American Standard
Reviews and Complaints

I installed a new American Standards Bathroom sink, from Lowe's, now into 6 Months and is
Cracking in the Base, Just one person uses it, cleaned weekly, and just water and soap used in it!
Hairline Cracks Started, and now covered in them, looks like hundreds of small hairs, Nasty !
Lowe's, American Standard ' No-One-Would Help '!
and... Funny, Not really, I happened to get a nice person, on the Phone representing American Standard, '
and she Stated, " We simply have changed due to Covid, should be Called China Standard !
So my wife and I are now having to replace a less than 6 month old sink, So just Mean and Unfair !
The times we live in I guess, Please do not Purchase American Standard, Not Nice People !
Thank-you, for reading my Post, first time I ever made One!
Respectfully, Bob and Sue Ward
Beverly Hills, Florida 34465

### you npeople if your that stupid to give me your 199 you deserve to be ripped off by mike davenport of santa Barbra ca. he is real easy to find he is the bass player for virsus the world. and has nice house in montacito ca. find the puck and get your money back god dam man do something theres the info on were the #### is and his wife name is susan quin.and she is just as much of a theft as he is. this is ex employee that didn't get payed when he was shut down.### you mike you #### sucker you got to greedy you dumb son of a ####.you ###ed yourself by opening lompock and Goleta what the ### were you thinking you had the world by the tail you dumb ###why mike why is all I want to know from one of your best sales man and you know who I am #### and I will testifiy aginst you for ripping me off for so many of my sales you think I didn't know you ### I have the records see you at the labor board and the felony court #### I will be there to tell all about mike davenport you #### I hope you rott in prison the rest of your ###ing life...Ronald warren #### I want you to who is going to take you down puck ####...

is there rental housing companys that are not a scvam

Wow! To good to be true were my exact words. It is a scam!. they hung up on me twice also when I started asking too many questions. Think about is the bank just going to set you, (a complete stranger) in a house that they don't do a background search, no credit check or any thing? REALLY? Folks don't fall for the B.S. It has SCAM written all over it..

I knew it sounded too good to be true! I spoke with a Chad, Operator #1008. He was very polite and informative but I just had to check them out anyway. They weren't listed on the BBB website so I figured I'd google them and well, here we are! Thanks for the heads up!

Yeah... same thing happened to us with american standard... they suck and now my bank is actually fighting with me to give the money back! What? Anyhow, we WILL get the money back and I was told from the "customer service" that they'd have a manager call me and it's been DAYS... they suck, don't EVER trust them... they told me there'd be pics of each house and that the contact info was on there, none of which was true...

Yep they tried to get me to the guy I talked to was named Christian and the # he gave me is [protected]. Please don't get suckered by these people. I called back to ask if there was a website I could go to, to verify this information and he said he couldn't give me anything until I gave him my $199. If its not verifiable is not legit.

Folks, check to be sure you have a real American Standard product, I have seen commercial urinals with the "American Stamdard" name, I doubt that American Standard would mispell their own cr name.

I too own an Americas bathtub with the same problem of puddling. I do not know what to do?

God is so good. I totally agree with this complaint. I saw a listing in Craigslist for a newly renovated property in North Las Vegas but oddly there were only two photos, one of the kitchen and one of a hallway with beautiful hardwood floors. Im on the east coast and accepted a job in LV and Im desperate for housing I need in 10 days. I sent two emails to the Craigslist post and no response asking for more photos. So I called yesterday to find out it is a company out of California but the post had a LV number with area code 702 listed as a contact but transferred to the company. Thank God, Im a realtor and investor of 13 years and so when I have this guy on the phone fast talking me with contrary information (get into the home with no money down but a $199 deposit down to hold the house and get a title search), a title search on a property that Ive only seen two photos of 😡. No! I decided I will take my chances that it would be gone and I blocked it on Craigslist from other viewers to think it over until today. The same guy called and wanted to get my deposit instead answering all the questions I now had, and less desperate than yesterday, then prompted me to ask for a manager when it was substantiated he clearly had no idea how the progrsm works and he referred to email other photos of the property. His name Anthony Thompson, gave me customer service when I told him he wasnt detail oriented but not a manager. I called back and an elderly woman answered and I asked for a manager, she wanted to know why, I told her I needed to make an informed decision and needed a manager. She said she was sending an email to her manager but wanted specific, when I said I wanted photos, she said hold on and hung up. I called a third time, Nathan Davis answered, he told me the !199 was for a one year membership, something www.americanstandardonline.com doesn't state and never ststed by Anthony Thompson. I said I need to see pictures of the property, not the address but was told the street, before I pay for anything as I was only interested in the one property and I could negotiate with the owner over the phone. I asked what if I pay and didnt want the house, he said I could get a refund in 90 days and I said why so long and he said because want you to look at other properties you may like and I said I need a place this week, whatever I move, that is where Im staying, therefore I need to speak with a manager first. He hung up. I emailed customer service to ask that a manager call me and then I search online complaints and I see it is a scam. All day in my spirit, I continued to hear, "be anxious for nothing but by prayer and supplication may for requests know" and I invited God in and He blocked it for me and lead me hear. I am filing complaints tomorrow with California attorney genersl, Kamala Harris and Nevada Attorney General to push officials to get on television and warn the public. I see these complaints so back to 2011. Thousands may have been scammed. I will lead a lawsuit endeavor, email me at advocate.group@aol.com I have a passion to protect the public, for people and to shut companies down for deceptive practices. Let us work together to get Susan Quinn out of business forever.

Yes, the complaints are true. American Standard is a BIG SCAM! they target people on Craigslist, they have several listings with different locations and phone numbers. You call the number and the automated voice tell you to hold on the line and a housing coordinator will be with you shortly. The person comes on the line and the moment you start inquiring about the company and how they do business the "housing coordinator" becomes very rude because their objective is to get you to pay the $199 no questions asked. STAY AWAY from AMERICAN STANDARD!

DON'T DO IT! IT'S A SCAM. Just ask them what's their website to check reviews. they will say you have to pay first.I asked them who is the contract with them or the bank? And they hung up the phone. Twice! Don't waste your time or money. Go the legitimate way through a real broker and or agent.

I did the same thing they ask pay 199 they gave me a list of house n I found out those are selling by homeowners n realstate company I call them back no answer yes its a scam never do it u never gonna get anything back u loose your money your time n might be your life we should sue them

i called and was thinking about it then i seen my daughter had got my mascara and was eating it so i had to get off the phone. thank my higher power for letting that happen because i was ready to give them 199 dollars too.

Thanks for the warning. When I called and started asking questions they hung up on me. TWICE. So yes this is a big scam

Thanks for the heads up. When I called and started asking questions they hung up on me

This company has an ad listed in our local the PennySaver (Pennysaverusa.com). The lady I just spoke with said for $199 I could get a list of homes and mortgage companies that accept take over payment arrangements. Thank you for posting your complaint. You saved me from loosing $199.

I BELIEVE YOU NEED TO CALL AN ATTORNEY AND TELL THEM YOUR STORY. THERE IS ANOTHER COMPANY CALLED SLOON FLUSHMATE lll. THIS TOILET EXPLODES AND CAUSES DAMAGE TO WALLS AND SOME PEOPLE HAVE BEEN HURT. YOU MAY HAVE ONE OF THESE TOILETS.

Same problem here. Rust and warping. Horrible! I’ve never seen a sink do this in my 69 years of owning sinks! Stay away from American Standard!

Same here. Rust and warp on the edge of the sink. In my 69 years of sinks I’ve never seen this happen. Stay away from American Standard!

I have the same problem..bought sink to install in new home by plumber and after five years it started to rust and chip around the edges..it even warped in some places. Very disappointed, I've had them before and never had a problem!

I agree I picked out what at the time I thought was one of the nicest sinks the store had. It was an American Standard Americast sink with what was supposed to have a super warranty. I took the sink back to the store today and they called the American standard people and they want me to take pictures and email them ...along with the receipt...Can you believe that?Who would keep a receipt for a sink? What a rip off!

I bought an American Standard Clean toilet from Lowes which came with its own "special' toilet seat requiring special plastic seat brackets. After just a few months it became loose with no way to tighten it because there was a flaw in the bracket design whereby they snapped. Tried to contact AS customer service who were less than useless. I literally had to contact them 5 times before someone made any attempt to help. I was mailed new brackets which were rubber and e-mailed instructions. I was not provided with any instruction on how to remove the old bracket. When I tried to fix the seat, the new rubber brackets were even more loose then the broken plastic one. And the instructions they sent me...were for the old brackets. I really feel that they don;t care about their customers. They really havent treated me with any respect or with any proper service. I will make sure everyone I know hears abojut it.

I have an American Standard Commode which I did preventative maintenance on (replaced all the insides of bowl). Discovered the holes in the tank and bowl DO NOT line up (the bowl holes are about 1/4 wider than the tank holes). Therefore, the three inch bolts with the rubber seals (that seal the inside of the tank) will not seat (which means a constant leak or drip-drip leak).

I called American Standard and spoke with their representative and was told since it was over a year old they would not do anything ... even though its an obvious PRODUCT DEFECT. I told them I had pictures of the defect ... They (American Standard) did not care.

LAST time I will purchase from their company or affiliates.

American Standard Furnace MOD AUD080R936K5 installed by Amer. Dealer, and it is now 7-23-08 and we just had the third fan motor installed, under warranty, but motors during cooling season make loud noises like a washing machine that is out of balance, I dont know how long Amer. is going to replace motors, but I feel like we got an expensive lemon and I dont feel like we are going to get a long life out of this furnace. The furnace was installed on 7-21-06.
Birmingham, Ala.