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CB Banks Bank Alfalah Urgent concern regarding misleading practices by alflah team
Bank Alfalah

Bank Alfalah review: Urgent concern regarding misleading practices by alflah team

S
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8:03 am EST
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I am writing to express my serious concerns regarding the practices of the Alflah team. It seems that both call center representatives and in-branch staff are trained to mislead clients.

Recently, I received a call from the call center stating that my card was approved. When I explained that I had not applied for any card, the representative insisted that it was my signature card. I inquired whether it was the best option, and she confirmed that it was. Upon hearing this, I agreed to proceed.

However, when I visited the Johar Town branch, a team member informed me that the card I was being pushed towards was not a good choice. They recommended that I consider the Premier card instead. I asked if the Premier card was indeed the best option, and the employee confirmed it was. Trusting their advice, I opened a Premier account and transferred a significant amount of money into it. I encountered numerous hassles to complete the procedures, and I believe this misguidance was purely to meet sales targets.

Now, I find myself facing fees for both cards, and I believe this situation is unjust. I request that you take immediate action to address these unethical practices. If these fees are deducted, I will have no choice but to send a legal notice.

I urge you to take this matter seriously and hold your team accountable for their actions.

Thank you for your attention to this issue.

CNIC [protected]

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Update by Shaheen Malik
Jan 03, 2025 8:04 am EST

fraud and well practiced of frauds and mislead clients to get more deposit

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  1. Bank Alfalah Contacts

  2. Bank Alfalah phone numbers
    8008 8008
    8008 8008
    27%
    Confidence score
    Pakistan
    +92 42 111 225 786
    +92 42 111 225 786
    27%
    Confidence score
    Card Authorization
    +93 202 203 860
    +93 202 203 860
    60%
    Confidence score
    Kabul, Afghanistan
    +93 402 223 507
    +93 402 223 507
    Herat, Afghanistan
    +973 17 203 100
    +973 17 203 100
    Bahrain
    +880 819 1751
    +880 819 1751
    Bangladesh
    +92 21 111 225 111
    +92 21 111 225 111
    23%
    Confidence score
    Bank Alfalah Contact Center
    +92 42 111 225 111
    +92 42 111 225 111
    29%
    Confidence score
    Bank Alfalah Contact Center
    More phone numbers
  3. Bank Alfalah emails
  4. Bank Alfalah address
    B.A Building, I.I Chundrigar Road, Karachi, Pakistan
  5. Bank Alfalah social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 26, 2025
  7. View all Bank Alfalah contacts