AutoZone
Reviews and Complaints

It is 12:30 a.m. my truck is broke down at a gas station down the street from a 24-hour AutoZone. This is not the first time I've had a problem with AutoZone or any of its stores but this one I have always had problems at the store. My husband called the AutoZone store up here on Garland Road at 12 a.m. and nobody answer. He proceeded to go ahead and go up to this 24-hour store when he arrived the employees were not in the store they were all outside smoking a cigarette because they said the system is down. It's almost 1 a.m. and your employees are outside smoking a cigarette instead of doing what they're supposed to do is look busy or stay inside the store just in case somebody walks in. Again 24 hours means 24 hours you're open 24 hours not closed from 12 to 1 and I'm tired of having to deal with her unprofessional and your employees who like to sleep with the management. I am now sitting here alone at all hours of the morning when my husband is up there. AutoZone with whoever knows what and if he's even telling the truth but I know that they didn't answer the phone and I want something done about it I'm tired of this I'm tired of the b******* anything like that I'm going to my attorney Monday morning with a lawsuit.

Im making a complaint about the commercial manager in store located on 4008 Boston rd bronx ny 10466, after an argument about the bill, at my mechanic shop located at 4028 Boston rd bronx ny 10475 .
The manager started cursing me out in front of my customers and workers .
This happened after i discovered that i have been paying a lot extra money on brakes and rotors . I was not getting the package discount .. even though the managers there used to tell me that you are getting the discount . However i need a regional manager to contact me asap [protected]
Im going to open the files and try to get all the discount that, that i was blinded on, also I'm requesting a transfer for the manager that disrespected me, . My company name is bruces car care center ; i currently spend over $2000 in parts from parts company other than autozone because i never got the treatment t wish from autozone at that location which is right next door to my shop .
Thank you

please note me my familys &etc, been shopping at auto for 25 plus, some one at the store made a mistake by puting such info in computer of took it out on bout say two years ago my wife and i brought an item a water pump kit for a total $119, 00 plus taxs.for some reason they found the warrant info two week ago but now they can not find such warranty info of phone numbers now, and the only phone numbers we, ll use are [protected], [protected], [protected] or [protected] them is the only number we, ll have use unless some one at the store took it out . please look into this matters for me, and i will thank you, ll very very much.you can contact me at [protected] or [protected].thanks a lot.

Im furious about the fact that when I made a purchase at this place I found that the part Inhad purchased was no what was wrong with my car so i attempted to return the part for a full refund. When doing so the amount should have been refunded inatantly back to my card but instead i have been told by my card company i am required to wait 3-5 business dayd which makes absolutely no sense considering i paid in the store and not online...i should have recieved my money back that same moment in returned the product not 3-5 BUSINESS DAYS LATER. I WOULD LIKE IT IF YOUNGUYS CAN CHANGE THAT AND ISSUE MY MONEY BACK LIKE YESTERDAY!

U have a service driver that works at. 3750 State St, South Salt Lake, UT 84115 her name is. Autumn shaw while she is at work and driving ur company's vechicals she makes videos while driving and post them on line this concerns me because she is putting the public at harm's way because if she is doin this she is not paying attention to the road and her surroundings and could seriously harm some one or even kill them I don't know if any thing will be done about this but it has to be brought to some Ines attention she is doin this

Hello I was at the AutoZone at 3715 western ave Chicago il 60618 around 5 yesterday and there were only 2 employees there. There was a black female sitting around doing absolutely nothing besides listening to inappropriate "trap" music with tons of profanity and disgusting lyrics. Not only that she was blasting this music for the entire store to hear. I asked her to turn it down which she did but had a [censored]ty attitude about it. This was a disturbing experience and I may not do business with you after this . My email is [protected]@gmail.com or u can call or text at [protected]

I visited the Auto Zone in South Elgin, IL - 209 Randall Rd. on 5/4/19. Ordered parts and was told they would be ready by 3:00pm. Then was told 7:00pm. Allegedly, truck was not coming because it was the "end of work day" for driver. Now, was told by 11:00 am 5/5/19 parts would be at store. Called and called. NO PARTS! At 1:40pm on 5/5/19 was told there was a big mix up and now we have to wait until 5:00pm for parts. THIS IS UNACCEPTABLE! I refuse to let this go unnoticed! I plan to write a letter to the Better Business Bureau and post my experience and ALL platforms of social media!

Through the months of January 2016 to May 2016, two store mangers where having sexual relationships inside the store I would go often to the autozone on Clayton road concord ca. Often the store closed early. I went to the store at a decent time the next day to only find that the young lady is going into the bathroom with a male both grey shirts. Leaving people in the front with long lines I believe the manager name is tidal harris she stated.

I went to AutoZone in Ontario Oregon to get u joints for my Ford truck a rude lady named Samantha who I'd had issues with in the past that never gives me the right parts gives me the u-joints I get home to find out the u-joints on my truck can't be replaced you have to replace the driveline so I call the store back and I get Samantha and she's rude on the phone tells me they don't sell the total available or the other u-joints to replace these ones so I hang up I call back I get some guy that answered the phone rude didn't even get his name tells me they don't sell drivelines and I said well I'm looking at them right now on your website and he hung up on me. and everytime I get points built up to where I should get my $20 free my account gets wiped out I spend enough in the last month to get free bonus plus should have a couple more credits and conveniently I only have 2 credits from what I bought last week in this week.