Menu
For Business Write a review File a complaint
Ardene Holdings Customer Service Phone, Email, Contacts

Ardene Holdings
Reviews and Complaints

www.ardene.com

Learn how the rating is calculated

1.3 1 Review 23 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ardene Holdings Complaints 23

ComplaintsBoard
P
2:00 pm EDT

Ardene Holdings customer service

The ardenes in campbell river B.C, has one of the worst customer service i have come across. Very unfriendly staff who do not aknowledge youre even in the store. They will make some kind of eye contact, but no greeting what so ever. This happens every time im in the store and its very unwelcoming. Something needs to be done. Either more customer service training or new friendlier employees who can actually do their job properly.

Read full review of Ardene Holdings
Hide full review
ComplaintsBoard
A
2:23 pm EST

Ardene Holdings Terrible quality

So I bought this boots at Ardene store on Albert st in Regina/ SK they had the products with 70% discount/ final sale. And the policy is no returns or changes. But nobody never told me that the product would not last more than 5 days.

I went to the store and even showing the recipe and the shoes conditions, the sales person did not change it due to the policy. This shoes got damaged in the same week that I bought (so today were 7 days after the purchase)

I am very disappointed with this store even because this same boots are sold in the another #Ardene stores by the normal price. I refuse myself of buying something even with discount or cheaper that will not last...

I am not buying nothing anymore from #Ardene... and I will make sure that all my friends do not spend money on this store when final sale or discount because if they are unlucky like me they will have lost money and the product. I never saw that in my life. For while I consider Ardene the worst store that I ever went...

Thanks for the worst product ever!

Read full review of Ardene Holdings
View 0 more photos
Hide full review
ComplaintsBoard
S
11:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ardene Holdings Buy one get the second 50% off

I went to Arden's and bought a pair of boots at full price $45.50 and a pair for my other daughter at $24.50 and got then @ 50% off so I paid $12.25 plus tax, I got home she tried them on and they were tight on her toes, So the next day I went back to Arden's and picked up a pair right next to the boots I bought they were the same price same style just darker in colour and a size bigger when I got to the till I was told I would have to now pay full price, I started to read there receipt It said noting of the sort . The sales lady would not give me back my money or the boots in the bigger size, she hand me a gift card for their store for 12, 25+tax and she also keep my original receipt ( I brought back the boots with the tags still on and the original receipt and bag, and I tried to exchange them the next business day

Read full review of Ardene Holdings and 2 comments
Hide full review
2 comments
Add a comment
Z
Z
zoegingable
CA
Send a message
Feb 16, 2020 1:23 am EST

I am English speaking, and when I call this office they are only speaking in French. If they offer services in English, I am unable to understand if they are saying so. So, we should have these services available in both languages, considering Canada is a Bilingual country.. Thanks.

View 0 more photos
A
A
Aakanksha Prajapati
US
Send a message
Jun 16, 2019 6:15 pm EDT

Not even a week i bought my shoes and they are torn from behind i need replacement for my new shoes
Not worth the money kindly do something
I need replacement for my product

Ardene Holdings Reviews 0

Looks like Ardene Holdings has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Ardene Holdings, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Ardene Holdings

Screenshot Ardene Holdings
Ardene is a one-stop shop for complete fashionable outfits at affordable prices! As new goods arrive weekly, our choices of styles are always fun and inexpensive for that fashion-conscious customer.
How to file a complaint about Ardene Holdings?

### How to File a Complaint with Ardene Holdings on ComplaintsBoard.com

1. Log in or Create an Account:
- If you have an account, log in to ComplaintsBoard.com. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Ardene Holdings in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Ardene Holdings. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

---
For more information, you can contact Ardene Holdings directly:
- **Phone:** +1 (866) 322-4442
- **Email:** websupport@ardene.com
- **Address:** 2575 Boul. Pitfield, Montréal, Quebec H4S1W8, Canada

Remember, your feedback matters!

Overview of Ardene Holdings complaint handling

Ardene Holdings reviews first appeared on Complaints Board on Nov 1, 2015. The latest review Fun, inexpensive clothing was posted on Mar 21, 2024. The latest complaint ardene st. vital, winnipeg, mb. was resolved on Apr 09, 2018. Ardene Holdings has an average consumer rating of 1 stars from 24 reviews. Ardene Holdings has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.6
184 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ardene Holdings Contacts

  2. Ardene Holdings phone numbers
    +1 (866) 322-4442
    +1 (866) 322-4442
    Click up if you have successfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number 0 0 users reported that they have successfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number Click down if you have unsuccessfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number 0 0 users reported that they have UNsuccessfully reached Ardene Holdings by calling +1 (866) 322-4442 phone number
  3. Ardene Holdings emails
  4. Ardene Holdings address
    2575 Boul. Pitfield, Montréal, Quebec, H4S1W8, Canada
  5. Ardene Holdings social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Ardene Holdings contacts
Ardene Holdings Category
Ardene Holdings is ranked 37 among 724 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.