASTY AIRTEL!

Airtel is one of the stupid network. i have network problem for past 10 months. I use to call the customer care office but they beg us please wait foe 24 hours/ 7 days after that too they will beg. Do you know one thing the airtel technical engineers are illiterate. They don't know to attend the problem. Waste technical engineers. DUBAKUR NETWORK is AIRTEL. CHEATING NETWORK is AIRTEL. I got a offer of free 20 min airtel to air tel but i didn't get the money. I called the cc and asked for my money they said " the amount has been credited and you have used the amount", but i didn't get any money back offer. CHEATERS OF THE INDIA IS AIRTEL.

This is Amar Singh working for Reliance. Last fortnight(26/07/08) I took a postpaid connection from the dealer who sits in RCP( His name is Shoaib). I gave complete details regarding my stay in Nerul. On Monday (i.e on 28/-7/08), I received a call saying that some official will visit me at the office. But he didn't come and told me that he will meet me at the home, but all in vain. My account was activated on Wednesday (i.e on 30/07/08) and it was again deactivated on saturday (02/08/08). When I inquired regarding the problem from customer care they said that it was due to verification problem. From then till now (08/08/08) my account has not been activated and every day I visit they say that it will get activated today...

Officials I contacted
1.SHOAIB(DEALER- [protected])
2.SHAHNAWAZ(MANAGER [protected])
3.MERICA([protected])
4.SHIVANAND(VERIFICATION CANDIADTE-[protected]).

i am also facing the same problem.Do some one know any remedy for it?

I’m new to b’lore and last week on Tuesday or Wednesday and I planned to take one airtel postpaid connection and for that I called up their customer care and left my number with them next day I got a call from a lady Lakshmi-[protected], she sent one executive and I gave all the documents she requested along with Rs. 500 cash. Now I’m still waiting for the number to be activated and now whenever I call her she never picks up my call.

What should I do? I'm simply pissed off.

Rohit Paliwal.

I had three times requested airtel service center to deactivate this yahoo zone service on my [protected] no. as i do not have airtel wap connection, but sill they are charging 30/- per month for yahoo zone.

From last week onwards I was in deep trouble by your customer service they are irritating me by calling with this number [protected], at least 15 to 20 calls per day I am receiving by this number. I am tried to contact in this number but it shows invalid number.
Its my request to u please dont irritate me, otherwise it will be a huge problem for your customer service provider.
Good bye

Even I am facing the same problem from many days...these bloody airtel fellows are doing that intentionally

Can u pass on the contact number of airtel showroom, ascendas chennai

send YUNSUB to 58243 to deactivate yahoo zone from ur cell.

HI.
THIS IS ABOUT THE AIRTEL SERVICES. I AM EASY RECHARGE DEALER FOR AIRTEL.. FOR MY NUMBER DAILY A MESSAGE COME FROM AIRTEL SERVICE NUMBER([protected]). I COMPLAINT MORE THAN 30 TIMES TO AIRTEL CUSTOMER CARE. BUT THEY ARE NOT ABLE TO BLOCK A SINGLE MESSAGE. FOR EVERY SINGLE MESSAGE RS 1 IS DEBITED FROM MY BALANCE. AIRTEL IS CHEATING THE CUSTOMERS BY THIS NOS .THESE MESSAGE CAN NOT COME TO U WHEN U HAVE NO BALNCE. DONT BELEIVE IN AIRTEL.
my mob. no.[protected]

i agree with you my friend, now there service sucks like anything, it is getting worse day by day, and i am thinking of going to other some service.

Last week I had gone for a top up for Rs. 301 and there was also full talk time and as per the scheme it was also the last date and on that date there was some tower problem and they promised to do on the same day. This was in a place called LASER VALLEY in Chennai T.Nagar. They even said that there will be a confirmation. But the TOPUP was done the next day but I was surprised to see that full talk time was not credited, and when contacted the laser valley there was first no proper answer and also they were saying that since it was done the next day the deductions have taken place.
They do not even have the decency to express that WORST SERVICE in that place and very very poor response from AIRTEL.

hi

I want change my plan to corporate plans

plan details

hcl 249
To airtelmobiles 0.10
To other GSM 0.30
To landline 0.50
pls needfull

Regards
kalai
[protected]

PLZ incoming call activitved

Sir/Madam,

This is regarding complaint ref no: [protected].
My mobile no is [protected]. I am using you service for last 4 years. I was so happy that till now there was no need of any personel visit to any of the Airtel Gallery. But i found a black mark in your services.
4 -5 months back i have activated 'Airtel Classifeid' in my mobile. After that i get SMS from 54321 for job vacancies.
Last month i decided to deactivate this scheme. so when i first called your customer support team, They said that no such scheme is been activated in my cell and he will check and if there he will deactivate it. On the next day i got ane more job vacancy SMS from 54321, Again i called to your customer care executive, one person told that he will deactivate it.
But it is not deactivated till now. Today again 25.00 Rs is been deducted from recharge account. Today again, i have called your customer executive. A person named 'Yuraj' attended, i have requeseted him to deactivate this scheme and loged a complaint. so he reverted with above reference nos.
Dear All, please see to that my scheme is deactivated ASAP.
If this not done i would have to escalate to AIRTEL supiror team.
See to that there is no need for this

Regards,
C.Ariashankar.