AOL’s earns a 1.3-star rating from 316 reviews, showing that the majority of internet users are dissatisfied with online services.
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Rejects all of my posts
AOL immediately rejects all of my posts on their articles without any explanation.
For instance, I typed the word "THE" only on one of their stories tonight, and it was rejected 10 seconds later.
Where is my freedom of speech?
I have a first amendment right to post comments I feel are appropriate.
Why are all the people who post extremely vulgar comments about conservatives, and more specifically President Trump given a pass, and my posts are rejected?
Customer service
I called AOL on January 19, 2021 at 12:35 pm EST to ask if the AOL/Verison emails were encrypted and secure. The rep couldn't answer the question and couldn't tell me to where to find it on the AOL website. I ask for a supervisor. He also couldn't tell me where to find it in writing on the AOL website and then hung up on me. This is unacceptable! These people are not trained on the AOL product or in customer service.
I believe I found it via the link below:
https://www.verizonmedia.com/policies/us/en/verizonmedia/privacy/topics/security/index.html
Desired outcome: Customer service knowledge
Comment sections on their articles
I've done a lot of research over the past few months, and come to find out AOL is owned by Verizon, who is partnered with the Chinese government!
Just like most all the oligarchy companies in the USA now, they are run by the Chinese government! Sold out to Satan himself!
Now it makes sense why they state in their comment sections "Your voice matters"... Only to delete your comment if it does not promote the Chinese government's propaganda for taking over this country!
American citizens are going to be subjugated soon, if they don't start boycotting and cancelling their services to these EVIL corporations that are selling out to the Chinese government!
AOL is strictly anti-American and pro-Chinese government!
Just like ATT, Time Warner, and many others!
That's just plain crazy
I am afraid you don't collect $200.00 on Go!
Spam emails in spam folder
I get at least 45-50 spam emails in my spam folder from [protected]@cortextoxy.online daily. They send the same spam email every 10 minutes for an hour or so. There are so many that end with @cortextoxy and they are endless. At first I tried to unsubscribe, then I called aol tech support and was told to just delete, not respond. Aol won't permanently remove website or whatever because there are too many of them. Well, that is unacceptable. I don't want to see any of these @cortextoxy. Online spam emails in my spam folder. I feel aol has an obligation to rectify this situation for all its customers. We are paying for this service monthly/yearly. I report these emails as a "bug" or "provide feedback" without any replies or solutions! Plus I think someone is hacking my aol as all of a sudden, the page scrolls and there is a long list of numbers, letters, and symbols in the search bar! I want an answer with a solution!
Desired outcome: A TECH PERSON TO RECTIFY OR AN EMAIL WITH A SOLUTION
language set wrong
for several months before pandeminic even both facebook and AOL mail and such come in French...everytime I have t click n change to English but it takes forever I have notified both but to no advantage. I have been onAOL for years yes years and should change to somewhere else...?
AOL "New" Service
Please provide unbiased reporting. and
Stop feeding the public your MSM, fake news. Provide unbised reporting.
You are great for mail but
lack in honesty and integrity in news. State the facts - not opinions (my
opinions are better than your's - mine are based on research, not based
on breathing CO2 via the mask).
Provide your credentials. If you 'fact check', don't use some offshoot of
AOL for that purpose (as CNN does). Best Regards.
Desired outcome: Honest news reporting.
un-American reporting
Why do I see so many "stories" about how bad OUR President is, When I Know and can PROVE that these are all exactly the OPPOSITE of the same ones "YOU" report ! AOL News SUCKS !
Comment Points
My issue concerns the news comment section of aol news articles. My points have disappeared and I don't understand it. Now all I see is one point when I type in my comments. I had thousands of points. Am I being censored or censured? Am I on some sort of probation or is this a glitch?
Desired outcome: Requesting an answer
A hacker with an aol.com address got into address contact.
A person hacked my computer on or about 12-16-2020.I began getting telephone calls from my friends asking if I needed help.No I hadnot. I tried to fix things but finally took my laptop to a computer repair store..They discovered a filter had been inserted into my e mail. The filter was [protected]@gmail.com I tried to find it but no luck. I called aol support line and they directed me to you. So here is the address of the hacker with aol. [protected]@aol.com.
Then onto the second hacker. Their e mail address: [protected]@gmail.com
I want my contact list back
News comment section
Filed a Comment AM on Story about Electoral College as follows:
"no taxation without representation"
Who said That?
Comment was rejected using pretext "Due to Previous comments you are not allowed to post Comments".
Mostly I post historical perspectives on Government, no profanity or violence... just issues of history and government.
What Gives?
chat rooms
I am REALLY upset about AOL cancelling the chat rooms.Some people such as me are disabled and do not get out much, and AOL is their way of getting out in the world. I want the chat rooms back again, because in 30 days I will shut down my AOL account after 30 years. ONE VERY UPSET CUSTOMER after 30 years. You would think you'd take all the customers opinions of what AOL chat rooms mean to some people, to take that in consideration./
News like "Magellan Times". Your "new flashes" makes it VERY difficult to comprehend the article.
Aol articles are always broken up and keep flashing across the screen making it difficult to read or comprehend. After being with aol from the early days (log in is ("[protected]@ aol.com"), I am about to give up on aol and change to google. Notice how your "cookies policy" points to this issue. I will wait for some type response before I pull the plug!
[protected]@aol.com
E Mail [protected]@verizon.net
More than 10 days have gone by and I still have not received the forms You promised to mail out to me to fix my E Mail account for the above account.
My temporary E-Mail is [protected]@aol.com
I had explained that I had been Hacked and didn't know the password as my deceased wife had originally set up The AOL mail. The police wanted the E-Mail that was sent by the hacker. so please lets get this done.
AOL — E Mail Gaylenchris@verizon.net
G gaylenchris@verizon.net Dec 10, 2020 Verified customer
More than 10 days have gone by and I still have not received the forms You promised to mail out to me to fix my E Mail account for the above account.
My temporary E-Mail is crownprince1950@aol.com
I had explained that I had been Hacked and didn't know the password as my deceased wife had originally set up The AOL mail. The police wanted the E-Mail that was sent by the hacker. so please lets get this done.
AOL news
It's criminal how biased AOL news is.
AOL news is constantly pushing its biased negative pessimistic ‘news' in your face.
Where is the other side of this ‘news'?
Where is the debate ?
I just constantly see this negative ... put down ... tabloid type of ‘news' . I would not even call this news. It's just tabloid irrelevant ranting.
True journalism tells both sides.
Email account i’ve never set up
Someone has set my name up with an aol email account. I keep getting trash mail in "all in boxes". I'm elderly and do not know how to curb this. It could possibly lead to harmful situations because one never knows what else is going on.
I need help to get this resolved as soon as possible. My reputation may be at stake and or could lead to financial or worse. I do not know how I ended up with an aol email account.
AOL Gold
Service that was offered has completely failed. They cannot res resolve any issues even though I have been a PAYING member for 20 yrs or more. Right now I cannot download anything and the screen goes black intermittently on e-mails and searches. I contact them and they tell me it is my computer when the computer is brand new and was working correctly with AOL for 4 months. Issue just happened and they don't know what it is. They blame everyone but themselves -- it is Microsoft's problem or the computer or the internet or anything but AOL. They have people who are in their customer service department that hang up on you when you insist that they need to fix the problem. By my estimates, AOL is having problems for the past 2 years and I want my money back if they cannot resolve their issues NOW.
Headlines in news section
"Trump sticks it to the environment". While I do not agree at all with Trump, I find such ugly, negative, vitriolic language abhorrent. Your news headlines are alway clearly biased. Journalism in my day meant objective, detailed reporting — no opinion. Obviously AOL is not journalistic but does it have to be so ugly and biased? I beg for neutrality. It needs to start somewhere. Why not here?
News reporting
First, I am not a trump supporter, however Im ashamed of how our media aol. msn, etc. reports their side of the story, not just the story. If we educated people cant decide on our own whos lying. Then its not news. aol in particular, reports news as if children are being taught, not being educated to decide for themselves who is right or wrong. We have friends in Europe, they get both sides of the story from an independent aspect. Why have we lost that. Why is news biased now.
My answer is its no longer new, its like living under communism where they tell you what to think.
Our media is pushing itself away from the educated people, and reporting their version and their views.
I'm ashamed of living with this. It would be funny in an ignorant way, however it is not. All online news is, a company selling clicks for their version of current news. Fox news isn't much better, cnn is the worst. My advise to people is watch world news, when possible even from other countries, where they just report without choosing sides. I know that's hard to do. I have had to do that most of my life. It is rewarding to know that I don't pick sides for others, just sides for myself to myself, that's how our media once was. Disappointed and deeply saddened, but still hopeful, Dan
News
Biased news is unacceptable. Aol should loose their exemption and be subject to liable and slander suits.
Comments
Always rejecting my comments...I can say "it's a good day" and I'll be rejected...WHY?
AOL Reviews 0

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About AOL

In addition to email, AOL operates a variety of digital content streams. This includes news, finance, sports, and entertainment, which are accessible through its web portal, www.aol.com. The website aggregates content from different sources and presents it in a user-friendly format for readers.
AOL also offers a suite of online security products, such as password managers and antivirus software, aimed at protecting users' digital information and ensuring safe browsing. These services are part of AOL's commitment to online security and privacy.
For businesses, AOL provides advertising solutions through its platform, connecting advertisers with its audience across different AOL properties and partner sites. This service includes a range of advertising options, from display ads to sponsored content, designed to help businesses reach their target demographics.
While AOL has transitioned from its original status as a pioneer in providing internet access, it continues to maintain a presence in the digital world through its various web-based services and content offerings.
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AOL Contacts
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AOL emailsdisputes@oath.com100%Confidence score: 100%Support
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I am having the same issue...every 3 comments I post have been rejected.
I do not know why I did not nothing wrong other than give me conservative view on stories they post.
EXACTLY! The same thing happens to me! They hate President Trump so much that if you like him, you can't speak on their site! They are totally NUTS! I wanted to write today about Disney stopped saying Ladies and Gentlemen and Boys and Girls... I wanted to ask them "What is the gender you are leaving out"? "Screwballs, Wackos, Aliens, Martians, or maybe just Hermaphrodites" ... I mean what are these companies catering to? A bunch of weirdos? The majority have no problem with the original way!
Disney needs to re-think their decision because they will end up losing more visitors then gaining more visitors! They are OFFENDING ME & our normal way of life how GOD intended it to be...
Ok so who owns this company? I wrote a lengthy post and went to send then it kicked everything off the box to type in! this is far off the VERY LAST time I'm going to try handling some bull crap by myself a Lawyer it is I have had way to many people playing with my credit my whole name in general identity theft like it ain't no tomorrow police nor the company's trying to help all I know is that my phone number is NOT [protected] AND I don't owe you almost 900 dollars I just got that phone paid my last bill after Christmas haven't gotten a letter from phone company about this but I owe you for a Verizon bill cell phone when It is even long enough for your company to even START or have any collections this is to be corrected I can go across the street and speak to Verizon but like I said this is the pandemic I haven't had a whole month before you sent that bill I guess when someone have disabilities it makes it ok to mess my name and credit up..I have no knowledge of how to do loans credit cards or leins I DONT HAVE A CLUE WHAT LEINS are even made of are those noodles? If so its a warehouse full that was purchased 4 bulk boxes of noodle leins ? This world is so backwards fix this problem please and shred, superwipe my information out of ur system and that account that somehow yall system played me kicked me out after all I was doing was to send a message to these lovely people in the comments one last thing if you been in business since 1950 how come I've never heard of you no one else that have their own credit accounts and familiar with those companies that send a collection THEN I find out most people had over 5 months to a year b4 their late payments show up THEY were aware because the company has to contact you first many of times and send information a FEW bills first THEN A turned over to collections
You guys gave me a month not even ..not once did I have bill late one come from company instead I get a bill from yooos
If you're a conservative your comments will be censured, but a liberal can say anything they want and that's ok with AOL. I thought we were living in America, apparently not anymore.
Eureka!
I just tried getting an answer to the same issue. the kid just said "I only deal with email problems". there is no way to address the. apparent, bias for conservative, right-wing messaging. it is enlightening to see I am not alone in my perception of aol. in spite of following all the guidelines, I am the one blocked for commenting against conservative chatter.