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Angies List review: Homemaker

M
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12:08 pm EST
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I set up a homemaker services through Speedy cleaning and handyman services. To start in Dec. they were unable to come. I rescheduled then on Dec. 21 I rescheduled but on Dec. 19 tested positive for Covid. Informed them I would reconnect them. Because still unwell I hadn’t but in January 6 received an invoice plus attempted payment through my bank of 360.00 for cancelled contract. Twice they were unable to provide backup. I called them immediately after telling bank not to pay. They stated it was a canceled contract. They said they now have employees for my area. I refused to pay for zero services which she states were on a contract of visits. When I asked to start scheduling visits was told they can’t on a cancelled contact I was informed by them that since they are up and down the east coast this is standard practice. Was informed it would go to collection to be handled and they paid. Please research I can back up everything I said in this statement. I pay my bills. This invoice should be voided out. Bank is reporting it as a fraud claim. Debit closed..

Claimed loss: 360.00 plus aggregation.

Desired outcome: Invoice voided.

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