Arise Virtual Solutions review: Arise is a SCAM 109

I am currently researching, arise. I know how to do my homework. I am need of a work at home job, due to my disability. Yes, i stress I have a disability and limited means to go out to work. Arise, is offering a $19 special, i am considering signing up for the. I am an extremely fast typer, and have done customer service related work, at home before. I worked for West, signed up for liveops but they do NOT want any bankruptcies on their credit. I have 1 due to hardtimes, i need to find work asap. Can anyone that works for ARISE, please explain or email me as to how it works?! Before i invest $19 and find out there is more stuff that we have to pay? I already have done SOME of my homework, starting to research complaints against the companies. I am reading the fine lined paperwork first, before I based my decision on purchasing the $19 cert course. I can be reached at Lilmzsassie_1@yahoo.com, I want both negative and positive reviews. Of course, i will be basing my decision on facts, and reviews based on people that have actually READ the paperwork for arise rules and what not. Thanks appreciate the help!

This is crazy! Arise is one of the best at home opportunities available. If you got fired, more than likely it was based on poor performance. I do admit that sometimes it is hard to communicate because everything is via email and the Arise portal. BUT THIS IS A VIRTUAL OPPORTUNITY! In addition to that, i have not done so well here and there and yet they still tried to accommodate me. Arise does not want to hold the hands of their business partners. They expect and want you or your company to be self sufficient and reliable. If you can not implement strategy, apply critical thinking, and need step by step instructions on every little detail, then this is not the opportunity for you. But if you are teachable, truly have an entrepreneurial spirit, or just need a job; I highly recommend Arise.

Shunita

I agree as a Canadian CSR my thought all along is "this is one big pyriamid scheme" maybe not so openly blatant because in Canada we do not have to pay for the certiication course only for the background check and the only opportunity we have is to service for Rogers who clearly has everyone servicing for them including Alpine Access who does not operate the same as Arise you are an employee of theirs and you do get paid hourly so I would not compare the Companies the only thing they have in common is Rogers. After I read the reviews from the USA I now realize exactly how they scam by the termination of "Independents" as the workers are because they would fall under the Employment Standards if they were Employees and Arise could find themselves with a lot of cases beibg brought against by the Labour Board as it is known in Canada. If it walks like a Duck and quacks like a Duck it's a Duck.
Ontario, Canada

Definitely DO NOT work for Arise and especially NOT disney! I worked for a total of 3 months, never met any of the "criteria" that set for you to reach (and out of 100's of people...only about 6 can ever achieve it) I kept records of everyone's "score cards" that Arise sent out weekly and NO ONE can reach the company goals because they are simply impossible. Yet your pay is based on how you perform. They do NOT tell you that you must work EVERY HOLIDAY of the entire year! That part they conveniently leave out when they train you. You are locked into an agreement for ONLY 3 months at a time EVER. That means EVERY 3 months you must sign a new agreement and thats where they slip in all the extra stufff like working lots of hours on Holidays. No traveling to see your families out of town...you'll be stuck at home on Thanksgiving day, Black Friday, Christmas Eve, Christmas day...you get the idea. The people who are over you (and yes you have a "boss" who will listen to EVERY phone call and tear you to shreds when you aren't perfect) are IMPOSSIBLE to work for. And to the people claiming that Arise is so "perfect" and that those of us who see it otherwise are wrong...you are IN DENIAL for sure! I worked in the real business world for almost 25 years and then retired and wanted to work at home. I actually QUIT (did NOT get fired) because this company is run by a bunch of scattered brained idiots! Very unprofessional company to say the least. All I can speak for is the "disney dining" side of it, but its AWFUL and you won't be happy and you'll get any hours because everyone is stalking the schedule because Arise over-hires and then no one can get any hours to work each week. Its a terrible mistake that I made to be naive and think it would be a good opportunity. Its was a huge disappointment!

Listen everyone, There are a few comments in here that I agree with. NO Arise is NOT a scam, You are NOT an Employee of Arise once all is signed up and ready for a Client. You are a Contracted Source to Arise, they provide the Clients to take Customer service calls for. Now, Arise does NOT set the enrollment fees for the Client Certifications, the Clients Do. AT&T I wouldn't work for since they have a horrible CS standing, Do your research on the companies themselves before signing up to a Certification class.

Be a little responsible for doing your own research in the beginning and it will save you some grief. I have worked in the Arise system for 2 years now. I worked with Barnes and Noble first, I was in their top 10%, however I had an issue one week. Because I am an IBO responsible for myself (Arise is not responsible for you) I was locked out for not meeting the 15 hour work requirement. I simply sent them an explanation and a form showing why I was out, LOW and BEHOLD...I got my accesses back because I took the responsibility to work it out with the Client.

I personally love working in the Arise Portal, have met some great people along the way, and am on my way to becoming one of the Client's Performance Facilitators.

Arise's schtick is all about being a training mill. They make their most money charging absurd fees for training and "certification", and then continue to siphon off your paycheck in the form of bi-monthly service fees. While you last. One post here defended Arise by stating that it is the client that charges the fees and Arise only complies. That's baloney. Arise is not their only source of service providers. All of these (sizable) corporations have other contracts with other staffing agencies, work from home and call centers, who do not charge you - the worker - tuition to work for them. In fact, they pay you for training, like most legitimate entities, whether you're an employee or an independent contractor. Arise simply has, at least so far, gotten away with the underhanded practice of inserting themselves (along with the VSC/IBO crapola) between the unemployed and available work. Lining their pockets in the process, from folks who can afford it the least. Brilliant, really. And pay attention: How many posts do you see where people working for Arise have mentioned that Arise had cut them off with no warning? Arise is ultimately motivated to eventually get rid of the people who have made it through their process. Retain enough to appease the client, recycle the rest. So they can do what? Train more!

i am not sure what is going on. I have been working for Ariise servicing AAA - NCNU for over year now. About 2-3 months ago, there was a problem with the phone system, and members were not able to hear the person taking the calls. that was for almost a week. About a month after that, noticed that the call volume dropped like crazy. Management sends an email out stating that there was not a problem. Now about 3 weeks ago they tell us that we are no longer taking AAA NCNU which was most of the calls. And yes when you send an email, you get NO response from management. I think they need to get a visit from a local TV station in miami. This is just ridiculous

I to have been scammed by arise, i was told that to get started in a in home work position for data entry would cost 450.00 I pd this via western union, then I was told I need to pay 1350, 00 for time line to keep up with my time, I went and paid this, I was connected to a supervisor for training and she hit me up for 4000.00 for equipment I needed to work for company, none of this I was told about up front or I would have not have consider this position I was told I would make 30.00 well I cant work and have not received anything for the 2000.00 I have already paid and I cant afford to pay 4000.00 for equipment and they are very persistant get the funds get the funds get the funds u want be sorry you will get reimbursed for everything and make 25.00 hr for training and then 30.00 hr, I am persuing my case with a lawyer and bbb, and any other thing I get them for signed Teresa d gray

Arise needs to be investigated. They are very corrupt and their business model is about getting people to pay for training, put them to work, then get rid of them to make room for next batch of poor people and at the same time hope that the people they removed will either select a new client training or retrain (and of course-pay for it).

I am talking from experience. They are a fraud and the companies that you can select as a client are just as guilty.

If you've been cheated by this company email me at (cheatedbyarise@gmail.com). We are going to sue them for all the money they cheated us out of. For all the lies perpetrated against us, we don't have to let companies use us like this. Let's stand up for whats right against money hungry companies that are destroying the integrity of this country.

Arise preys on the desperately unemployed. The pay is horrible. The management ignores you. They never fail to tell you how replaceable you are because another class is finishing soon. After giving this place two years of my time and money paying for silly classes that are geared for student failure, I have given up. I never missed a metric and my SOW was terminated without notice nor did a PF reach out to coach me. In fact, I only talked to one PF out of the four clients I was contracted with. You are truly treated as a number with Arise and they simply have no interest in retaining the people they have because there are apparently 1, 000s applying to pay for the expensive classes. This is the worst work at home "business" opportunity out there. Still not clear on what the business part is all about. I made less than minimum wage after all the bogus fees (Arise charges you $19.95 per check twice a month for their "wonderful" support) and expenses for compliant equipment and services I needed to work. With every dispute, Arise was never wrong in their mind and never corrected THEIR mistakes on your file while the CSP was always, always, ALWAYS wrong. Their system issues are constant which you don't get paid while they work them out and it adversely affects your metrics through no fault of your own. Don't waste your time on this opportunity. It is not worth the time, aggravation, and money.

I have been on the other side of the spectrum where I was the instructor training individuals for contracting with clients. I can tell you that there is a breakdown between the client and the curriculum developers within Arise. I have seen poorly developed curriculum and the blame always falls on the instructor as we are the ones who get surveyed by the students. And those surveys ultimately dictated how busy we were/how many classes we were contracted to teach.
What is really troubling was that there have been numerous times whereby the need for people who have a pulse surpassed the need for quality workers. There have also been numerous cases where there were too many students enrolled and we were told to fail those who would have otherwise passed. Again, the instructor's fault and the surveys were in all reality our bread and butter.
I left that establishment because of what they chose to portray rather that what they really were and I could not live up to what I truly believed in. I refused to be their 'fall guy.'

Do your research on this company. In Feb. 2015 a former Judge/Arbitrator ruled that Arise is guilty of miss-classification. The outsourced agent was awarded over $11, 000 for her 3-4 month tenure with Arise. There are many pending lawsuits against Arise for miss-classification of agents and 1099 contractors. If you need help find an attorney contact me.

I have worked for Arise for the past three years under a "trusted" Independant Business Owner (IBO). The IBO was suppose to receive 10% of what I earned. Because I was under an IBO I had no access to my invoices. I worked for Disney, Comcast and Walgreens. Sometimes my money would come up short, I would inform my IBO and she said she would put a ticket in and usually nothing came of it. So I decided to become my own IBO. As such I got full access to my invoices. There were no invoices for Comcast or Walgreens just Disney. I compared the invoices for Disney against my bank statements and so much more than 10% was taken from me. Between the 3 companies I can prove that they stole almost $4000.00 dollars over the past 3 years. When I bought this to Arise's attention they refused to do anything, not even remove this IBO from their "trusted list".

I agree that Arise is a scam. Seeing that you have to pay for a training course out of pocket made me take pause. I still thought I would give it a try by taking the assessments. I enrolled in the Disney Resort class. I did not yet pay for any training course. I took the tests, and I passed the voice assessment but the "self test" (the one where you had to answer a bunch of multiple choice questions) and I failed, but it did not give a score or anything. Even if I did pass and I paid for the training course and started working for Arise, I'm not sure sure how long I would have lasted. I read on other sites that people who got "hired" by Arise were gone rather quick. It seems Arise can get rid of people at the drop of a hat! I think it's best I not risk any money. I'm going with another source of income, such as renting my spare room on AirBnB.

How is ARISE getting away with a lot of this stuff? People need to contact the State's attorney's offices in the states where these things are taking place. It sounds like the main goal of ARISE is to get money out of people who are desperate for a job. Very, very sad. If what these ex-employees and instructors are saying is even half true, I don't know how the owners of ARISE can sleep at night...knowing how many people's lives have been so hurt by ARISE.

I have had an issue with Arise while working for World Wide Business Solutions as the IBO. My contract was terminated after I was given a zero out call which I have had excellent scores up until the week of March at which time I received the zero out and was sent an email that offered a meeting with a PF which I declined because I realize I didn't offer the benefit amount which is an automatic zero on call which dropped by scores drastically. Not a problem...figured I would make it up on other calls since I had been at 107% prior to the zero out. Anyway, someone called the house and asked why I didn't attend meeting with PF...I advised no one advised that it was a mandatory meeting. I work outside of Arise and didn't have time and realized my mistake...correct it and move on. Anyway, they terminate my contract because I didn't go to a meeting that was not identified as being mandatory. I work another job I don't have time to give free hours away I already gave months away for free while training. I know am certified if you want to take up my time "pay me" is my feeling. Anyway this is now April 28, 2017 and I am owed pay for the March 15-31 pay quarter and also for 4/1/2071 through 4/15/2017 and they haven't even responded to my requests after they terminated my contract. I don't know how many other people have experienced this but feel that this may be something that they do to get money. I am a professional person worked as a social worker most of my life so I understand being professional but how many other people are also being screwed by this company. They appear to take money from people..send them through training...maybe they pass you ... some don't pass...even after paying up to $200 for some of their certifications and taking a month or more every day training taking up to 8 hours. I am unsure where they think people are sapposed to be paying their bills and then they never tell you what you will make...they then get you out of training and don't want to pay anything for the job performance that they expcect to be be white glove...who do you know that offers white glove service and is only paid $10 an hour. Really? I have already invested months of work and turned down other job opportunities to be terminated when the snow melts working their roadside assistance program. Beware of their practices!

I worked for Arise under an IBO (Independent Business Owner) who did not pay me from 4/1/2017 - 5/11/2017. I put in so many hours because i needed the money for my family as i am a single mother. As i was on a fixed income, i had lost my apartment! I contacted Arise to intervene and all that they could say was "we cannot help you, talk to your IBO". My IBO was Kimberly Mcghee - Mcgheeandassociates.net .
Awareness needs to be made to let people know about IBOs! Arise on the other hand, needs to handle IBOs the way companies work with temp agencies. No temp agency would be in existence if they did not pay contractors! Arise let anyone (with no experience handing payroll or large sums of money) to hire people; and in turn, many of these IBOs get greedy and use up payroll money instead of disbursing it to its rightful owners! SICKENING!

I applied for the company and was denied for lack of validation of my SSN. I am a RN and have been over twenty years in the US, I've had government jobs, federal and state, but they are claiming my name and number doesn't match. I file taxes every year as well. So, not really sure what's going on with the company but something not right you now. I have attempted to reach them several times without resolve.

We're their smoke it's a fire it's funny how you have some people in here defending arise but arise ain't do right by alot of people so that only means most of the arise defenders have a dog in the fight with arise how can someone minimize the instinct of someone else experience to make it seem okay what arise has done to so many people I've been working with arise for 4years started as a agent and work my way to a chat pf arise only tries to take care of arise they have poor communication when the agent have issues but if something happened and one of their clients have a issue they make they do what it takes to satisfy the client nobody is on the same page what they teach in training is far off from what u actually have to do in production everybody will tell you something different they constantly changing information processes and procedures and they expect you to be a robot and be on top of everything but when it comes to agent they are mis inform and it takes forever to get a clarification and issues resolved they expect you to over work tolerate disrespect but when it boils down they will leave you out to dry and do what's best for them I've had a issues we're my service agreement was terminated out the blue the email said for security concerns of my identity and location they told me if I feel it was done in error submitted some documents not clarifying to nature of what is goin on I submitted the information I got response saying arise Registration cannot assist follow instructions in email a week goes by still the same thing I reach out to upper management they say I haven't submitted the documents I have the emails and the response I was getting back another week goes by still the same thing they say documents not submitted follow instructions in email come to find the email the was sending didn't provide me to correct instructions so they emailed me the correct email resubmitted the documents two weeks has gone by nor to mention its Christmas time I got agents who couldn't service and I can't tell them why because arise not telling me anything but just sending me around in circles I don't have access to the portal for ava tech support so I have to depend on email communication one person told me send email now add my colleague name in subject to make sure they made it seem like they got email everything was good to go couple of days go by check again for them to tell me the same thing reach out to upper management still to get no help so I ended up creating another profile so I could have access to tech support when finally talk to tech support they informed me what I was previously told was incorrect and gave me instructions what to do I than got a email saying most cases of this nature result from servicing program outside of the country I never been outside of the United States than I was told everybody profile is being audit everybody is telling me something different but the issues is not solve its the 4th week now I'm being told it will be another 10 -15 days before I hear something so I'm like if that was the case everybody profile being audit why would you terminate my agreement 3weeks before Christmas we're no income can be made if that was the case why a email was sent out to inform everybody I know other IBO's who they haven't received ain't communication about profiles being audit if that was the case why did you email me terminating me saying it's for security concerns of my identity and or location and if I feel it's done in error submit these documents if everybody profile is being audit we're send me this specific email than telling me to submit documents to a email address to a department they can't assist me with the issue they expect you to sit around listen to their lies than when legal action was brought up they told me they have to end chat with me if you doin right by people legal action shouldn't matter arise is full of [censored] they do not have good business practices they only concerns is to cover their own [censored] they use agents than kick them to the curve without any clarification

This is a scam first I tried TurboTax from Intuit. Customers always had issues with the system. The person from main chat was rude and incompetent making derogatory statements of the customers and employees in front of other employees. I finished with the SOW. Then I tried Home Depot the trainer decided that I cannot have Verizon and be hardwired which is not truth. I even put Verizon on the line to explain her that the line comes from a pole directly into the house and to the router where I connected my computer. tThe thing is that she made me waste my time until the end of certification w/o telling me that my equipment was not adequate. However I have a brand new Dell laptop, new Microsoft headphones, hardwired, 560 download speed and 430 upload. speed. This is not right a real ripoff, Thanks be to God that I have a regular job as office manager/bookkeeper. This was just extra income but I will find something else in the accounting field. After all I went to graduate school and I have professional experience.

This was 2/19/2021 my account was terminated because of a chat that was misconstrued as inappropriate language which I have never used in a chat .

My account still has a block on it I am unable to apply for any opportunities.

Which I was never asked or talked to about the chat .

I would please like my account unblacklisted

I've been with Arise for almost 3 years and am for the most part very happy. One thing that is true is the extent of their caginess when asked a question or when they cancelled my master contract (long story involving a sick relative) is epic. Given the amount of people they Say work their, it's hard to believe what they seem to not be able to handle, the way they communicate, or how they seem to not understand what is going on. I think what needs to be understood about Arise is that they are primarily a company that gathers and sells data, they are not - maybe even in part- in the US and they really don't care. I used to say you need to treat Arise like your slightly confused uncle but given what happened after my brother died I'd say you have to really keep an eye on them and even though they may pay on time like a machine, you always have to be on the defensive and protect your assets. Though I agree that as a business owner you can't really expect to be paid while learning what a customer wants (aka training), the training they insist you go through which is typically about 4 weeks is so extensive that I would argue that they have a responsibility to offer some sort of compensation and am looking forward to the day that they are made to.

Do not ever deal with this horrible company, I tried to work several clients they have dropped me from classes several times that I paid for . They dropped me from the most recent because their systems didn’t work which was not my fault. They will not help whatsoever.

Wrongfully terminated