Ajio
Reviews and Complaints

So, I recently did some online shopping on ajio.com, but unfortunately, the experience was not so great. I had ordered 2 sets of Kurti, but shockingly, I received 2 pairs of sandals instead. The worst part is that the customer care executives are not at all helpful in resolving my issues.

It's been a week now since I have been trying to get in touch with customer care, but every time I call them, they either cut my phone or put me on hold for long. It's quite frustrating. I mean, I have ordered the items for a marriage function, which is almost near, and now I am clueless about what to do with those fake items.

Overall, my experience with ajio.com has been quite bad, and I would not recommend anyone to shop from there. they should improve their customer service and make sure that such blunders don't happen in future.

So, I tried shopping on Ajio (ajio.com) and let me tell you, it wasn't all sunshine and rainbows. I have to admit that I was pretty excited to start shopping for some new gear, but boy was I disappointed.

I ordered a laptop bag and to my surprise, it was defected! I mean, come on, this was supposed to be new stuff. But I didn't let that deter me from shopping at Ajio. I ordered a pair of shoes instead, and guess what? They were chipped! My excitement turned to rage as I realized that this wasn't a one-off mistake, but a pattern.

But being the rational person that I am, I decided to give it one more shot. And you won't believe what happened. The shoes I ordered were chipped as well! I mean, this is ridiculous. How can the quality of the stuff be so poor?

I'm not asking for a lot here, I just want some decent stuff that isn't defected! Is that too much to ask for? This has left me feeling utterly upset. I am very disappointed with the services provided by Ajio.

So, I request you guys to please arrange a callback and sort out this issue. I want to shop online, but I also want good quality stuff. Please fix this, Ajio.

So, I had a serious issue with Ajio - I paid for some sweet items and BOOM, they were no good. I decided to give them the ol' heave-ho and return them, but this turned into a huge headache. I sent them so many emails and made so many calls, but my refund never appeared! It's like nobody wanted to help me out or something. Plus, the items that I tried to return kept showing up as 'cancelled'. What's up with that? It seems like the folks who pick up the items aren't on the same page as Ajio themselves. Frankly, I wouldn't recommend buying anything from these dudes until they sort out their process for refunds and return.

So, lemme tell you about Ajio. It's honestly the worst thing since spoiled milk. Their customer service is so bad, I don't even know where to start. If something goes wrong with your order, like it gets stuck or lost or whatever, you're basically screwed. These people can't do anything to help you out of that situation. All they can do is give you lame excuses and take your hard-earned money. Oh, and they won't even bother calling back with updates. You gotta keep bugging them until they give you some kind of answer.

I've been waiting for over 2 months for my return pickup, and guess what? Still no word. Every time I call, they come up with a new excuse. Like seriously, just pick up the damn phone and sort this mess out already! How hard can it be? My Order ID is FL***063, if anyone actually cares.

Anyway, save yourself the hassle and shop somewhere else. Ajio is not worth the headache. Trust me, you'll thank me later.

So, I gotta say - I am not very happy with AJIo luxe website. I ordered a pair of adidas shoes and when they arrived, they were a totally different substandard shoe. I immediately claimed a refund for the wrong product, but a week later, I got an email saying that a refund couldn't be done because the shoe failed some kind of quality check and was found to be a non AJIo product. What kind of nonsense is that? I called customer care multiple times and even tried reaching out to their grievance officer, but it was all just a waste of time. To top it off, even the national consumer helpline couldn't solve my problem. I am totally fed up and I think my last option is to take the matter to consumer court. So, folks, take my advice and beware of this website. It's just a total fraud.

. My experience has been terrible! I ordered a product from them but it has not been delivered to me. The website shows that the product has been delivered but I have not received it. I tried calling their customer service number and sent an email to their customer service email but they have not helped me with my problem. Their customer service is really bad. I have also raised multiple complaint numbers but they have all been closed without addressing my issue. It seems like they are closing customer tickets just to make it look like they have resolved the issue when in reality, they haven't.

I advise everyone to be careful when ordering from AJIO. Their customer service is very disappointing and they are not reliable. I will never buy anything from them again and I do not recommend buying anything from them. It's better to shop from a reliable website where you can be assured of good service.

I wanna tell you about Ajio department store, ajio.com, and my latest experience there. So, like, I put in my order on November 17th for some fly gear that I was really excited about. But then, like, weeks went by and I still hadn't gotten my stuff. So that's when I put in a complaint on December 6th. They told me they'd get back to me by December 13th, but when that day came, nothing had been fixed. And then I got an email saying that they had resolved my issue, but they didn't really do anything at all! I was like, "Um, hellooooo, I still don't have my stuff!" So on December 29th, I put in another complaint, but it got closed again on January 3rd without any real action taken to fix my problem. And like, I even tried to call their customer service line, but no one picked up - I was just on hold for like, 15 minutes with no one there to talk to me.

It's been over a month and a half since I originally placed my order, and I still don't have my stuff! It's seriously so frustrating, and I can't believe that no one from Ajio even bothered to reach out to me to check on my problem. Like, come on, that's some low-key disrespectful treatment. Just to be clear, I'm not happy about any of this and I just want my product, ya know?

Anyway, if anyone from Ajio happens to be reading this, my complaint numbers are COM***350 and COM***828. Please, like, hit me up and help me out already!

I recently ordered some briefs from Ajio, and I must say, my experience was not a pleasant one. I received two separate orders, and both experienced some issues. My first order came with briefs in the wrong size and color, which was frustrating enough. But it didn't end there - my second order only had one brief in a pack that was supposed to have two. Needless to say, I was extremely upset.

I tried contacting the customer care team at Ajio five different times, and each time, I was put on hold for a painful half-hour wait. Unfortunately, none of these calls resulted in a solution to my problems. Three of them abruptly ended without warning, and one representative put me on hold for twenty minutes before disappearing into oblivion.

I can confidently say that this was one of the worst customer service experiences I've ever had. I would personally advise you to look elsewhere when considering where to purchase your clothing items. It's not worth it to deal with an unprofessional site like Ajio, even if the founder is a top-notch business magnate.

If you're curious, my order ID was FL***442.

Products of Ajio are good but their service is very bad. I had a very bad experience with them when I placed multiple orders with Ajio. One of the products I wanted to return, so I initiated the return process. However, the agent who came for the return pickup didn't scan the product, so I asked him why he was not scanning the tag. I knew that once they scan the tag, we would get an update that the product is picked and the refund would be initiated. However, the agent said he would do it later and went away.

After that, I called support and informed them about the issue. They said they would help me with the refund, but it has been months, and my refund is still not posted. The refund amount is only 1000rs, and I don't know why Ajio is not able to refund my single one thousand rupee and lose such a valuable customer. I have placed hundreds of orders with them over the years, but their service is too bad. The support agents are not trained or educated well, and they don't even have any surveys or feedbacks.

Overall, I would give Ajio a 0.1 out of 10-star rating. Their products may be good, but their service is extremely poor. Without good service, we can't go ahead with products. It's a shame that such a well-known brand has such terrible customer service. If you're thinking of shopping with Ajio, I would recommend looking for alternative options with better service.

Man, I really had a hard time with these guys - Ajio.com. My guess is that the whole team there - from the quality officer to all the other employees - is just not on the ball. They probably haven't gotten a promotion or a raise in ages, which explains why the entire brand seems to have gone down the tubes. Sad, really.

So here's what happened: I ordered some black heels by Marc Lorie, right? But what I ended up getting was some crop tops. I mean, come on, seriously? But when I called customer care to complain, the agent just asked me to create a return. Which, sure, I did. But then I got a mail saying that the product didn't belong to Ajio and had been sent back. Which was total bull, since it was the same product they sent me in the first place. I called them again, and this time the agent asked me to create a return again. So I did. And when I finally got the product and sent it back, they said it wasn't theirs again. Can you believe it? This happened at least 3 times, and I just gave up. They clearly have no shame.

All in all, it's pretty evident that no one takes their job seriously at Ajio. They're just out to make fools out of customers, and they couldn't care less. I didn't get a resolution, or even a refund. The whole thing was just so frustrating.

Order ID: FN***985
Product: Chunky Heels with Braided Strap

Received a shirt from Ajio.com and pretty happy with the design. However, not quite sure if it's really 100% cotton. I mean, it feels soft and comfortable, but can't say for sure. Maybe it's a blend or something.

Anyway, the shirt is great and looks quite stylish. The color, pattern, and fit are just perfect. But what bothers me a bit is that I'm not 100% sure if it's the right product that I ordered.

Well, I'm not too worried about it, but maybe it's just me being skeptical. I'll probably think twice before ordering anything from Ajio in the future. I mean, the prices are a bit steep for what you're getting.

Overall, I'd say Ajio is a decent online store with some good designs and products, but I'd be careful before ordering anything. And I hope they can improve their quality control to avoid any mix-ups in the future.

Hey all, Amarnath here. So, I gotta say I've had a pretty frustrating experience with AJIO. I ordered something through their app and ended up needing to return it. I scheduled the pickup THREE times and each time it got postponed with no clear explanation. I tried reaching out to their customer service but didn't get much help. Let me tell you, it's been a real headache. My order ID is FN***636 and at this point, I'm not feeling too thrilled at the idea of using the app again.

I recently had an unsatisfactory experience with Ajio. Let me tell you, my Puma shoes that I bought from them turned out to be low-grade and deceitful. The shocking thing is that the sole of the shoes detached from the body just a few weeks later. I reached out to Ajio's customer support to claim the warranty, but they refused to help me and suggested that I contact Puma. Even Puma wasn't willing to hold themselves accountable for the defective product, and directed me back to Ajio. It seems like both of them are not taking responsibility for their product.

Being a customer, I was deeply dismayed with the service quality of Ajio. It's just not ethical to scam someone with a fake item like this. As far as I am concerned, I will never use Ajio again. The customer experience was very poor despite their claims of good customer service. If you're going to spend your hard-earned money on Ajio products, beware that you may not be getting what you paid for.

So, I decided to try this online shopping site called Ajio (ajio.com). Let me tell you, it was quite an experience!

I saw this pretty dress on their site and decided to order it. But as luck would have it, I had to initiate a return due to some issues. I thought it was simple enough, but the delivery guy made a mistake and hit the wrong button, canceling my request. No worries, he suggested I call customer care and get it sorted.

Now, here's where things got a bit tricky. I tried calling Ajio's customer care number for a week, but there was no response. I was getting frustrated and worried, as I thought this issue wouldn't get resolved.

But after a few days of trying, I finally got through to someone. They were incredibly patient with me and listened to my problem. They told me to initiate the return again, and the process was smooth and easy from there.

Overall, I have mixed feelings about Ajio. While their product range is fantastic and their prices are quite reasonable, their customer care could use some work. It's frustrating when you can't get through to someone when you have an issue.

That said, I am happy with my purchase and would still recommend Ajio for their collection and pricing. Just be prepared to be a bit patient if you run into any issues.