Angies List’s earns a 1.0-star rating from 298 reviews, showing that the majority of service seekers are dissatisfied with the quality of professionals they found.
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Roofing
Had the roof finished, guy was INSISTENT I write a review the day he came out. I wrote a nice review that very day. Discovered they knocked the exhaust pipe to my water heater sideways. I called...guy came out...said the top was off and saw it was crooked...course it was my fault. Showed him where they butted the shingle but didn't overlap. Tried to tell me they don't overlap...really? Isn't that what roofing shingles is all about? I called...she said the guy said it wasn't crooked. I took a picture that very same day. IT IS CROOKED.She said she would call me back after she talked to him. That was Sept. 13...It is Sept. 27 I haven't heard a word from her. Did he leave town, die, get fired? Who knows? I would not use Avalon Roofing and Exteriors even for a dog house. I am going to be 80 years old and have metastatic bone cancer...I really don't have the stamina to deal with them anymore. The pipe will stay crooked and it will constantly remind me what a shoddy company this is.
Lead searching
I was searching online for a service. I came across a website about what I was looking for. They offered a free estimate. I knew they didn’t know who I was, so I clicked on the service. Surprisingly my name and phone number popped up. Out of the blue, they called me to verify my number for potential pros. Next, my phone starts ringing with these pros looking for business. The kicker is every pro Angi calls they change them $20 just for the lead. It turned out to be Angi, old Angi’s List. The original search didn’t say anything about Angi, that’s why I tried it. I never completed the form and never expected someone would call me. After finding out I blocked all those numbers and tried to call Angi. I tried their corporate offices too, but the same thing, just a busy signal. I could never get through. That’s why I’m writing this. Angi stop your crappy, low-down scams.
Desired outcome: Angi stop your crappy, low-down scams.
Angie's list home advisor
This company was calling our company constantly offering their referral services, this was going on for a couple of years. We finally accept to try their service, they had charge us per lead, from all the contact information that they send us we only got one good referral, the other numbers where disconnected to clients didn't respond our calls, text or...
Read full review of Angies ListA&E Home and Commercial Services LLC
He kept texting me about the job so I blocked him and sent him an email that he was too high and that I had gone with another company.
So today he called me from another number and said so do we start on saturday and I said no that I had emailed him that I was using someone else. He said: you blocked my phone number and was going to burn my f*g and then hung up.
This contractor is a huge problem!
Desired outcome: DO NOT REFER HIM!
Daniel Lee King - royalty home renovation 4800 Duvall Road, Asheville, Ohio
This man dan king ws to put a roof an siding on my house this proscess started 6/30/2023 now its september 13, an my siding is still not done I have many text message with him about promises when supplies will be in or delivered an put on since june an it still has not happened. He has a 32000 thousand check to do my house an now he is telling me hes not...
Read full review of Angies ListLandscaping/ pull weeds
I hired a man to pull my weeds and trim a few plants in my front yard about four months ago and just for this month September 2023 he asked me to pay early so that he could make his rent. However, he never came and did the landscaping for my yard. Up until this point he has done my yard and he has done it well but now that he has lied and said that he would do my yard, but I already paid him due to his circumstance, and wanting to help, I will never trust him again, because he has not done my yard after I’ve given him money first. I will never give money first again, that was my mistake, but I believe him when he said he needed to make his rent. His name is Luis Medina. Do not trust him, he starts out good then lies to you.
Desired outcome: I want people to know that he did bad business. I have asked him to do my yard for over a week now. I paid him two weeks early and against my better judgment. I should not have done that.
This was in Moreno Valley, I spelled Valley wrong, did not check spelling.
Unable to delete account
I can not delete an account. There is no way to delete online. It says to call Customer Service. Customer Service claims the account doesn't exist with the email I provided, even though I am logged in. They transfer me to another department, which tells me it will automatically call me back at the number I've called on. NO CALL EVER. This is the absolute WORST website ever.
Desired outcome: Delete account
Account managers support
I am a business client of Angie Ads and Angie leads. A few months ago I was contacted by one of your reps and I was sold on moving my monthly leads budget to the ads section, advertising a better quality of clients and leads a lower cost. I have to say yes leads at a Lower cost came quality about the same. But this is not why im here today, after signing up...
Read full review of Angies ListStorm shutters
We had Shade Solutions come to our home to give us a suggestion and quote to protect 2 windows on our home for the coming storm season. The salesman came and suggested accordion shutters as it is the only type they can get to work with a bay window like ours. We were told they would build something out the depth of the bay window so the shutter could be...
Read full review of Angies ListWindow repair
Looked for basic window repair on Google and came across Angi, put in my information, was given a reasonable quote and a time. On day of appointment, guy was 2 hours late, his number provided by Angi was actually a forwarding service. So, I waited and finally got a text that he was 10 minutes out. Finally shows up, looks at window, gets back into car and leaves, without a word. I'm thinking he went to Home Depot or something. Never came back. When contacted Angi text bot, was told he had to leave due to "unforseen circumstances". Not a big deal except when I made appointment, they needed my Credit Card, now I'll have a headache trying to reverse charges. Don't use Angi. My first ever engagement will be my last! They spend so much on advertising and hype, repeat, don't use them.
Jaso Concrete at jasoconcrete.com
NEVER USE THIS COMPANY! I contracted them to install a concrete front porch and rear patio with stairs and sidewalks. After completion, the project failed the final building inspection for numerous reasons, failed to flash the home and failed to drain water away from the home. They poured the concrete level too high and now I have water coming into my home. They refuse to fix the project so that it will pass a building inspection. The project is in Monroe, NC.
Desired outcome: This company needs to return and properly redo the project so that it will pass local building inspection.
compressor fore refrigator
crook tried to take 1440 then paid him $1999.62 should have been $905.10. I called him many times and he didn't answer. He was contacted and I paid him monday on the 14 and he was to install the compressor on Tuestday 15. After many call to him from me and angi but not able to contact him.. Today is August 24, still no money refunded and no referigator that works.
Desired outcome: refund my money.
Renaud air conditioning service
Wed, Aug 16, 8:09 PM To Renaud Consumer Beware- 2 hours late for the appointment. The service technician was eager to get done as quickly as possible and leave. I want you to know I ended up calling another company to come out and fix the air conditioner. They charged me 99.00 for labor and leak detection. They used an electronic leak detector and had...
Read full review of Angies ListAppt for lawn clean up
Appt was made with Angie’s list customer service for lawn service 2 times
Contractors never showed up
Very dissatisfied
Credit card information was taken and pending
Received no services
I was guaranteed by
Supervisor for Angie’s list that appointment was set because prior rep did not understand or speak English well,
Also was quoted 3 different prices
No one knew what was going on
Received email from Angie’s list due to my
Circumstances 50$ credit on next service
Hire a business specialist to show you how to run a company
Christine wood
218 Carolina crossing boulevard
Little River SC 29566
[protected]
Desired outcome: Don’t know what to expect Not reliable not dependable
Leads
This company preys on all of their contractors. A customer will need something done and they will contact up to 5 contractors. Angi will charge a fee to up to 5 contractors and only 1 may get the job. In my case I paid $836 for leads from Angi and 80 % never even responded to the initial contact and 10 % wanted same day service even though my profile says I do not offer same day service. If you are a contractor do not sign up to use therm. If you are a customer needing work do not support a company that at minimum is a very very bad company.
Desired outcome: Refund my money I invested in what I thought was a real lead
Small plumbing job BACON PLUMBING, ROCKWALL TX
I was told by BACON PLUMBING that they would come out on a Saturday to install a bathtub/shower. They verified twice they would be out to do the work. First on Friday and then again on Saturday morning. They called again on Saturday afternoon and tried to talk me into having one of their plumbers to come out after hours instead and claimed the plumber scheduled all of a sudden would be tied up all day and I would have to pay after hour rates instead! I get so sick of this bait and switch these companies pull after they have already agreed to do the job at regular rates! Angie’s list used to be better than this! I would hope BACON PLUMBING of ROCKWALL TX would get a bad review posted by Angie to teach them a lesson but I doubt now Angie will do anything about it now like they have in the past. So disgusted I doubt I’ll ever use Angie’s list again!
Desired outcome: Reprimand to BACON PLUMBING OF ROCKWALL TX and a formal posting of the complaint I’ve filed against them!
Plumbing service
I booked a pro for plumbing service on July 25th to replace an ejector pump. The pro did not show up. I rescheduled the job to occur on 7 August and the pro who was assigned, unassigned themselves 2 days before, I rescheduled with another pro for 8 August. I communicated with the pro once they assigned to get assurances that they would show up and successfully complete the job. The day of the job, the pro contacted me to say they are running late. After 4 hours, and regular texts to the pro, still no response. The pro was a no-show again, for the third time. This job is at a summer house which is 2 hours away from my home. I made 3 trips 2 hours back and forth, to have the job still incomplete! Angi's list offered no compensation for my troubles, and I had to call to get the charges reversed from my credit card. In addition, the job was removed from the app and I was preventing from being able to rate the poor (clearly zero stars). Furthermore, this is a rental property and I had to cancel my rental because the plumbing was not fixed! This is lost wages.
Desired outcome: Compensation for inconvenience, cost of gas, and re-imbursement for rental that I had to cancel (total $4,000)
Wrong window, 16 new cutter leak
I had new window put in by Lynn's home improvement order was taken for cutter and roof, order taken April 7th 2023 window was put in the home june 10 2023 call the rep Mr Campbell he said it the right window, I ask him to bring the one he demonstrate, when he came its was the wrong window, hes said it would take eight week to get the new pane that was june, june 10 said he'll check the cutter when he comes back off vacation, this company is out newnan, never again my name Edmoniers Dokes contact nbr [protected] thank youb
Desired outcome: Change window put with the right ones, check or replace the cutter on the front that leaks
Dishwasher repair
A pro from Angi list contacted me to fix my dishwasher. The company name SILVERWRENCH APPLIANCE REPAIR [protected] and e-mail silverwrench.[protected]@gmail.com). The technician (his name Nawazesh) in his first visit charged me $75 for inspection and told me the problem due to water valve that need to be replaced. He stopped by my house on 08/04/2023 to replace the water valve. He spent 2 hours and 15 minutes and told me OOHH it is not the water valve it is the circulation pump which means his diagonsis is wrong and does not know how to fix or diagnose this appliance.
Now he wasted my time and had me to pay him $75 for wrong diagonse. I need my $75 back
I could be reached at [protected]
My e-mail [protected]@yahoo.com
Desired outcome: Return my $75 inspection fee because TECHNICIAN did not diagnose the problem correctly and wasted my time
Patchy, wavy concrete driveway job
Disappointment and Disrespect
My husband and I hired Todd Madrid of Madrid Custom Patios, Pools, & Outdoor Living in McKinney, Texas to complete an unfinished project at our home of 16 years. We were impressed by Todd’s friendliness and drive. His mason, Alfredo, did an excellent job with the new outdoor fireplace. But, when we raised concerns about the quality of work on our driveway, Todd’s attitude towards us completely changed. He was unwilling to accept any feedback about sloppy work and accidentally included us on mocking texts sent to subcontractors on two different occasions. We were especially insulted when Todd implied that, as people of faith, we were obliged to accept his shoddy work without complaint. Now, we’ve been left with a wavy, patchy driveway, while Todd insists that the work was done correctly. Todd, please take customer feedback seriously and don’t mock your clients.
Desired outcome: Refund of approximately $17,500 for the job or file a claim on Todd Madrid’s insurance and have the driveway redone correctly.
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Overview of Angies List complaint handling
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Angies List Contacts
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Angies List phone numbers+1 (888) 888-5478+1 (888) 888-5478Click up if you have successfully reached Angies List by calling +1 (888) 888-5478 phone number 8 8 users reported that they have successfully reached Angies List by calling +1 (888) 888-5478 phone number Click down if you have unsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number 20 20 users reported that they have UNsuccessfully reached Angies List by calling +1 (888) 888-5478 phone number
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Angies List emailshelpdesk@angieslist.com100%Confidence score: 100%Supportmallory.micetich@angieslist.com94%Confidence score: 94%communicationangieslist@angieslist.com92%Confidence score: 92%askangie@angieslist.com90%Confidence score: 90%to_helpdesk@angieslist.com87%Confidence score: 87%support
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Angies List address1030 E. Washington St., Indianapolis, Indiana, 46202, United States
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Angies List social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 13, 2025
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