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CB Furniture Stores Ashley HomeStore Delivery and order
Ashley HomeStore

Ashley HomeStore review: Delivery and order

C
Author of the review
3:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed an order with your online store on the 13th of july,2023. It is now september 2, 2023. I have still not received

not received my order. What kind of company is this? your company has told me so many lies about this order that now whservice and deliveryen i go on vacation, i am having a sign made up for both of sides of my car that tells how bad your company is. How you keep people on hold for hours only to hang up on them. How each employee passes the buck to the next, how not one employee knows the ceo's phone number or email address so i can complain to him. Of course, communication is not a real thing in this company. All i wanted was a couch. God help anyone if it would have been a life and death situation and you had to count on ashley furniture to save you. Good thing they do not sale coffins no one would get buried. I hope this complaint gets to someone who can reassure the buyers that they know how and figure out away to straighten out this company. Belive me i am tired of hearing i am sorry this has happened to. Get it fixed.

Desired outcome: I WANT MY COUCH DILIVERED WITH IN THE NEXT 2 WEEKS. I WANT THE CEO, PRESIDENT, OR YOUR VICE PRESIDENT OF YOUR COMPANY TO RESPOND TO THIS MESSAGE IF YOUR COMPANY HAS ANY.

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More Ashley HomeStore reviews & complaints

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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View all Ashley HomeStore reviews and complaints

  1. Ashley HomeStore Contacts

  2. Ashley HomeStore phone numbers
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    Media Contact
    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 372 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

Most discussed complaints

Not honoring warranty
4
(opinions to this review)
 Return of furniture that wasn't compatible so delivery couldn't assemble it when salesman said it was
2
(opinions to this review)
 Purchased furniture - chair, love seat and sofa
1
(opinions to this review)
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