File an AG complaint! Predatory, untruthful company. They charged for 14 tickets and delivered 3 and refuse to refund for the other 11. Then they charged for 1 more ticket, sent confirmation and then cancelled 3 days later (verified with airline) but did not notify. We found out when we wanted to check in. This makes 12 refunds for close to $10K. BTW - they will always blame the airlines which is an outright lie. If you have had a bad experience with this company (or any of its shell company affiliates) - please submit a complaint to the AZ Attorney General (AG). They will only take action if multiple consumers had an issue. One consumer losing $10K isn't enough for them. Simply go to AZ AG website and click "file a consumer complaint"
Claimed loss: close to $10K
Desired outcome: immediate (not delayed or installments or blaming third parties) refund of $$ for un-ticketed flights
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