AOL

Someone has set my name up with an aol email account. I keep getting trash mail in "all in boxes". I'm elderly and do not know how to curb this. It could possibly lead to harmful situations because one never knows what else is going on.

I need help to get this resolved as soon as possible. My reputation may be at stake and or could lead to financial or worse. I do not know how I ended up with an aol email account.

Service that was offered has completely failed. They cannot res resolve any issues even though I have been a PAYING member for 20 yrs or more. Right now I cannot download anything and the screen goes black intermittently on e-mails and searches. I contact them and they tell me it is my computer when the computer is brand new and was working correctly with AOL for 4 months. Issue just happened and they don't know what it is. They blame everyone but themselves -- it is Microsoft's problem or the computer or the internet or anything but AOL. They have people who are in their customer service department that hang up on you when you insist that they need to fix the problem. By my estimates, AOL is having problems for the past 2 years and I want my money back if they cannot resolve their issues NOW.

"Trump sticks it to the environment". While I do not agree at all with Trump, I find such ugly, negative, vitriolic language abhorrent. Your news headlines are alway clearly biased. Journalism in my day meant objective, detailed reporting — no opinion. Obviously AOL is not journalistic but does it have to be so ugly and biased? I beg for neutrality. It needs to start somewhere. Why not here?

First, I am not a trump supporter, however Im ashamed of how our media aol. msn, etc. reports their side of the story, not just the story. If we educated people cant decide on our own whos lying. Then its not news. aol in particular, reports news as if children are being taught, not being educated to decide for themselves who is right or wrong. We have friends in Europe, they get both sides of the story from an independent aspect. Why have we lost that. Why is news biased now.
My answer is its no longer new, its like living under communism where they tell you what to think.
Our media is pushing itself away from the educated people, and reporting their version and their views.
I'm ashamed of living with this. It would be funny in an ignorant way, however it is not. All online news is, a company selling clicks for their version of current news. Fox news isn't much better, cnn is the worst. My advise to people is watch world news, when possible even from other countries, where they just report without choosing sides. I know that's hard to do. I have had to do that most of my life. It is rewarding to know that I don't pick sides for others, just sides for myself to myself, that's how our media once was. Disappointed and deeply saddened, but still hopeful, Dan

Biased news is unacceptable. Aol should loose their exemption and be subject to liable and slander suits.

Always rejecting my comments...I can say "it's a good day" and I'll be rejected...WHY?

They keep deleting ALL of my CLEAN comments in their comment sections!

AOL (America On Line) and Yahoo have been anti-American and anti-freedom for a couple of decades now. Their articles always reflect positive articles for the criminals and villains in our country and society, and vilify patriotic Americans and people who are trying to make this country a better place to live!

AOL has comment sections after almost all of the articles and stories they publish online, from themselves or other agencies. AOL states in the heading of these comment sections "YOUR VOICE MATTERS", and then they give you many reasons as to why it doesn't!

AOL's Nazi-style Commie Brigade deletes CLEAN comments from MILLIONS of people when their comments do not align with AOL's Communist viewpoints! No matter how CLEAN the comment is, if it goes against AOL's Communist views, they DELETE IT! So much for YOUR VOICE BEING HEARD!

I've been wondering WHY a company called AMERICA On Line would turn traitor to their own country, so I did some research.

Seems that AOL is owned by Warner Communications (Warner Brothers/DC), which in 2001, made many questionable deals with China and their government...supposedly to broadcast American TV over there. But the Chinese government is extremely strict and controls all TV and radio in China. Exactly WHAT shows would they allow over there? Everything thats made here is either sex, death, politics, or religion. None of which the Chinese government would allow to be aired over there.

That being said...

I now understand why ALL of my CLEAN comments on AOL articles and stories they publish are INSTANTLY DELETED! Because I'm an American and I love my country. The Chinese are taking over...one way or the other, if they aren't stopped, we will all be in "re-education" camps soon!

This idiot is the most corrupt person that has ever been in the white house and for aol to support this draft dodging lying [censored] coward, you suck & your all jitbaggs just like number 45, this [censored] wants to cut ss, medicare medicaid & food stamps just to punish innocent people who didn't vote for him. I have always had a low opinion of aol, you have a lousy product, verizon should give all of you aol jitbaggs the deep six. You people are a disgrace to the human race, I hope you all go to hell when you leave this life. To support this racist coward, is a insult to the common man & I am a Vietnam vet.

we have canceled AOL for the last 5 plus years but for whatever reason i have been billed $29.99 for the last 5 plus years, it was on auto pay on my credit card, we are basically getting charged for services that we did not receive

AOL is holding my email for ransom. They locked it yesterday and when I call, they tell me they can't fix it unless I pay $15 per month for the email account technical service. Is it legal to hold email for ransom?

I called in on September 29, 2020. I was trying to cancel a product on my account. The tech told me he could not cancel a portion off the account. The portion was Life lock. Then on October 09, 2020. The life lock was cancel. I called in and spoke to Mel he protended to try and help me then he just hung up. I called back and spoke to another person. I told her I wanted to speak to someone about a complaint. She asked me what was the complaint. she began to ask questions that I wanted to cancel my account. I have been an AOL member for a long time. I want to report this type of behavior

Customer service sucks. I have been trying to get through all day, at one time I was on hold for over 1 hour. It either disconnects or no one answers. Dump this company as fast as you can. My mail has not been routed to my desk top as it has beeen for over 10 years. Tech support is non existent, . My last call went to billing even tho I pushed the correct phone button fortech support. These people are worthless!

i am having serious problem swith aol them deleting emails at will and not being able to get onto their site to change password. wheni try it myself they shut down all my email for 3 days so i know not to do this myself. i was on hold iwth them for 6 hours and straight hang ups, no help, no transfer to tech support. this is crazy. as soon as i figure out how to get a different email account i will!

No matter what I write you reject it. I am well within the guidelines. You had an article about Kayleigh McEnany getting covid. My comment was "I wish her a speedy recovery" and you rejected my comment. Just proves that its not your guidelines that are rejecting my comments. EXPLAIN PLEASE. This is not a guidelines issue it is an AOL issue. "I wish her a speedy recovery" could in no way bot meet community guidelines.

Wondering why AOL constantly reports only negatives on the President?
It's very obvious there is a bias to your reporting in Ads, Featured Articles,
Announcements and Messages. Very disappointed there cannot be more balanced reporting. It appears AOL has become just like all of the other main stream media outlets.

What is my complaint? Just look at your news feed - that is enough to make anyone complain. Celebrity gossip - slamming the united states of america - idolizing obamma - ignoring our war heroes - celebrating the destruction of americal by protestors - my list of complaints could fill this page. What happened to aol? Garbage content. I have had my e-mail names for as long as aol has been around - it is tempting to cancel them all and redirect to another web page that doesn't slant everything. I am ashamed everytime I have to give someone my e-mail address - you people are run by a morass of [censored]s...

I have been a customer of AOL since 1985. 1985..probably more years than most of the people working at AOL have in their age. I am disappointed and darn mad how AOL slants news stories to the left against our President. Just Plain Wrong. If you can't tell a news story truthfully, then STOP telling the news in a biased way. WE ARE TIRED OF YOUR LIES!

Their editing is one sided. I got a comment blocked because I used the word "hell" which is in the Bible. I also got blocked for using the word "dung". They recently blocked me, took away my points, & allowed me back with zero points, punishing me for language that is allowed in news papers. There are tons of Trump plants that use nasty comments. Not necessarily a vile word, but a phrase that is disgusting but they seem to allow that. Big Brother is Watching. This just happened yesterday 7-21-20.

I want AOL to have specific rules they block instead of a vague comment about blocking any undesirable comments. I want to see a specific list of what they will block, i.e. swear words, attacking someone, telling things that are obviously not true.

I stopped payment to AOL and sent an email to AOL canceling my service, in May/2020 I received a invoice from AOL, I sent an email saying I know longer used the service.
Yesterday 7/7/2020 I received an invoice for $159.96, I called the number on the invoice and spoke with a supervisor who said he could see that I had cancelled the payment but I did not go through the AOL cancellation process.
If you look at my account #[protected] you will see that the account was never used after the final payment in January 2020

I reluctantly paid 50% of the invoice, $79.98, and I must say that after being with AOL for over 25 years and never ever making a late payment or missing a payment I feel its a little cheap for AOL to be so inflexible.

Complaining for the third time today about the redirection trickery that AOL employs when it's subscribers are reading the different daily news feeds and stories of interest. The way that AOL has positioned stories is that it provides a small amount of content per page, then the subscriber has to hit a "continue" bar to proceed with the next story page. AOL has programmed the "continue" bar to move so that when one hit's the continue bar, somehow you've clicked upon an advertisers ad which redirects you to that advertiser's site.

The first problematic issue is that you cannot return back to the story being read, but are returned to the cover news feed of the story one was reading. Then you would have to scroll through the AOL minefield of potentially clicking on an advertisers site before getting back to where the redirection happened in the first place. Every time you click continue there is the chance of the "accidental" (on-purpose) redirection to an advertisers site. This is total [censored] and is infuriatingly appalling. I am a multi-decade AOL subscriber but this AOL redirection trickery to advertiser sites is causing me to strongly consider subscribing to another mail service.
Question, is there a level of Membership / subscribership that does not subject people to this BS scheme that AOL employs?