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Allied Universal / Aus.com
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1.2 1 Review 287 Complaints
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Allied Universal / Aus.com Complaints 287

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5:38 pm EST
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The issue I have is the allied Universal manager Jon Rodriguez and the allied universal Oakland Branch. There are not one but many issues that surround him that impact the workplace. Jon was very strict with me but let others off the hook easily. He only cares about the workers being on time (which I had issues with) but does not follow up with anything...

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8:24 am EST
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My basic contact information has not changed. I am a former employee the has moved out of state and cannot seem to get ahold of anyone pertaining to the access of my w2 form. The w2 hotline is a joke with all representatives are busy recited into the introduction. There is also a full mailbox so no one can leave a message. The w2 [protected]@ aus is not a url...

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11:33 am EST

Allied Universal / Aus.com elva.[protected]@aus.com Class D Course

My reasoning for writing this formal complaint is the nature of how on 02/17/2021 Ms. Ruiz kicked me out of session for class D course. Please view recording of class if possible. Please see attached for text message thread between Instructor and I.

I received a notification to be unmuted by instructor of the course. To my knowledge i was only unmute because of the request sent by the instructor. I then get kicked off with the reasoning being i was unmute. My Question is why request me to be unmute? instructor told me she try to tell me through the class that everyone could hear me but i had my audio all the way up and didn't hear nothing from the course. I heard Ms. Ruiz earlier in the course call out a few names so i did find it strange i didn't hear anything for my incident. You can see in the recording of the class i had no other media present and besides my fiance being in the room with me in the back i had no other distractions and only conversation i was having with my fiance was why i was requested to be unmuted.

Please see attached files.
my email is [protected]@gmail.com

Desired outcome: N/a

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5:47 pm EST
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Allied Universal / Aus.com Eddie Flournoy, post commander at Red Bull (Santa Monica, CA)

First of all, I'm gonna be anonymous about this. I used to be posted at Red Bull in Santa Monica for like about 3 years and up until recently. The reason I forced my way out of Red Bull is because of the sites post commander which is Eddie Flournoy. This man is the most disrespectful supervisor I have ever met. Since he arrived at Red Bull in March of 2019, all he has done is terrorize almost the whole security team. He has no people skills to begin with, and the reason he gets away with his non stop harassments of guards is because the client (Red Bull) has turned a blind eye to all this. So far, 8 of the most experienced guards and the better performing ones have left for the same reason. HIs abuse towards guards has gotten worse as time goes by and yet the branch office has not done anything about it. I have spoken to the operations manager Abby and client relations manager Didier Muhuga about Eddie but nothing has not been done. Other guards have done the same but Abby and Didier always come up with the "We cant afford to let everyone transfer", and "Try to work things out with him". Before I left Red Bull, I managed to obtained camera footage of Eddie Flournoy on multiple occasions abandoning post or not show up at all, and force the prior shift to cover him. There is also footage I have of him of multiple COVID-19 violations like talking to guards without a mask. This man likes to terrorize everyone at work about job performance, yet he has issues of his own. Maybe his behavior stems from his multiple DUIs he has on record?. Who knows but the fact is, he is unfit to be a supervisor. At the end of the day, I blame Abby and Didier for not doing anything about it.

Desired outcome: Please investigate matter

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Update by Royraul
Feb 21, 2021 4:33 pm EST

And this one, Mr. Flournoy is in uniform violation. Eddie would always hassle us for uniform violations yet, he was the one violating his own policies all the time. Typical tyrant!.

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Update by Royraul
Feb 21, 2021 4:30 pm EST

Here are a few video stills from Eddie Flournoy. In one he's clearly violating COVID-19 protocol and this isn't the first time he does this.

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8:06 am EST
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Allied Universal / Aus.com Latreaviette Stewart Complaint

Good Morning, one of your officers Latreaviette Stewart has been harassing and threatening me non stop. She is using social media to do so. @boujiebadd is her twitter handler. I am not sure what location she is at, I know it's a hospital but as a law abiding citizen, I do not feel safe knowing I can walk into any of your companies locations and see her. She is not following the code of conduct as a someone who is supposed to protect and serve. This has been ongoing for years now and as much as I don't respond, she does not stop harassing, stalking and threatening me and others via third party which is social media. I will be filing a stay away order immediately. As far as Allied Universal, your company doesn't need someone who doesn't follow the security guard ethics as an employee. Thank you for your time.

Desired outcome: Termination

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2:22 pm EST
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On 02/02/2021 Misty Weir (Operations Manager) in the Shreveport La branch she told the field supervisor Joe Garcia that if he was to put in for the Client Managers position and got it that she would not work for him and she was going to file a complaint that there was no opportunity for women to grow in this company. I thought this was very unprofessional...

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11:40 am EST

Allied Universal / Aus.com not getting paid hours

worked new years eve should be time and a half didnt pay took all vacation hours away didnt pay didnt pay ann.iversary bonus.they find ways to cheat you. no help from wage and hour...very bad company to work for.

Desired outcome: get paid

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10:21 pm EST
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Allied Universal / Aus.com Have waited 4 months for $800 vacation pay...not bonus pay

Dan Baker 7036127 start date first week in Sept 2018 U.S Security
bought out by Allied Universal.

Gaurd I work with started one month after I did and he got his 2 week

$800. I have gone thru chain of command, my immediate supervisor has contactacted William Brown Cincinnati Ohio manager 5 times and I have

contacted him twice. Gone on now 4 months and it is Christmas. I have not missed day of work nor been late. Once before I had to wait 3 months for

$300 and only got it because ATOS where I am assigned stepped in.
Please help me...this very disrespectful..I am 79 I worked for that money.

Thank you, for your help. Dan Baker

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5:09 am EST
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I was ask to stop working in my company Allied Universal Protection Company by my supervisor Anthony Santiago on Nov. 10, 2020. He sent a text message on my phone that reads as follow 'Disregard showing up to fedex, I will tell you when to come to the offices'. I had been places on the schedule for Nov, 9, 2020, Nov, 10, 2020, Nov, 11, 2020, Nov, 12, 2020...

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11:56 am EDT
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Allied Universal / Aus.com Security Guard

Had a guard that stopped us exercising our constitutional rights. This was at chase bank, on bell and 7th st in Phoenix, AZ.

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5:24 am EDT

Allied Universal / Aus.com Tiera Blake

Ms Blake is a ops Manger working out of Jacksonville Fl office. She is rude and condescending when speaking to guards. Thats if a guard can get her on the phone. She changes guards schedules and shifts without warning. She messes up pay checks and sometimes it takes months to get them fixed. She practices discrimination against the guards when hiring and scheduling. She cuts guards hours to give them to other guards just because she can. Her actions are unprofessional she can be vindictive and arrogent.say a guard calls out and she needs a replacement and a guard cant work on their days off. she can become irate. the Job title ha gone to her head and there is not one you can go to in the jacksonville office about the issue to much of the buddy buddy system.

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7:37 pm EST

Allied Universal / Aus.com On one of the overnight managers

Okay I was supposed to be at post at 10:30pm I arrive at post at 10:56pm an she had somebody in the car with her with the same uniform on as me an they both was smellin like weed

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1:18 am EST

Allied Universal / Aus.com Payroll

I have not gotten a check for two weeks none wants to help me get my money my direct deposit right and I'm tired of it
I have tried getting in touch with my supervisor he's not answering me back human resources tells me to talk to my supervisor and no one in payroll wants to do there job I want the issue taken care of

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9:40 am EDT

Allied Universal / Aus.com Michael went csm of 1354 e boot rd comcast contract

My son is current workers there and has nothing but complaints. Being a black male with a black supervisor he felt safe. Until Mike wentz took over and started todo way to much for client and do nothing for his workers. My son has worked so much over time to help his team out while going to school at night but has a moment of slip up. Michael Wentz takes time to bully my son and Talk rudely about him.

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4:58 am EDT
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I moved to Downtown San Diego 3 months ago with my dog who weighs 14lbs. Since I moved here and walked my dog in the Horton's Plaza Park 3 times a day. Along with the walks came a female Security Officer tailing me around and constantly telling me that I can not walk my dog or let him use the grass since he is ruining it. There are TWO DOG BAG STATIONS ON...

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11:52 am EDT

Allied Universal / Aus.com Hrs being decreased/unprofessional

Hello my name is Velma Booker employee number 773908 I'm working in the Rockford Illinois branch, I've been hired on as a full time officer and was placed at the ups site here in Rockford full time as a supervisor. I was having a lot of problems with another site supervisor that worked for aus also I had been writing reports and reaching out to the boss over us about it nothing was ever done the work environment at ups became a hostile environment to work at so I eventually had to have my supervisors pull me from the site so I'm a flex guard going to different sites but every since I've been flexing my Rockford branch has not been giving me a set schedule or even giving me 40 hrs I'm lucky to even get 20 hrs just last week I've only worked one day this week two days and this has been going on for about a month now and I'm feeling like I may have to file for unemployment to receive a pay that I knw I deserve I have 2 small children that I have to care for so this is unacceptable for me I've reached out to Kaleb about getting me a set schedule or a full weeks schedule and I'm constantly hearing we're working on it Velma! I love being with the company but I'm starting to feel like my company is punishing me for problems that was already there! I just would like a full professional schedule from my branch I had to file for unemployment but I have not certified it because I feel like I shouldn't have to do that when I'm a full time officer.. hopefully we could get this matter resolve as soon as possible.

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6:05 pm EDT
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This is the email of my situation at the work site. West lake. Before I was sent home I was accused of saying a racist remark which I did not do i'm of hispanic and african heritage. If anything the supervisor aug 10th told me I would be sent to another site in chicago for people like me? I am insulted and disgusted at these remarks especially from a supervisor That is soo unprofessional.

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7:51 pm EDT

Allied Universal / Aus.com A security guard at la union station

This security guard refused to let me and my child through to catch our train unit LAPD was called and they escorted me and my child to our train. The officer told this woman to give me her name she refused all she said was she can give her guard number which is BRAVO2? This is not okay at all she is exposed to millions of people and to treat people like this is ridiculous. Please contact me at [protected]. Thank god for the police your guard made me feel very uncomfortable.

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4:30 am EDT
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My paycheck keep getting messed up every other week. I'm keep getting short on my hours. I complain and they say that it will be taken care of in the next week pay. This is not the case. I complained before and they finally got around to taking care of it. I worked 50 hours a week taking chances with this virus. I need what ever money owed me. I been...

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10:57 pm EDT
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I first off my name is dan I like to make a complaint against allied security office in San Francisco on Post Street maca is this I noticed that me and other workers are very hard workers I've been working there for a very long time now the office staff at this office talks to his workers like they are a piece of crap even the lead workers at the site talk...

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About Allied Universal / Aus.com

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Allied Universal provides security and facility services for various industries. Their offerings include manned guarding, systems integration, security technology, and consulting. They cater to the need for risk assessment and disaster response, aiming to ensure safety and protection for businesses and communities.
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Overview of Allied Universal / Aus.com complaint handling

Allied Universal / Aus.com reviews first appeared on Complaints Board on Aug 14, 2008. The latest review Concerning Experience with Allied Universal Security Services was posted on May 17, 2024. The latest complaint Payroll was resolved on Aug 08, 2022. Allied Universal / Aus.com has an average consumer rating of 1 stars from 288 reviews. Allied Universal / Aus.com has resolved 13 complaints.
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  1. Allied Universal / Aus.com Contacts

  2. Allied Universal / Aus.com phone numbers
    +1 (866) 825-5433
    +1 (866) 825-5433
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    +1 (866) 703-7666
    +1 (866) 703-7666
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    Customer Service
  3. Allied Universal / Aus.com emails
  4. Allied Universal / Aus.com address
    8 Tower Bridge, 161 Washington Street, Suite 600, Conshohocken, Florida, 19428, United States
  5. Allied Universal / Aus.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 05, 2024
Allied Universal / Aus.com Category
Allied Universal / Aus.com is ranked 4 among 79 companies in the Home Safety and Security category

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