Amazon review: Theft of delivery by currier 1

I ordered a cell phone from Amazon Canada. Order number was [protected] and tracking number was INTLCMF374722876. The guaranteed delivery date was 22 October. Someone from Intelcom claimed that he delivered my order on 21 Oct and left the item outside the building without contact the building resident manager or myself via phone. I made few times calls to +[protected] but so far, no benefit. Since then, I did not receive my ordered phone. On 25 Oct 2024, a currier with number +[protected] begged me via texting to accept $100 from his side and in exchange I should withdraw my complaint I registered with above mentioned number. It seems he did not deliver my ordered phone and has just reported to the company the parcel was delivered. He was insisting to please get money of the ordered phone from me as my job in danger because of your complaint. I did not accept and told him you had to do your job properly. Now I am sure you did not deliver my order and giving me almost half of my expenses which is not good. He agreed to place a new order with my own delivery address and mentioning the order will arrive on or before Wednesday 30 Oct. I again did not receive my ordered phone, and the person is not responding to my text messages. If I did not receive my lost/stolen package by the Intecom currier, I will have to make a complaint to Amazon and Toronto Police department to track the phone number and find my lost order.

Thanks
[protected]