Asset Acceptance’s earns a 3.8-star rating from 30 reviews, showing that the majority of debtors are satisfied with debt resolution services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
not my account
This company sent me a letter on an account that is not mine, I have complained to the BBB and to the credit agencies and reported that someone opened an account in my name without my knowledge . Now after so many years this company is harrasing me I want them to stop now.
The complaint has been investigated and resolved to the customer’s satisfaction.
false collections
for about the last month this company has called me daily to yell and belittle me over a debt that isn't mine. i have contacted the alleged creditor who has confirmed they have no accounts nor have they ever had an account for me. i took the suggestion of asset acceptance and contacted the local law enforcement who has investigated and informed me to contact the bureau of consumer protection i have done so and am filing a formal complaint and i suggest everyone else who is having these problems please do the same. the state trooper stated they harass for a smaller amount that way more people will just pay. please file complaints and keep these people from ruining us
There is a judgement on my credit report that does not belong to me. I have tried to get this removed several times. It is hurting my credit. The judgement should be on my sons report. I am Sr. and he Jr. Theyhave to know that the Social security No. don't match the names. Neither do the DOD.
This company has made unauthorized credit checks on me in 3/2008 and 2/2009 and are on my credit report.
Received a settlement offer for a bill i do not remember having and is not on my credit report. If and i mean IF this is correct it is over 10yrs old?
Asset Acceptance is one of the worst. I was actually sued by them through one of their flunky attorneys in my area. The 'account' they were trying to collect on wasn't real. The summons was pathetic. There wasn't even enough information in it to even describe the 'debt'! The summons was enough to get a summary judgement (what they are hoping to get), but would never hold up to any cross examination. The hope is that the consumer doesn't show up. That way they get a summary judgement against you (you weren't there to say 'no, I don't own this debt', so the assumption is that the scummy debt buyer is correct.) THIS IS HOW THEY DO BUSINESS! I went to a NACA (www.naca.net) attorney. When Asset Acceptance found out I had an attorney, they dropped the case. NACA attorneys will also sue the debt collector on your behalf if you can prove they broke the law (FDCPA & FCRA). If the NACA attorney takes the case and wins, the debt buyer has to pay the fine AND your attorney fees! Suing a debt collector (hitting them in their pocket books) is the only way to stop them. Complaints do nothing. That's the sad truth...
Asset Acceptance is continuously sending me debt collection letters and when I check my credit report there is no such collection on my credit
I do have many "Unauthorized Credit Check" from the same company. They bought a charged off debit from Chase.
A do believe that many other customers have the same problem.
Let's find out how to ground these thieves.
I am dumbfounded . . . Exactly what is an "Unauthorized Credit Check"? Are you simply that uninformed?
New Scam/Unclaimed Property
I had all but forgotten about Asset Acceptance… During the time period from approximately [protected], they began claiming that I owed them $1, 500+ for a "loan" from National City Bank. The only reason I knew they were claiming this was because a "Mr. Abrahamson" called my parents house repeatedly trying to collect the money. I moved out of my parents house in 1999 when I was 17 yrs old and have never used their address or phone number for any financial transactions. Also, I've never taken out a loan in my life. The only connection I've ever even had with National City Bank (now PNC) was a checking account that I closed in 2002 and I did not have any outstanding checks or transactions and owed them nothing. My mother, who answered the phone when they called HER house looking for me, was going to just pay them (yes, I know not very smart of her to do without even checking with me first). She even got her purse and was ready to give them her credit card information, but lo and behold, they would not accept a credit card payment. They insisted that it could only be paid with an electronic debit from her bank account or with a debit card. At that point she finally got suspicious and told them she was going to have to talk to me first. She even gave them my correct address and phone number so they could contact me directly (which they never did). She then called me to ask about the situation. I told her that I knew nothing about this "loan" they were referring to. I told her that the fact that they would only take a debit or EFT was suspicious to me. It sounded like a scam to either get her bank information or to just get the money without her having the same protections you get when you pay for something with a credit card? They continued to harass her for two years (saying they were with the *** county District Attorney's office, among other things). Finally my Dad talked to them and sent a letter from his attorney ordering them to stop calling their phone.
Neither I nor my parents had heard anything from them since…until today. I got a letter in the mail from Michigan Department of Treasury Unclaimed Property Division saying that they may have some money that is owed to me. The letter directed me to the State's website where you can search for money that has been turned in to them that is owed to you. So, I went to the site (Michigan.gov address so it is a legit site) and there were three entries for me. One of which is Asset Acceptance LLC. This makes no sense—I never have given them a dime (nor has anyone on my behalf), so why would they turn money over to the State that belonged to me. None of the three companies that came up in the search results specified an amount. I am afraid to pursue getting my money now because I'm wondering if this is some new scam (I.e. turn in a small amount of money that they "owe" you and then if you claim it, either that somehow acknowledges that you had a debt with them at some point, or possibly once you try to claim it, they say it was an "error" and then try to charge you a ridiculous amount of fees+interest to pay them back). Is that just being overly paranoid? After my prior experience with Asset Acceptance and from reading these message boards, I wouldn't put anything past them.
Does anyone have any thoughts on this? (Sorry that I posted this in the comments section of a different complaint before realizing this should be a new thread.)
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Asset Acceptance Legit?
Asset Acceptance earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Asset Acceptance. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 70% of 30 negative reviews, Asset Acceptance is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
The age of Asset Acceptance's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Assetacceptance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Assetacceptance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Assetacceptance.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Asset Acceptance.
However ComplaintsBoard has detected that:
- Assetacceptance.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The assetacceptance.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Asset Acceptance. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
unwarranted charges on credit card i dont even have
This company called Asset Acceptance continues to call me almost everyday. They leave a recording. "if you are , please call us at number blah blah blah. I have yet to meet a real credit card company that leaves its number. Uually when they call they assume people are not going to call them back so they dont bother leaving a number. My point is don't assume these guys are really bill collectors. They may have the script down good but i would check these guys on google before you give them any personal information. It could be an attempt to bait you to give them your personal information then steal your identity which is no fun.
my two cents
They are digging up old paid or unpaid accounts to get money from people. Are ther any class action lawsuits avasilable against them.
Fraudulent debt settlement letter
Although they sent numerous letters offering to settle our debt payment by 50% if we made payment arrangements, or paid off an old utility debt, when I called to make payment, they insisted on receiving 100% in order to clear the debt from my records. When I called to complain, telling them what poor business practices they had, sending out settlement letters that they had no intention of honoring, the representative I was speaking to got very mouthy and proceeded to hang up on me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Trying to Ruin My Credit
Two years ago, AC reporting on my credit report a debt for PSEG, which I did not have an account. This was for an account that was already 6 years old, supposidly. I informed them that this was not my account, etc. and they informed me that I would have to file a police report.
I no longer reside in that city, and the police department would not take a complaint for something that happened 6 years ago.
For two years now, I keep telling them, I am not paying this debt, despite the fact they make repeated attempts to get money from me. The SOL drops off my account August of this year. Despite the fact that I keep telling them that this is not my account, they have been checking my credit score every 5 to 6 months. Now, I have 8 credit inquiries for the past two years, 5 of them are AC.
I keep submitting complaints to the credit bureaus and nothing has been done. After I submitted a complaint to Exquifax, AC posted a duplicate account with a different balance due. My credit score dropped 50 points.Despite the fact that I have already submitted a dispute, I know that I will not get those 50 points back immediately, and this is one month before I close on my home.
I am very upset, and can not wait until Asset finally drops off my credit report, unable to do further damage,
No contact information for origial creditor
I received a copy of my credit report & saw there was a debt listed from Asset Acceptance. When I called them so get more information regarding the debt, all they could tell me is it was a final bill that I didn't pay. They had no contact information for the original creditor & told me I needed to google them & contact them to get more information. When I told them they should have all that information if they are trying to collect on something, she got very rude and told me "To have a nice day & hung up on me. I also told her I haven't used this company since Feb 2004 & the SOL is 6 years in Minnesota.
wrongful reporting to credit bureau
I have been making payments to asset for the last 6 months totalling over $3000 always on time and they reported another negative hit to the credit bureau; That the payment was not only over due but set at the total amount due. Asset as yet to send any statements. And payments are sent the same time of month. And they didn't report the months of previous payments the the full amount wasn't paid or late. If the last payment was invalid and late then they all should be. What do I do
The complaint has been investigated and resolved to the customer’s satisfaction.
Impossible to work with
Called in regards to a letter I received that I owe $400 from 2007. I called to say I did not owe anything and spoke to a woman Helene who was absolutley HORRIBLE to speak to and seemed to interested in drinking her morning coffee.
I am completely fustrated with the lack of help and unwillingness to hear what I had to say. I do not owe this amount! This debt is not mine.
I will call later this afternoon to escalate but felt this past hour was a complete waste of time with a very rude and uncooperative person.
I don't owe anyone any $$
I keep getting phone calls from Asset Acceptance phone #[protected]. I've done my research, and they are apparently a debt collection company who are known for being shady and dishonest. Well, I don't owe any money to anybody (except for my mortgage and car loan), and I've never filed bankruptcy. So there's no reason for them to be calling me. I don't pick up when they call, and they never leave a message.
I did change my phone number back in Feb., and I received a lot of calls after that for someone named Jose (or some Mexican name like that). Apparently, the Mexican people who had my phone number before me didn't pay their bills (including their phone bill!). If they keep calling, then they're gonna get my 'obscene phone caller treatment'. You see, I bought a cheap whistle a few years back to get rid of an obscene phone caller. I simply pick up when they called and blew the whistle as hard and loud as I could into the phone. He never called back...or maybe he's now deaf in one ear and doesn't want to take the chance of going deaf in the other one! Anyway, if they keep calling, that is what I will do. I'm also going onto their web site and advise them of that, first.
The complaint has been investigated and resolved to the customer’s satisfaction.
We may be able to help if these calls are to your mobile number.
Please check out the following link.
http://www.topclassactions.com/lawsuit-settlements/requested/849-debt-collection-calls-text-messages-to-mobile-phone-class-action-lawsuit
The blowing the whistle is funny. Lol --- They are so full of it. They have been harrassing me about a Sprint phone bill from 2000. Also, they are still adding on interest. Not only are they rip offs, they are very rude!
letter of satisfaction
After managing a mild panic attack while researching Asset Acceptance LLC, I need to ask anyone who'll answer a simple question. We are purchasing a home and closing cannot be scheduled until a debt is proven satisfied (something done nearly three years ago) with the ever popular AA LLC. We have been given verbal assurance again and again the debt is satisfied, and weeks later...no fax, no letter, no help. What we have been given is an endless runaround. While I'm sure the answer will be, have a lawyer draft a letter, this could take months we don't have.
What I'd like to know is does ANYONE think this letter will ever come?
Under the Fair Credit Reporting Act, you can file a notice with the bureaus of an incorrect entry on your report. They will then contact the company in question, who then have 30 days to provide proof or give their side of the story. If they don't, then the item must be removed or they face fines. The courts do not like companies who mess with credit without cause, and the case will be pretty much open and shut - provided you have ample documentation.
Do some reading on the FCRA for more information, and find a good consumer lawyer if necessary. This house you're trying to buy is not the end of the world, but the ding on your credit report will prevent you from buying another.
Crooks
Received a notice from AA that there were giving me a huge break on a $6000 debt they say I owe from CITIBANK. I have never done business with Citi. I have a current credit report in front of me. Nothing on it relating to Citi either. But they want to settle for $1200. Do people really send these *** money? Financial companies are ripping us off legally (yet unethically). How can these companies make up false debts and actually get away with it? I'm pissed. Mostly because I know there are people out there who are getting screwed and paying these things without doing some homework.
The complaint has been investigated and resolved to the customer’s satisfaction.
A company does not "invent" debts, I can promise that fact. Citibank probably financed something you purchased years ago; treadmill, TV, etc. The account is probably not on your credit report either because you looked too soon (the account is new and the company has not had a chance to report it) or it is past the reporting life cycle (in which case it is likely way past the statute of limitations).
The most important thing is to pay attention to what an agency is telling you. Get them on the phone, especially if you are in a state that allows recording of calls without 2-party consent. Remember, you can record the call without their permission in the same states they are permitted to as long as you make them aware you are recording. The best way to do this is to repeat back to them what they say to you when they let you know the call may be recorded or monitored.
READ THE LAWS, READ THE LAWS, READ THE LAWS...every FDCPA violation a company commits is $1000 in your pocket. These companies write checks to people that complain because it usually costs them more to have an attorney appear on their behalf as well as the time lost sending staff to testify.
Suing for charged off debt
In 2003, I defaulted on a credit card with Chase Bank. Earlier this year, they charged off the debt and sold it to Asset Acceptance LLC. I ignored them, never called back, never wrote back for months. In June of this year, I received paperwork from them, stating they had field suit in civil court against me. I had done a lot of research, and stumbled upon...
Read full review of Asset Acceptance and 17 commentsAbstract of Judgement against me
About a year ago, I got a letter in the mail from a Law Firm in San Francisco called Peck & Ray, and inside stapled to the envelope was what appeared to be an official document from the court with a box checked default judgement.
I was the defendant and Asset Acceptance was the plaintiff.
First of all, I never received notice to appear in court, and it appeared the case was filed sometime in last year.
I wrote the lawyer, trying to validate the debt, but received a letter back saying that they had wrote a letter to me in September 2007 and my time to request to validate the debt had since expired. However, I could call her (the person's name was Carolyn Kennedy) and ask questions or make arrangements to pay the debt.
I wrote her back requesting documentation of this supposed contact that I'd already received. I never heard anything from them again until now.
Now I get a letter from the County of San Diego stating that an Abstract Judgement has been reached and a lien has been placed against me.
.
I thought I had the right to face my accusers...not be all of a sudden told that I have this pending judgement against me. As a matter of fact, I have never received anything from Asset Acceptance either, (well...during the summer of 2007 I did get quite a few 'robocall 'messages on my answering machine that were severely truncated and only gave me a portion of the telephone number, but didn't specify who was calling).
The thing is also, that this default judgement was filed in my city. So a summons should've been no problem to deliver to me.
The judgement was for the amount of $3157.83 and this lawsuit was supposedly filed sometime in 2007.
Since I was never given the opportunity to have the debt validated, I should be given this opportunity. I also have filed a complaint with Attys General in CA and MI.
The abstract of Judgement was represented by
Thomas M Ray
Peck & Ray
1841 Market St
San Francisco, CA 94103
The complaint has been investigated and resolved to the customer’s satisfaction.
Most of these companies are scam artist and have been to court and have a judgment. We would not speak with the debt collector at all, the judge informed me he did not have to read my information on the debt company. I have checked since 08, nothing is at the court house. They buy these debts for pennies on the dollar and resell them over and over again. I had a company steal my I.D. and called the mortgage company to find out what we owed. Turn the compaines into Atty. Gen, in two states, federal gov't. I have again been summoned by another one, this company called our children out of state and threatened to send them to jail, etc. We must learn to fight these people and put them out of business. AS YOU SAY THEY MUST BE STOPPED.
I would like to get with other victims of Asset Acceptance Asset and sue them!
Here is my story: it is 2010 and Asset Acceptance LLC has just stolen $5000 from my bank account. They claim it is from an old $900. visa from 1995. They severed someone with my last name in an other state. That person discarded the summons and Asset Acceptance automatically got a default judgment against me. They then used a Domestic Interstate Transference to transfer the judgment to the state of my residence and take the money plus 15years worth of interest from my account. They are cowards and crooks and they purposely sneak cases through courts without giving you the chance to fight it. Asset Acceptance knows that the only way to win is by default. You often need a lawyer to fight them which is so costly that most people just "give in to them".
I have learned that they constantly troll these blogs because they DO NOT want us to know about each other and they especially do not want us talking to one another. If you see any comments that support their tactics I can guarantee you it is just one of there "employee ### plants"
Organizing together is the key (just "Google" their name and you can see that they MUST be stopped)
I have no legal expertise I am just a another victim who is determined to stop them...I have created an email address just for this fight so feel free to write me at standup2scum@aol.com
Victims and Lawyers interested in representing a Class Action case against Asset Acceptance are always welcome to email me.
Sincerely Victim X.
Terrible experience
Last week I opened a piece of mail from Asset Acceptance LLC, regarding a debt that they say I owed from 1999. I was shocked to say the least, especially after they said that it was for over $1700. I called Asset Acceptance immediately because the form letter said if you didn't then it was automatically accepting the debt and they would pursue it.
So I called and asked who this company was and what the debt was for. The young lady that answered then asked me my name and, if my SSN was (*****). I answered in the affirmative. She asked me if I lived in Grand Rapids in 1999 and I answered in the affirmative. But I had never even heard of this company that they said I owe. The lady on the other end said she'd send me out a form that I could file a fraudulent claim with then.
Ruth mentioned that she had checked her credit reports and that the claim had never shown up on them. I did the same thing myself and have never seen it on any of my credit reports ever, and I monitor mine regularly. When I read the report from Ruth in Alachua Florida, I was in shock, to say the least! Here's another poor soul that this company, Asset Acceptance, is trying to dupe out of money.
After looking into it myself online and doing some investigation, I have found that they were a long distance carrier, which have now merged with AT&T. But at that time, they were not affiliated. I also have discovered that in the state of Michigan, the time limit for collecting such debates is 6 years, which is now over that limit.
I am now in the process of sending everything I can find on them over to my lawyer to deal with it as well as to let as many people out there know what Asset Acceptance is doing with 'Old Debt', fictions or real. I suggest that everyone else do the same.
In the economic atmosphere that we live in today, when we find companies that claim money is owed...they better provide the proof.
Well, Ruth, and any others out there that have had this situation with Asset Acceptance or any others like them, my suggestion to you to to gather all the information you can on them and turn them over to your lawyers or at least the better business bureaus in your state and let them know what they are doing.
The complaint has been investigated and resolved to the customer’s satisfaction.
I've had a 'past due amount' of $157 and paid $30 of it. It was a phone bill from 6 years ago. They've recently contacted me ON A DAILY BASIS about this 'problem' and continue to leave messages on my cell. It's not on my credit report, and SBC has told me that it has been closed.
rude calls daily and when asked to speak to supervisor I am never given one and they conctnatly talk and yell over me when trying to speak to get some nfo.
I ha ve been divorced from my ex-husband for 13 years. They keep calling my home phone number looking for him. We had never had this same home phone together when we were married. I even gave them his phone number - they will not stop calling me.
ASSETACCEPTANCE CONTINUES TO CALL NON STOP REGARDING 20+YEAR DEBT...AS A TEXAS RESIDENT I HAVE NO FUNDS TO PAY THEIR NON ENFORCEABLE CALLS NOR WILL I HAVE ANY FUNDS AS THEIR CALLS ARE NON ENFORCEABLE...TIME HAS EXPIRED...ASSETACCEPTANCE CONTINUES TO BOTHER WITH NON STOP CALLING...
I would like to get with other victims of Asset Acceptance Asset and sue them!
Here is my story: it is 2010 and Asset Acceptance LLC has just stolen $5000 from my bank account. They claim it is from an old $900. visa from 1995. They severed someone with my last name in an other state. That person discarded the summons and Asset Acceptance automatically got a default judgment against me. They then used a Domestic Interstate Transference to transfer the judgment to the state of my residence and take the money plus 15years worth of interest from my account. They are cowards and crooks and they purposely sneak cases through courts without giving you the chance to fight it. Asset Acceptance knows that the only way to win is by default. You often need a lawyer to fight them which is so costly that most people just "give in to them".
I have learned that they constantly troll these blogs because they DO NOT want us to know about each other and they especially do not want us talking to one another. If you see any comments that support their tactics I can guarantee you it is just one of there "employee ### plants"
Organizing together is the key (just "Google" their name and you can see that they MUST be stopped)
I have no legal expertise I am just a another victim who is determined to stop them...I have created an email address just for this fight so feel free to write me at standup2scum@aol.com
Victims and Lawyers interested in representing a Class Action case against Asset Acceptance are always welcome to email me.
Sincerely Victim X.
Invalid debt
In 2017 I was a college student & had a telephone landline that was for local calls only. I had a cell phone for all other calls. A friend of my former roommate visited often when I was not there. This friend made several long distance calls on my landline to the tune of $285. When I got the bill I notified the local phone company to complain as I did not recognize any of the calls & the phone that had been used was in my bedroom and not available to anyone else but me.(or so I thought) The telephone company (AT&T) advised me that they would reverse the charges if I would agree to press charges against the person. I told them I would consider that action, but ordered the service disconnected. I confronted the person who made the calls & attempted to collect from her to no avail; so I contacted the phone co. 3 days later and agreed to press charges to get the calls removed. The rep deducted the long distance amounts & advised me of the amount I owed for the local service and I paid the bill. Three years later, I started getting letters from Asset Acceptance advising that I owed $285 from the original creditor AT&T. I have been disputing these charges on my credit report, but they keep showing up. Any suggestions what I should do? Should I attempt to contact the original creditor to find out why they sold this uncollectible when they had already agreed to remove & reverse the unauthorized charges from my bill ? Apparently AT&T did not do what they said they were going to do and ended up selling this acct to Asset as a 3rd party collection. Note: I never received any correspondence from AT&T advising that an addl amount was owed.
Help, anyone! I am trying to buy a house & I need to clear this up, but I don't feel I should have to pay this bill since I was assured I was not liable.
The complaint has been investigated and resolved to the customer’s satisfaction.
I happened upon Asset Acceptance because something showed up on my credit report last month. They had no reference phone number so I had to track them down through the initial debtor, Bally's Fitness because that's all that was referenced on the report. This debt was incurred over 6 years ago. Asset Acceptance apparently bought the debt in 2017 and has supposedly attempted to contact me about the matter many times since then. Yet the address they have on file is one from BEFORE I ever incurred the debt. How is that possible? In the time since they purchased the account, I have moved only within the county and have been up to date on my DMV the entire time. I have successfully applied for credit at my current address and yet they still couldn't find me. So of course, as soon as I discover the negative credit reporting, I contact them and resolve the issue immediately. Now I am going to go and see if I can get them to remove the negative reporting since it was due to their own incompetence that they were never able to collect. Think I have even half a chance?
I too am having problems. A debt that is 9 years old is still listed on my Equifax and when I disputed it, these maggots told Equifax it was still an open account. When I checked my bureau they are showing payments being made every month but $1200 behind. So, guess the next route is the attorney generals office.
In 1996 I was in college and had a credit card debt that I was late on. Eventually the creditor called and negotiated that if I paid 75% that they would call it paid in full so I did.
Now, 14 yrs later, Asset Acceptance is calling me to try to collect the difference plus fees. I have never seen any derogatory comments on my credit report and I do not think that this claim is legitimate.
I believe that these are scare tactics used by Asset Acceptance to make money. They know that everyone is scared of a bad credit score and they know that they can intimidate people. The only legitimate document that I have available to me to validate these requests are my credit reports (all three of them). If the debt is not recorded there then I'm not going to recognize it.
So what recourse does the average person have to contest this harrassement by Asset Acceptance and expose them for the fraud that they are?
@ Gina. she didn't incur a debt. she canceled a gym membership. Now what bally's doesn't tell you is that you are not really paying a monthly fee. they call it membership fianance. so you have to pay about $1500 but it is divided into montly payments that come to about $50 a month. now when you call to cancel before you've paid up to the $1500 they don't argue. because what's better than you owing them money and not having a membership? you still have to pay $1500- $50(months you've paid already). whatever that balance is. you owe them. So basically, it's stupid getting a bally's memebership. but it doesn't make you a deadbeat.
So you incurred a debt, it took them a while to find you and that in and of itself you feel that you should not be liable for your debt? I agree that if they are unethical in their collection methods you should pursue legal remedy; however, a request to pay your debt from a debt collector, whether bought or not, is not nearly enough to substainate any claim. As far as other comments regarding contacting your states AG, that does not discharge the debt. They will conduct a formal investigation as to your claims, if they are claims that unethical or illegal activity was used to attempt to collect. Debt Collectors are bound by the FDCPA. I would suggest that you look into that statute before you alledge anything.
What these ###s do is buy bad debt. Then once they have the information, they illegally re-season the account. I'm not sure how it's done but I know it is illegal. then they file a lawsuit gainst you to recover the money. Most people cannot afford an attorney and they know this. So by not showing up in court, they are awarded the judgement even though the original filing was done illegally. I am fighting one against them now. Your best bet is to contact your state attorney generals office and file a complaint. You can also sue them. In my state you can sue for the original amount of the debt, plus court costs, and up to $1000 for damages.
How Can I Get Them To Stop Calling?
To the people who work for Asset Acceptance, or anyone who might know the answer to my question...
What do I have to do to get AACC to stop calling me and trying to collect on a debt for someone who doesn't live here, never has, and most definately never will?
I have been receiving calls for someone named Scott Roblenski (I don't know the exact spelling of the last name) for the past two years. I have no idea who he is, or how to contact him, yet AACC keeps calling my phone number on a debt he owes. I have had my phone number for almost four years now, and yea, changing my phone number would solve the problem, but why should I pay to change my number when all this company has to do is remove my number from whatever file they have on this guy? Maybe he had my number before me, or maybe he gave whoever he owes money to a random number to avoid being called. Whatever the reason, the calls I am receiving for him are getting annoying, mostly because I work overnight and I am usually trying to sleep during the hours AACC makes their calls. Unfortunately, because of my on-call status through my job, turning off the ringer on my phone or leaving my phone in another room is not an option.
I have called just about every number listed on AACC's website to try to get these calls to stop, and I have emailed them several times. Every person I have talked to so far has been really nice, so I have no complaints on how I was treated, and I usually get a response back on my emails within a day or two, but it seems no matter how many calls I make, emails I send out, or people I talk to, I just can't get through to them that calling my number will not help them talk to the person they wish to speak to any faster.
Any help or advice would be greatly appreciated.
The complaint has been investigated and resolved to the customer’s satisfaction.
» Old debts. If you get a notice of a debt collection from a company like Asset Acceptance LLC, immediately check the laws in your state and determine if the statute of limitations has run out on your debt. Don’t pay a penny before you do this! Paying on an expired debt can restart the statute of limitations and make you responsible for the debt again. If Asset Acceptance LLC has reported an expired debt on your credit history, they are legally obligated to remove it.
» “Missing” mail. To combat this, be sure to send all correspondence via certified or registered mail, which requires Asset Acceptance LLC to sign for your letters and creates proof of receipt. This is especially important if you are sending any time-sensitive material.
» Non-existent accounts. Send a debt validation letter to Asset Acceptance LLC, and make them PROVE that you owe the debt in question. Remember, the burden of proof is on them. You don’t have to prove that you don’t owe; they have to prove that you do.
» Fraud accounts. File an Affidavit of Fraud with the original creditor. They will then send you paperwork confirming that the account was opened by a thief, and you can use that paperwork to get Asset Acceptance LLC off your back.
» Unauthorized withdrawals. Prevent the possibility of unauthorized withdrawals by never giving your bank account information to an Asset Acceptance LLC representative. If you do have this problem, contact your bank immediately, close the account in question, and open a new one.
Plan B: Buy an air horn from any place that sells fishing equipment. The next time they call, get a live person on the line. Tell them to quit calling you. They will not agree. While you are "softly" disputing their disagreement, put the air horn to the phone's mouthpiece and push the button.
I used to work there, my best suggestion is to tell them it is a wrong number, don't tell them you used to know this person. We have to skiptrace the persons name and sadly to do that its the info based off their credit report, so if they have avoided checking their credit or have no applied to anything in awhile all we get is the most recent info. Sadly it sounds like you're number is the most recent, but if you say its a wrong number we keep your number on file to show its a wrong number but we will turn your area code to all 0's so the dialer wont call you again. I apologize because I know its annoying, its really annoying to have to keep calling the wrong person for us too.
Being nice to a collection agency does not work.
A couple of things you can do. First, fill out a FCC Form 1088 each and every time you get an abandoned or telemarketing call or spam fax. Believe me, sooner or later the FCC actually does act.
In this case here is the info for Asset Acceptance:
For General inquiries, account questions, comments and customer service issues, e-mail customerservice@assetacceptance.com or call [protected] and ask to speak with an account representative who will be happy to assist you.
Corporate Headquarters:
Asset Acceptance Capital Corp.
P.O. Box 2036
Warren, MI [protected]
Customer Service
[protected]
Corporate Phone:
[protected]
Investor Relations:
[protected], option 5
Public Relations:
[protected]
Lambert, Edwards and Associates, Inc.
Human Resources and Corporate Relations:
[protected], option 2
Maybe try calling their Public Relation people or Investor Relations and complain. If they get bothered enough they may have your phone number removed. In addition to the [protected] they have also called from [protected]. I have reported both numbers on the FCC Form 1088.
By the way, I am getting the calls myself and have asked on several occasions to remove my number, they have the name right but wrong person. If they are collecting a debt you tell them not to call, to send mail. These people at AACC say they only work by phone so technically they would have to stop contacting you.
Scam and cheating
Please help!! My wages are being garnished but they are saying that they have contacted me but I can't remember. I tried making payment arrangements but was told only if I paid $745 but with what they are taking out of my check there is no way I can make that payment I asked if there was any other way they said call my payroll department to ask for an...
Read full review of Asset Acceptance and 8 commentsFraud and scam
In 2006, when my husband and I where purchasing our home, I discovered that this company (brood of vipers) had a judgment against me. The judgment was for a then 4 year old credit card debt. The statue of limitations in my state is 3 years. They had 'served' me at an old address. I never knew about the case until after three months after is was awarded...
Read full review of Asset Acceptance and 6 commentsUnauthorized billing
I am a single unemployed mother. I received notice from my bank that a company, Asset Acceptance, LLC that $75.64 had been garnished out of my puny checking account. ? I have no idea who this company is, nor do I know how they were able to garnish funds out of my account without any notice, a hearing, or anything? I went to the courthouse yesterday and apparently it's a company that my ex-husband filed bankruptcy on back on '05 when we divorced. I do not owe them a penny and do not understand how this has happened. Needless to say, it's left me with no money for food or gas as I cannot afford to dole out $75 of my account for money I do not even owe.
The complaint has been investigated and resolved to the customer’s satisfaction.
In 2007 I was Issued a credit card from Providian with a credit allowance of under $500.00. Because of changes in my job and added medical expenses I was unable to make regular payments.
My account balance increased greatly due to added interest and my account was sold to Asset Acceptance LLC. I was contacted by Asset Acceptance by letter and by phone and I was offered a settlement. I was told that i could either pay the whole amount owed, which far exceeded the original amount, or agree to make regular monthly payments for 6 months. I agreed to pay $100.00 a month for 6 months.
After 6 months I was offered another settlement which also exceeded the original amount and I was told that if i could not make that payment I must make the $100.00 a month payments for another 6 months and another settlement would be offered to me at that time.
I have paid over $1000.00 on this account; $900.00 in the last 9 months. This is far more then I ever charged even with added interest.
Asset Acceptance is ripping me off.
im in6, 857.00 in debt i have no idea for what they only gave me asst acceptance llc and iwat to handle this but im not paying for something that i didnt do so what company ?
im trying to find out what i owe you for
I would like to get with other victims of Asset Acceptance Asset and sue them!
Here is my story: it is 2010 and Asset Acceptance LLC has just stolen $5000 from my bank account. They claim it is from an old $900. visa from 1995. They severed someone with my last name in an other state. That person discarded the summons and Asset Acceptance automatically got a default judgment against me. They then used a Domestic Interstate Transference to transfer the judgment to the state of my residence and take the money plus 15years worth of interest from my account. They are cowards and crooks and they purposely sneak cases through courts without giving you the chance to fight it. Asset Acceptance knows that the only way to win is by default. You often need a lawyer to fight them which is so costly that most people just "give in to them".
I have learned that they constantly troll these blogs because they DO NOT want us to know about each other and they especially do not want us talking to one another. If you see any comments that support their tactics I can guarantee you it is just one of there "employee ### plants"
Organizing together is the key (just "Google" their name and you can see that they MUST be stopped)
I have no legal expertise I am just a another victim who is determined to stop them...I have created an email address just for this fight so feel free to write me at standup2scum@aol.com
Victims and Lawyers interested in representing a Class Action case against Asset Acceptance are always welcome to email me.
Sincerely Victim X.
Asset Acceptance Reviews 0
If you represent Asset Acceptance, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Asset Acceptance complaint handling
-
Asset Acceptance Contacts
-
Asset Acceptance phone numbers+1 (800) 545-9931+1 (800) 545-9931Click up if you have successfully reached Asset Acceptance by calling +1 (800) 545-9931 phone number 0 0 users reported that they have successfully reached Asset Acceptance by calling +1 (800) 545-9931 phone number Click down if you have unsuccessfully reached Asset Acceptance by calling +1 (800) 545-9931 phone number 0 0 users reported that they have UNsuccessfully reached Asset Acceptance by calling +1 (800) 545-9931 phone numberCustomer Service+1 (800) 505-5166+1 (800) 505-5166Click up if you have successfully reached Asset Acceptance by calling +1 (800) 505-5166 phone number 0 0 users reported that they have successfully reached Asset Acceptance by calling +1 (800) 505-5166 phone number Click down if you have unsuccessfully reached Asset Acceptance by calling +1 (800) 505-5166 phone number 0 0 users reported that they have UNsuccessfully reached Asset Acceptance by calling +1 (800) 505-5166 phone numberHead Office
-
Asset Acceptance emailscustomerservice@assetacceptance.com100%Confidence score: 100%Support
-
Asset Acceptance addressP.O. Box 2036, Warren, Michigan, 48090, United States
-
Asset Acceptance social media
-
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Asset Acceptance contacts
Recent comments about Asset Acceptance company
not my account
Pacific Walk Townhomes
1 review
Primeritus Financial Services
2 reviews
LSW Collector
16 reviews
AscensionPoint Recovery Services
13 reviews
Northern Resolution Services
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Unfortunately, the BBB can do nothing about your situation. Asset Acceptance is a low life, bottom feeding, debt buyer. They have no documentation to backup anything they claim. All they have is s name, last known address, amount owed, and last payment date. They might even have the last 4 digits of the person's SS#. That's it! If they can't find the actual person they are looking for, they will look for someone with the same last name, around the last known address of the person they are looking for. They will then start harassing THAT person for the 'debt', in hopes that the person will pay the 'debt' to make them go away! As crazy as this sounds, it happens all the time. You stated that you've been dealing with them for years. It's obvious, then, they haven't sued you for the 'debt'. The reason they haven't is because they KNOW they don't have the documentation to back up their claim in court. If you haven't sent them a validation request, do so. Ask for two pieces of information. 1) Proof that the 'debt' is authentic, and 2) Proof that Asset Acceptance has the legal standing to demand a penny from you. Also demand that they stop calling you at any time and at any number. (If you put it in writing, they musty stop, by law). Do not sign the letter, simply type your name at the bottom. Send the letter certified with return receipt requested. Once you've received the return receipt, proving they received the letter, wait 30 days for a response. After the 30 days, go online to www.naca.net (Nation Association of Consumer Advocates). On the site, you can find consumer attorneys in your area who specialize in bottom feeders like this. Most have a free consultation. If they take your case and sue the collector and wins, the debt collector has to pay your atty fees! If there are violations of the law (On the surface, there seems to be many in your case), the collector will have to pay you for violating them. I hoe this helps!