Bangalore Metropolitan Transport Corporation [BMTC]
Reviews and Complaints

KA-57 F-5186. I was waiting in bus stop on 26 October 2023 at 11:26am the bus driver and conductor dint stop in front of the bus stop but stopped a bit far from the stop and when I got into the bus the driver and conductor are shouting to show hand to stop the bus. What is the need of bus stops if every commuter has to show hand to stop the bus. Driver and conductor are abusing me with bad words that i dint show hand to stop the bus.

4/Oct/23 time 8.30 pm

I borded BMTC Volvo bus at bellandur. Took ticket till Hebbal. Bus was pretty full with local passengers.

Suddenly bus was stopped on flyover near Banaswadi stating that there is a break down. Passengers were asked to deboard the bus and look for other buses in the middle of flyover . After waiting for 20 mins I decided to walk down to bus stop and take an auto or cab. While other passengers left in random buses. Just below the flyover I was waiting for my cab to arrive. I was shocked to notice that the bus was absolutely fine and moving forward. Conductor and driver left in sane bus switching off all lights and bus numbers . This is not at all fair .. people have lot of dependency who had to travel to out stations etc. bus # KA -01- FA- 2266

I am working in hospital sector. I came from. Duty night 9 clock. And my home is gayatrinagar main 1 . Daily I'm gng 13 cross malleshwaram. Daily I'm waiting more than 1 hour. In yashwanthpur bust stop 90 road. Behind Yashwanthpur police station. No bus service after 9.30 to 10.30 . If in my place any ladies girls is there. It's reducules plz clear this problem

Dear sir MF-7 bus driver not coming to kanakagiri bus stop soo many times and not coming in time to the bus stop even today 7-5-2024 the bus yet to come kanakagiri bus stop and should leave from here at 1.55pm but he not came to kanakagiri bus stop when I seen tracking of bus he came from metro station to Jayanthi nagar and he went back to baiyappanahalli metro station this happening every often and in holidays, this is the only bus from here which is going but if they do like this how can we travel, kindly do the need full.

80% buses not working from last 1 week in shanubhoganahalli and bilavaradalli route.

Only 1 bus in morning and 1 bus in evening after 7:30pm.peoples are really struggling due improper bus operation.

Bus number: 365E, 366C, 365D, 365M and 215Z.

I am Abhijna Nayak of Its year BE from BMSCE Basavanagudi Bangalore
Paid annual bus pass amount of Rs. 1880/- through on line payment.
No bus pass issued by bmtc or refunded the amount .

I visited bmtc accounts section but they just not ready to redress my complaint and started red tapisam all the way

Please look into and help me to get my money back

i have a concern regarding the driver which i was faced yesterday(03.04.16), i was coming from silkboard to electronic city, the bus registered no. KA-57F 1037 and KA57F 975 at evening 9PM, These two bus were driving by young drivers and they were driving like HELL.

Both they were playing with human life, they were in hurry to home it seems and driving was like chasing and racing scenes in FAST AND FURIOUS MOVIE.

Please it was rash driving you should take some action against the such a reckless irresponsible drivers, they were stopping the buses in middle of the road also, even though the passengers were in bus stop, even PRIVATE BUS SERVICES are stopping the vehicles very near to the BUS STOP.

They have passed by overtaking me, i was totally lost my balance of my bike because the winds were created by the buses speed, even other BMTC buses also passed by, but they were maintaining some public safety standards but these two were very HORRIBLE.

My sincere suggestion is MONITOR the bus speed and how they are driving in practical, educate regarding the public safety standards.

Thanks & regards
Sreenivas.

1. There is lot of crowd in buses in mornings en route from Peenya to Malleswaram because 3/4th of the bus is filled with college students' crowd.
There should be separate bus provided for college students- Govt. Girl's college in Malleswaram 13th cross.
In Mumbai, bmtc has arranged for separate buses for some schools to drop students on people's request as they charge lesser than school bus.

2. There are no proper bus-stands in many areas, esp. RMC yard...people have to stand on road on dust in between the moving vehicles coming in and out of Shell petrol pump there.

3. Every bus should have sign-board written in English/Hindi which is the National language.

4. Rash driving by some drivers to be taken care.

Hi,

My name is Ashok N.

I used to travel daily from Jayanagar 4th block to Vasantha nagar using BMTC Bus (Route: MBS-14 :: Registration no : KA 01 - F 8873 timing morning : 8:45 AM near jayanagar)

The driver is so rude to passengers, skips stops and drops passengers near by places like bus signal or road junction traffic etc.

And always he is not following the route, actual bus route is to go through the Vasantha nagar bus stop, but he used to go through millers tank bund road after cunningham road and drop off me near cantonment station. And if asked he scolds in kannada and always abuses passengers who ask him why he is driving the bus so rashly.

He is over speeding on the road. Some time he does not go to cunningham road also, he takes right from shivaji nagar and go through russel market area and so i have to get down at shivaji nagar to catch another bus to Vasanthanagar, There are around 10 passenger who daily travel this route get down at shivaji nagar because of this driver.

Please look in to this problem. Because of him, atleast 5-10 people are having a bad day starting to work, he is abusing passenger and literally that is a bad way to go to work.

Thank you.

I am a regular commuter of BMTC Bangalore and I commute daily to & fro for my office, and fed up seeing the day robbery done by these BMTC conductors. It creates so much of anger in me but stand helpless on how to prevent this. I had complained so many times in 'mybmtc.com' but all in vain, no use.

Here is the some the tricks followed by the conductors to loot money

For short distances they simply get money without issuing ticket. For example, for 2 stops, if the ticket cost Rs 8, he will get Rs 5 without issuing ticket. This occurrence is too heavy.
For almost for all of the tickets where the conductor needs to give change, for example 16 Rs ticket, he will get 20 Rs and the change of Rs 4 he will write at the back of the ticket, and getting back this change is something a herculean task when getting down. So many people miss this because of crowd or just like that
Even if those tickets people get the change from him, conductor gives back the change but not the ticket and he recirculates the ticket. This occurrence also so huge.
The case is worst with other states people especially north Indians labors, he simply gets the whole money without issuing ticket, because of language problem, they simply leave that money.
On Sundays, this is worst hit, the frequency of doing this more and I myself heard conductors boldly telling, "no one will come today, ticket not required"
All these robbery will amount to at-least 30% to an extent of may be 60% also of the total collections

Result

The result of this is the common people who sincerely takes ticket or regular buss pass holders like us are the worst hit. The BMTC understands they run into loss and hike the fares and it ultimately affects common regular pass holders like me.
Two days before also BMTC has hiked the fare and this brings lot of anger in me because first this has to be stopped by the conductors.
After this hike seeing again these acts by the conductors during the bus travel really brings so much of anger and hence this mail
Action

writing this mail out of frustration. people should understand the consequences of such acts. This is the shame of Bangalore and we should eradicate this social even from this city
The BMTC Official who has the authority of terminating the employment of these crew should directly witness whats going on and take actions. That alone will result or eradicate this social evil.

Dear Sir,
I am Bijoy Samuel. This is to inform you that on 28/2/13, Thursday around 6:35-6:40pm, my wife got into a Bus from Devasandra. The Bus was coming from Majestic, Bus no was 276 and Reg no was KA 01 FA 2224 going towards Vidyaranyapura. The bus was little rush and she could not get into the bus completely and almost standing near to the steps with great difficulty. The bus driver was scolding everyone to go inside and shouting in very vulgar language. There were not a single space to go inside and still he was forcing everyone to go inside. Suddenly he BEATEN my wife with his hand on her back. Suddenly she got shocked and started crying. Still the Bus Driver was scolding in local language. None of the passenger was not ready to utter a word against to the Driver after seeing his behavior. Since she does not understand the Local language, she could not reply back anything. Still she is in that shock. So please take an action on the Bus Driver and do the needful. Just think is this the way to behave to a woman being a Bus Driver? Hope you understand the situation and will take necessary action against the Bus Driver.
Looking forward to hear from you
Thanks & Regards
Bijoy

hi, that before also i complaint so many times about the in public transport bmtc bangalore how to allow the radios in volvo for noise pollution because all the drivers start the radios in high sound if anybody is requesting to off the radio or decrease the volume so drivers misbehave with them first thing i can not understand how to allow the government to bmtc put the radios in public transport if radios is there so obesily all drivers misusing that so i am requesting to remove all radios from volvo city bus mostly 500c and 500series and all volvo buses because this is totaly broken the rule from bmtc as per the rules no noise pollution in public places bus is also public transport means public palace and public vehcle so how to dare one driver ruled in public so please take the action to immediate effect otherwise i file against case to bmtc for noise pollution as per Environment (Protection) Act, 1986 (29 of 1986) so i hope remove the all radios to immediate effect.

Dear Sir/Madam,

I am a commuter who travel by BMTC volvo daily to electronic city. Within electronic city there are few points where all the busses stop and when we get into bus we will be thinking of that particular stop where we get down daily but there is a lady conductor in volvo 356C (KA-01 FA 1530) who gives stops as per her own rules. Daily we will be running for office and in such conditons if she doesnot stop at regular stop it will be very tough for us. It is not that she is following rules, she gives stop near PES college where there is no stop but once she enters electronic city,
she has her own rules. We have to get down where she stops and run to office. This bus reaches EC around 8:15AM. I canceled my company bus pass as the convience of VOLVO is very nice but such conductors are pain early morning.I request you to please make sure she is kind to people atleast early morning.

Today I use to travel from MES Road to Marathahalli while using BMTC Bus No. KA01 F8973 at 7.30 to 8.40 time, the conductor & driver of the bus is very rood, few points;
1) Using singular to the passengers
2) While stopping at the Bus sand they are not giving minimum to to alight.
3) Rough attitude with passengers while giving tickets
4) At the last stop they have forcibly stop the bus before bus stop (Maratha halli)

Please take an action.

Rgd
Kvk Prasad

I am travelling by BMTC volvo bus 500D (Bus no KA -01 F9094)from Agra. I found that today (14th Oct) @ 8.30am bus was ful. Lady conductor had occupied front seat. She didn't allow anyone to sit even when she was roaming in the bus for tickets. Old ladies were standing beside her seat. She was talking very rashly.
Asking the public "why they r not boarding empty bus? "

The BMTC Marcopolo Service for Route #10 [ Avalahalli extn to KBS ]coming from Depot 13 is highly irregular and public is facing lot of problems because its not on time and even though there are 6 buses, its pathetic service

The drivers park their vehicles at the last stop [ Avalahalli extn ] for hours together and nobody is bothered to maintain the timings. Each day in the morning and evening[Office hours] they operate at their own convinient timings and public have to depend on Auto Service to go to Nirmala Stores Bus Stop and catch another service to KBS.

BMTC should not blame the delay on traffic congestion, because if this was true, even the services running from other areas to Majestic through Nirmala Stores, Cottonpet should have affected, but they maintain the timings to atleast certain level.

BUT ROUTE #10 IS PATHETIC SERVICE. PLEASE TAKE ACTION ON THIS IMMEDIATELY

Hi
i am complaining about the misbehaviour of conductor.
Bus number - KA01 FA1855
Date - 9/9/2011 and time - 11am approx.
If anyone are able to take action on that, then please take it.
Otherwise if i am taking the action, then it would be dangerous to BMTC.

Here BMTC Conductors are cheating people with extra fare, I am an IT employee, I used to travel in the same route every day i.e. Outer ring road J.P.Morgan to Central Silk Board, Here from my office to slikboard the original cost of the ticket is 25/- in volvo's . Only few conductor will give correct ticket with correct fair .

Last week in 500c bus conductor taken 25 rupees for the same distance with printed ticket (where it will display source and destination), the details were perfect in the ticket as source marathalli as jpmorgan stop doesn't have any original stop. and destination as central silk board,

After two days I went in the same bus, conductor was different he charged me 30rs for the same distance he gave from ticket to BTM 16th main instead of central slik board, I asked regarding the same he told me that this is fair if u want travel in the bus, if not don't travel from next time ...

Again next I took the same series bus i.e. 500c bus conductor taken 25 rupees for the same distance with printed ticket (where it will display source and destination) . I asked him that some of the conductors are not giving correct tickets why, then he was explaining me that it is because they have some targets for that commission they will do like that

yesterday I took the same series bus, this there is lady conductor, she charged me 35 rupees, this time usual bus tickets this is not a printed ticket from machine ... I asked her why are charging me 35 rupees daily I am paying either 25 or 30, she never replied me back and I asked her that did the ticket fare got increased then she replied no, then I asked her for the reason, she never spoken a word...

Bus series 500c - route - Hebbal to Banashakari -- Ticket no NT 27 637735, MS [protected] rs, 15 rs = total 35 rupees), this is how they are cheating people. I request to taken action on this, Please publish the ticket fare in the official BMTC website so we will have a chance to ask them ..

Still I have the tickets... Let me C do they guts to punish them ...

It has been frequently observed that the BMTC Volvo 505A(KA01-FA-2378) plying from C.V.Raman Nagar to Electronics city at 7:40 am from C.V.Raman Nagar, is not putting the AC in the bus.It has become really unbearable to commute in this bus due to suffocation.Most passengers in the bus are software proffesionals who had discontinued their company provided transport and availing this Volvo.This issue is raising health concerns.Request the authority concerned to look into this matter.

Today morning in Kalinga Rao Road, one BMTC bus No. KA 01 FA 375, route no. 271, no idea of the initial, the driver who was driving the bus in a very rash and Negligent manner. They don't have a common sense to give a horn atleast. They ignore the people who stand in front of them, today i was in from of that bus at 9.05 am once we got the yellow signal light he started the bus immediately at hitted my vehicle and without stopping the bus even after everyone shouted he just went fast.Kindly educate the drivers and let them know the value of life of the people. All BMTC Drivers are cruels, idiots etc...

Shobha

2008-09-29 by Sibey Mathew [send email] 0 Votes

I completely agree. Today near KR puram flyover everybody know how intense is the traffic and how important it is to maintain lane. But the driver of the bus KA-01 SA 1264 - 501K was driving
very rash and negligently. He was not maintaing the lane and he almost hit my car. When asked to maintain the lane he started abusing me. And he hept on honking from behind even thought there was no space for him to overtake me. I am kannadiga and have lived here for 10 years now, things are going from bad to worse. Please council these drivers and talke appropriate action action else the public may have to act.