CB Online Shopping Aramex International bad delivery service and bad support service

Aramex International review: bad delivery service and bad support service 1

flatpeach of US

Sep 18, 2019 6:59 am EDT

Tracking ID : [protected]

I was being informed by my sender that the parcel should have reached me within 9 - 12 September. I waited until 12 September but no news then I checked the status of my parcel in the track shipment page and found out the status as "Attempted Delivery". I was wondering how could it be attempted when no one has contacted me on any attempt. I called Aramex support (03-7787 8787)to find out, they just keep mentioned that the delivery is actually by GDEX, they will ask the delivery guy to call me, but no one call me back. I called support again and again, they just keep repeating to ask delivery guy to call me back. One of the support even mentioned that the delivery guy will deliver to me on 17 Sep before 530pm, asked me to wait until 530pm. I waited until 530pm, no one call me regarding my delivery. Today again I called support, again mention will inform the delivery guy to call me but I waited until 530pm again no one call me. Throughout the conversation, I understand that the supports are very lack of experience. They never verify my address and phone number to check whether if the sender provided the wrong information. They just keep saying that it's under GDEX (just like it's non of their business) and tell me they will ask the delivery guy to call me. Me myself need to request to verify the address and phone number. Until now still no delivery guy call me, no support do any follow up with me. This is the worst among all other delivery service. Very irresponsible.

1 comments

Add a comment

KC Wong

Ipoh, MY

1 comments

KC Wong of Ipoh, MY

Dec 26, 2021 8:11 am EST

Actually Aramex Service is very very bad. I send my passport from Ipoh to the USA Embassy in KL and it takes about 1 week to reach. Worst they never update the status online and calling them up in their office yield no results.

I am wondering why the USA Consulate in Malaysia continue to entrust them to handle all their passport delivery etc ?. Worst they charge RM 50 for the delivery and takes 1 week.

Aramex International - misleading the customer 61

Aramex International - priority express what a joke

Aramex International - parcel not received / wrong update on tracking site 2

Resolved

Replied

Aramex International - fake service times and unprofessional and liar staff even the management 2

Aramex International - shop & ship seems to miss my package

Aramex International - Account management

Aramex International - worst service

Aramex International - multiple complaints

Aramex International - shipment to saudi arabia (awb no. 30516880472) 1

Aramex International - rejection of shipping my material that held with my address in shop&ship

View all Aramex International reviews and complaints

Aramex International Contacts

Aramex International phone numbers

+971 42 833 944
+971 42 833 944

Click up if you have successfully reached Aramex International by calling +971 42 833 944 phone number 7 7 users reported that they have successfully reached Aramex International by calling +971 42 833 944 phone number Click down if you have unsuccessfully reached Aramex International by calling +971 42 833 944 phone number 21 21 users reported that they have UNsuccessfully reached Aramex International by calling +971 42 833 944 phone number

UAE

+1 (424) 750-9338
+1 (424) 750-9338

Click up if you have successfully reached Aramex International by calling +1 (424) 750-9338 phone number 0 0 users reported that they have successfully reached Aramex International by calling +1 (424) 750-9338 phone number Click down if you have unsuccessfully reached Aramex International by calling +1 (424) 750-9338 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +1 (424) 750-9338 phone number

United States

+1 (514) 939-0469
+1 (514) 939-0469

Click up if you have successfully reached Aramex International by calling +1 (514) 939-0469 phone number 0 0 users reported that they have successfully reached Aramex International by calling +1 (514) 939-0469 phone number Click down if you have unsuccessfully reached Aramex International by calling +1 (514) 939-0469 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +1 (514) 939-0469 phone number

Canada

+44 175 321 0503
+44 175 321 0503

Click up if you have successfully reached Aramex International by calling +44 175 321 0503 phone number 2 2 users reported that they have successfully reached Aramex International by calling +44 175 321 0503 phone number Click down if you have unsuccessfully reached Aramex International by calling +44 175 321 0503 phone number 5 5 users reported that they have UNsuccessfully reached Aramex International by calling +44 175 321 0503 phone number

United Kingdom

+353 18 078 000
+353 18 078 000

Click up if you have successfully reached Aramex International by calling +353 18 078 000 phone number 1 1 users reported that they have successfully reached Aramex International by calling +353 18 078 000 phone number Click down if you have unsuccessfully reached Aramex International by calling +353 18 078 000 phone number 2 2 users reported that they have UNsuccessfully reached Aramex International by calling +353 18 078 000 phone number

Ireland

+43 598 881 3423
+43 598 881 3423

Click up if you have successfully reached Aramex International by calling +43 598 881 3423 phone number 1 1 users reported that they have successfully reached Aramex International by calling +43 598 881 3423 phone number Click down if you have unsuccessfully reached Aramex International by calling +43 598 881 3423 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +43 598 881 3423 phone number

Austria

+45 70 247 247
+45 70 247 247

Click up if you have successfully reached Aramex International by calling +45 70 247 247 phone number 0 0 users reported that they have successfully reached Aramex International by calling +45 70 247 247 phone number Click down if you have unsuccessfully reached Aramex International by calling +45 70 247 247 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +45 70 247 247 phone number

Denmark

+358 408 269 320
+358 408 269 320

Click up if you have successfully reached Aramex International by calling +358 408 269 320 phone number 1 1 users reported that they have successfully reached Aramex International by calling +358 408 269 320 phone number Click down if you have unsuccessfully reached Aramex International by calling +358 408 269 320 phone number 4 4 users reported that they have UNsuccessfully reached Aramex International by calling +358 408 269 320 phone number

Finland

+33 148 167 600
+33 148 167 600

Click up if you have successfully reached Aramex International by calling +33 148 167 600 phone number 0 0 users reported that they have successfully reached Aramex International by calling +33 148 167 600 phone number Click down if you have unsuccessfully reached Aramex International by calling +33 148 167 600 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +33 148 167 600 phone number

France

+49 402 2631 7444
+49 402 2631 7444

Click up if you have successfully reached Aramex International by calling +49 402 2631 7444 phone number 0 0 users reported that they have successfully reached Aramex International by calling +49 402 2631 7444 phone number Click down if you have unsuccessfully reached Aramex International by calling +49 402 2631 7444 phone number 3 3 users reported that they have UNsuccessfully reached Aramex International by calling +49 402 2631 7444 phone number

Germany

+39 292 6851
+39 292 6851

Click up if you have successfully reached Aramex International by calling +39 292 6851 phone number 2 2 users reported that they have successfully reached Aramex International by calling +39 292 6851 phone number Click down if you have unsuccessfully reached Aramex International by calling +39 292 6851 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +39 292 6851 phone number

33%
Confidence score

Italy

+31 104 287 211
+31 104 287 211

Click up if you have successfully reached Aramex International by calling +31 104 287 211 phone number 1 1 users reported that they have successfully reached Aramex International by calling +31 104 287 211 phone number Click down if you have unsuccessfully reached Aramex International by calling +31 104 287 211 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +31 104 287 211 phone number

100%
Confidence score

Netherlands

+47 22 907 410
+47 22 907 410

Click up if you have successfully reached Aramex International by calling +47 22 907 410 phone number 0 0 users reported that they have successfully reached Aramex International by calling +47 22 907 410 phone number Click down if you have unsuccessfully reached Aramex International by calling +47 22 907 410 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +47 22 907 410 phone number

Norway

+351 219 587 269
+351 219 587 269

Click up if you have successfully reached Aramex International by calling +351 219 587 269 phone number 0 0 users reported that they have successfully reached Aramex International by calling +351 219 587 269 phone number Click down if you have unsuccessfully reached Aramex International by calling +351 219 587 269 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +351 219 587 269 phone number

Portugal

+7 495 748 7748
+7 495 748 7748

Click up if you have successfully reached Aramex International by calling +7 495 748 7748 phone number 0 0 users reported that they have successfully reached Aramex International by calling +7 495 748 7748 phone number Click down if you have unsuccessfully reached Aramex International by calling +7 495 748 7748 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +7 495 748 7748 phone number

Russia

+46 184 725 215
+46 184 725 215

Click up if you have successfully reached Aramex International by calling +46 184 725 215 phone number 0 0 users reported that they have successfully reached Aramex International by calling +46 184 725 215 phone number Click down if you have unsuccessfully reached Aramex International by calling +46 184 725 215 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +46 184 725 215 phone number

Sweden

+41 227 178 500
+41 227 178 500

Click up if you have successfully reached Aramex International by calling +41 227 178 500 phone number 0 0 users reported that they have successfully reached Aramex International by calling +41 227 178 500 phone number Click down if you have unsuccessfully reached Aramex International by calling +41 227 178 500 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +41 227 178 500 phone number

Switzerland

+90 212 999 1222
+90 212 999 1222

Click up if you have successfully reached Aramex International by calling +90 212 999 1222 phone number 0 0 users reported that they have successfully reached Aramex International by calling +90 212 999 1222 phone number Click down if you have unsuccessfully reached Aramex International by calling +90 212 999 1222 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +90 212 999 1222 phone number

Turkey

+86 214 006 318 388
+86 214 006 318 388

Click up if you have successfully reached Aramex International by calling +86 214 006 318 388 phone number 0 0 users reported that they have successfully reached Aramex International by calling +86 214 006 318 388 phone number Click down if you have unsuccessfully reached Aramex International by calling +86 214 006 318 388 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +86 214 006 318 388 phone number

China

+852 35 567 000
+852 35 567 000

Click up if you have successfully reached Aramex International by calling +852 35 567 000 phone number 0 0 users reported that they have successfully reached Aramex International by calling +852 35 567 000 phone number Click down if you have unsuccessfully reached Aramex International by calling +852 35 567 000 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +852 35 567 000 phone number

Hong Kong

+62 212 960 3333
+62 212 960 3333

Click up if you have successfully reached Aramex International by calling +62 212 960 3333 phone number 0 0 users reported that they have successfully reached Aramex International by calling +62 212 960 3333 phone number Click down if you have unsuccessfully reached Aramex International by calling +62 212 960 3333 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +62 212 960 3333 phone number

Indonesia

+60 377 878 787
+60 377 878 787

Click up if you have successfully reached Aramex International by calling +60 377 878 787 phone number 0 0 users reported that they have successfully reached Aramex International by calling +60 377 878 787 phone number Click down if you have unsuccessfully reached Aramex International by calling +60 377 878 787 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +60 377 878 787 phone number

Malaysia

+63 323 467 184
+63 323 467 184

Click up if you have successfully reached Aramex International by calling +63 323 467 184 phone number 3 3 users reported that they have successfully reached Aramex International by calling +63 323 467 184 phone number Click down if you have unsuccessfully reached Aramex International by calling +63 323 467 184 phone number 1 1 users reported that they have UNsuccessfully reached Aramex International by calling +63 323 467 184 phone number

50%
Confidence score

Philippines

+65 65 430 300
+65 65 430 300

Click up if you have successfully reached Aramex International by calling +65 65 430 300 phone number 0 0 users reported that they have successfully reached Aramex International by calling +65 65 430 300 phone number Click down if you have unsuccessfully reached Aramex International by calling +65 65 430 300 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +65 65 430 300 phone number

Singapore

+ 27 215 268 600
+ 27 215 268 600

Click up if you have successfully reached Aramex International by calling + 27 215 268 600 phone number 0 0 users reported that they have successfully reached Aramex International by calling + 27 215 268 600 phone number Click down if you have unsuccessfully reached Aramex International by calling + 27 215 268 600 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling + 27 215 268 600 phone number

South Africa

+82 215 660 333
+82 215 660 333

Click up if you have successfully reached Aramex International by calling +82 215 660 333 phone number 0 0 users reported that they have successfully reached Aramex International by calling +82 215 660 333 phone number Click down if you have unsuccessfully reached Aramex International by calling +82 215 660 333 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +82 215 660 333 phone number

South Korea

+886 287 973 897
+886 287 973 897

Click up if you have successfully reached Aramex International by calling +886 287 973 897 phone number 1 1 users reported that they have successfully reached Aramex International by calling +886 287 973 897 phone number Click down if you have unsuccessfully reached Aramex International by calling +886 287 973 897 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +886 287 973 897 phone number

100%
Confidence score

Taiwan

+66 20 227 070
+66 20 227 070

Click up if you have successfully reached Aramex International by calling +66 20 227 070 phone number 0 0 users reported that they have successfully reached Aramex International by calling +66 20 227 070 phone number Click down if you have unsuccessfully reached Aramex International by calling +66 20 227 070 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +66 20 227 070 phone number

Thailand

+84 243 556 2896
+84 243 556 2896

Click up if you have successfully reached Aramex International by calling +84 243 556 2896 phone number 1 1 users reported that they have successfully reached Aramex International by calling +84 243 556 2896 phone number Click down if you have unsuccessfully reached Aramex International by calling +84 243 556 2896 phone number 0 0 users reported that they have UNsuccessfully reached Aramex International by calling +84 243 556 2896 phone number

100%
Confidence score

Vietnam

More phone numbers

Aramex International emails

care@aramex.com

100%
Confidence score: 100%

Support

pma@aramex.com

100%
Confidence score: 100%

Support

Aramex International address

Chicago Office, Chicago, Illinois, 60606, United States

Aramex International social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024
View all Aramex International contacts