Menu
For Business Write a review File a complaint
Bluegreen Vacations Customer Service Phone, Email, Contacts

Bluegreen Vacations
Reviews and Complaints

www.bluegreenvacations.com

Learn how the rating is calculated

2.4 2 Reviews 322 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bluegreen Vacations Complaints 322

ComplaintsBoard
B
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bluegreen Vacations sales staff lied as inducement to purchase

This is the company that calls you every day and says you won a free vacation. Then they ask for your credit card! Why? Isn't it free? Well, they explain, the "free" vacation costs $700 (or whatever it is that day). Then of course you ask them what you actually won, and they call you names and hang up.

These are the people you would spend THOUSANDS of dollars on? The fact that they are still in business, proves that there really is a sucker born every minute.

Here is what this company is facing in court:

Counts against the defendants, in addition to violations of the fraud act, include deceptive business practices, misrepresentation, nuisance, trespass to plaintiffs’ “time and property,” invasion of privacy and right of association and negligence.

The class action seeks the following penalties: appointment of plaintiffs and their attorney to represent the class of thousands of allegedly injured consumers, a permanent injunction against the alleged practices; requirement that defendants provide free prizes that were promised to consumers; a cease and desist order against defendants’ managers and employees from further described activities; a notification to all victimized club members of a rescinding of their contracts with full refunds; punitive damages in favor of plaintiff class and as a deterrent to defendants, compensatory damages to plaintiffs based on trial evidence and treble damages against the defendants for alleged violations of New Jersey Consumer Fraud Act, plus court costs.

I hope they do time. It would still be more fun than their "free vacation".

Read full review of Bluegreen Vacations and 16 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
16 comments
Add a comment
S
S
shu
o fallon, US
Send a message
May 19, 2010 8:37 am EDT

Well...I discovered the deal with these Bluegreen cheerleaders.
Ever wondered why someone would come to a consumer complaints site and cheer on the bad guys, the rip off artists, scamsters, crooks and thieves (Bluegreen). I just didn't get it...until I did some research. These guys are paid "REPUTATION DEFENDERS". Companies pay these dirt bags to scour the internet and DEFEND thier practices.
Proof: Google the following words "reputation defense".

[censor] working for [censor].

N
N
NOT2HAPPY@ALL
Savannah, US
Send a message
Apr 09, 2010 6:28 pm EDT

Seems like all the feelings I have felt about Bluegreen is true! They sold me 10, 000 points and told me that would get me a week a year with points left over... B.S.! I have booked a stay in New Orleans for this year and guess what... Not only don’t I have enough new points for a whole week (I get 5 days Sat-Thurs). I can’t even use some of the points I have saved from last year to make up the difference! Talk about making you mad as hell... I pay all the maintenance fees and all the other silly little cost and I can’t even get a full week. Bluegreen it’s a shame how you do an owner of many years. Now you raise the bar on the points needed to hold me out of a full week, there has got to be some sort of law against selling something and then changing the rules to benefit the company. I knew timeshare was just away for a company to make money by promising the owner that he/she would be so happy that they invested in something that they could hand down to there children, NOT! BLUEGREEN OWNERSHIP IS NOT THE WAY TO GO... also another little note: They charged high interest on their loans no matter how good your beacon score is, that alone should have told me to take the 100 bucks and walk!

C
C
cantstandgettingripped
Portage, US
Send a message
Feb 13, 2010 10:26 pm EST

i felt like our salesman who was also samuel padilla was full of it. he also talked about his time in the navy and told us his wife was killed in afganastan. reading these, i am sooo glad i walked out. to anyone interested in buying, its seems to be a better deal to buy 2nd hand.

S
S
smith1323
wisconsin dells, US
Send a message
Dec 23, 2009 9:04 am EST

After reading most of the posting I feel my wife and I are lucky we did not sign anything we just took the 50 dollar gift card after it was all over. The sales man we had was samuel padilla he talked about his time in the navy and his wife was killed by a carjacker. He dropped a piece of paper I picked it up and it was his commission report, for july 3194.75, aug 5630.00, sept 6196.00, oct. 2267, nov. 1812.00 dec. 547.00.

Looks like he can make alot of money selling this Bluegreen Resort. This how they can sleep at night they just think of all the money they can make. And I dont see any tax information on the piece of paper. They must cheat the goverment of taxes as well.

After doing some research I think the salesman name and stories he was telling us was all made up.

A
A
Alabama. Mrs. Stewart
US
Send a message
Oct 15, 2009 1:21 pm EDT

i have paid into a vacation with bluegreen for 10 months. this was to be a trial basis and i was entitled to a vacation. I have not taken a vacation with bluegreen and I am requesting a full refund of $1000. how do i go about receiving my refund?

R
R
RobinAnn Collins
Send a message
Nov 02, 2008 8:30 am EST

There is a lawsuit going on as we speak. It was filed by the ATTORNEY GENERAL in PA.
If enough consumers come forward in your home state they will be forced to take a good long look at Bluegreen. Then and only then will something be done.
PLEASE go to your local Atty. Gen.'s Website and fill out the required paperwork- NOW!
TELL EVERYONE YOU KNOW WHO HAS BEEN VICTIMIZED by this company. Time is of the essence! Don't delay- File today!

L
L
Lord Mankinholes
Rossendale, GB
Send a message
Jun 01, 2008 6:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Herman,
how many points do u have I take it you signed the paperwork and intialed all the boxes say you understood all you were signing for if you did then what is your complaint I have always found Adam (no relation by the way) to be straight forward infact I spoke to him last sunday at The Fountains

H
H
Herman Goh
Send a message
May 31, 2008 12:08 pm EDT

I have recently purchase more points from the Adam Smith, a salesperson, from the Fountains resort in Florida. All the complaints that I have read were true; lies about added benefits (countless) in front of your face. I made a mistake of not recording the conversation. If he is still hired by the company to date, Bluegreen must condone unethical practices. Please let me know if there is a class action law suit going on. If this continues, many families will be cheated of a promise that the company cannot deliver.

M
M
Ms. Thompson
Send a message
Apr 28, 2008 12:20 pm EDT

BLUEGREEN IS A SCAM! I AM AN OWNER AND THEY SAY THEY ARE BOOKED WHEN I CALL, BUT I CAN GET ONLINE AND RESERVE THE ROOM. I WENT ON VACATION IN SEPTEMBER (OFF SEASON) TO DAYTONA BEACH SHORES, I CALLED IN MARCH OR APRIL TO BOOK, THEY SAID ALL THEY HAD AVAILABLE WAS DOLPHIN BEACH CLUB. WHEN WE GOT THERE DAYTONA WAS EMPTY SCHOOL HAD STARTED AND IT SEEMED TO BE QUITE. WHEN WE NOTICED THE PARKING LOTS OF THE BLUEGREEN RESORTS WERE EMPTY AND WE WERE IN A RAT HOLE MY HUSBAND AND I GOT ONLINE TO FIND THEY HAD LOTS OF ROOMS AVAILABLE. AND THE PLACE THEY PUT US UP IN FOR THE WEEK WE COULD HAVE GOT ONLINE FOR $242.00 FOR THE WEEK! WE HAD JUST PAID OVER $500.00 IN MAINTENANCE FEES! MY TOUR WAS TAKEN AT MOUNTAIN LOFT AND MY CONTRACT SAID THEY WOULD GIVE ME THE EQUAL VALUE OF THE RESORT I TOURED! WHAT A LIE! I ENCOURAGE ANYONE TO TAKE ADVANTAGE OF THEIR DAY PASS AT THE HOTEL NEARES THEM AND CATCH THE PEOPLE COMING IN TO TAKE THE TOUR AND TELL THEM WAHT A SCAM IT IS, WE DO HAVE OWNERSHIP, SO WE HAVE EVERY RIGHT TO BE THERE! THIS IS HOW I WILL SPEND MY SUMMER VACATION THIS YEAR AT MOUNTAIN LOFT AND LAUREL CREST, ON THE WEEKENDS, WARNING THE NEXT UNEXPECTING VICTIMS OF BLUEGREEN. IF THERE ARE ANY UNHAPPY MEMBERS IN TENNESSEE PLEASE LET ME KNOW SO WE CAN HAVE SOME FUN!

C
C
chris
Send a message
Mar 02, 2008 8:22 pm EST

Bluegreen Corporation: You have nerve coming to respond on a complaint board naming names. The letter above, that you identified as Mr. and Ms. Reilly, MAY NOT BE them, which then makes you look worse than you already do.
BAD CUSTOMER SERVICE.

Want your name unmentioned on here? Give GOOD Customer service.. because its YOUR JOB!

ComplaintsBoard
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bluegreen Vacations this is a scam where they made the rules and changed the rules after a completed purchase

We have yet to take advantage of the "wonderful" vacation experience that we purchased. As a "proud" owner of a worthless vacation, I still cannot believe we bought into this scam. Although Blue Green has a beautiful location (s), good luck getting into one. Upon purchase, we were told about the opportunities for impromptu vacations since due to work schedules, we could not plan a year in advance. The sales person wholeheartedly stated that a large number of customers do a "spur of the moment" vacation and they cater to "folks like us." It has never happened! As owners, we would have first choice with accommodations available that accommodate schedules like ours. Yeh, right! Today, frustrated with monthly payments, fees and taxes, I once again tried to schedule a 3 day vacation two months in advance. Guess what!?! No room at the Inn. Perhaps retired couples that can plan a year in advance may find Blue Green works for them, but for us, after paying years of monthly payments, fees and taxes, we have yet to have that dream vacation. If you are NOT an owner at Blue Green, you can reserve a room now at a cost of almost $400.00 for that 3 day vacation, since they have many units available that are for the general public, but as an owner, there is nothing. Of course, we could book a room for 3 days as a non owner, but we have paid Blue Green thousands of dollars already, why pay them another $400.00? Blue Green needs investigated. This is a scam where they made the rules and changed the rules after a completed purchase.

Read full review of Bluegreen Vacations and 58 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
58 comments
Add a comment
C
C
Cynthia R Gillum
Orangeburg, US
Send a message
Mar 11, 2024 8:26 pm EDT

I was charged $150 four times on 2-07 and once on 2-09 when renting points for a vacation to Myrtle Beach SC.

View 0 more photos
Y
Y
Yury Bobel
US
Send a message
Dec 16, 2023 4:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Be aware get any promotion from bluegreen vacation ‼️‼️don’t give any credit card details!

T
T
Tate Roberts
US
Send a message
Sep 27, 2022 12:02 am EDT

Not gonna lie I haven't had an experience like this... I'd be the first to complain as well... it all depends on location, day of the week, time of year... it is difficult to book desirable locations with little time to book but there are tricks to booking... first call them, don't rely on the website... second keep checking all day everyday bc rooms open up all the time... u just have to put in the work... best way is to get in good with someone at the desk as u spend time there, maybe a tip every now and then and being nice will get u special treatment... but never rely on just the website... I honestly thought it was prob a scam at first as well but it's turned out to be really convenient and opened up a way to travel that most places can't offer... it's brought our family together better than any other traveling experience... and to have all the locations they do allows us to usually always have bluegreen as an option in case anything happens or things end up changing... from family funerals to graduations to reunions, bluegreen has been apart of our family for 15 years now... I'm def not trying to sell anyone anything I'm just being honest... and on top of everything they have been extremely patient with my friends and I when there were times we should have been kicked out... always befriend security bc it's real easy to get wild at these places... just giving my two sense... I hope yall have fun whatever u decide...

L
L
Lee Yoki
Silver Bay, US
Send a message
Aug 02, 2022 9:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

False promises made at time of purchase that didn’t come to fruition. Hard/impossible to get desired vacation destinations without continuously purchasing more points/ownership

K
K
kana lay
US
Send a message
Feb 10, 2020 7:04 pm EST

Scammer everyone agree with me let's join together and file a lawsuit

L
L
Laurel Crest
US
Send a message
Oct 14, 2019 6:33 am EDT

Extreme disappointed! craphole
artwork & drapes Super 8 auction.
Carpet 40 YO.
1 table was particle board.
Table + TV stands from dumpster.
Mattresses and linen very worn.
Complain to office, said "tell us, won't put you in 1/2 visit". Prospects not in these, why owners?
Solution: Make CEO stay a week there.
EXPECTING A CALL [protected]

View 0 more photos
L
L
Laurel Crest
US
Send a message
Oct 08, 2019 7:09 pm EDT

Want to talk with an executive officer about this so it doesn't happen to anyone again.

R
R
Raymond Melancon
US
Send a message
Sep 02, 2018 12:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

"My account was taken back by bluegreen even though i paid my 2016 maintain fee and had 15000 points that were on and i can't retrieve anything back... this is very bad business and i will let my friends know this"

T
T
thumper
Montgomery, US
Send a message
Nov 20, 2008 9:55 pm EST

They never stop the escalating maintanance fees.
We have stayed in 3 bedroom condos in Orlando, for 4 years less than what we now have to pay for our annual maint. fee on our 1 bedroom Blue Green timeshare.

F
F
Fahmidaaziz
Toronto, CA
Send a message
May 20, 2014 3:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi!
Me "Fahmida shetu Aziz" & my husband "Ahsan h. Chowdhury" jointly bought Bluegreen time share from Las Vegas on 3rd April, 2014, when we went there on vacation. We are from Toronto, canada. My husband is Canadian & I am Canadian resident.

We feel very pressured when we went on that seminar. It was supposed to be 90 minutes presentation.They hold us there from 11 am- 6.30 pm. We were exhausted. We wanted to finish it off. But their sales tactics & sweet talks kept us being rude & we made the biggest mistake to our life to buy that.

It was our vacation. They already wasted a entire day. We didn't read their documents neither they mentioned their was a 5 day time period we can cancel.

They also arranged a finance from US credit card company when we told them we can't afford it. They did a credit check & in few minutes my husband got approved of a credit card of $5000 for down payment & rest they finance too which we have to pay $330 every month!

So we went with it & bought 10000 points for $19000.

Mortgage is set like that. Our time share initial payment was almost $2500 & for 10 years we have to pay $330 every month.

After we came back to Toronto, we paid back $2500 to the US credit card company that financed us because it was too much hassle to transfer money from canada to US.

We transferred the payment to our canadian credit card from May, so they took $330 from that account too on 8th may. We want to cancel our payment ASAP. We don't want to pay anymore money.

We want to cancel our time share immediately & want to get back the money $2500+$330.

Because every time we want to book anywhere in the world, They have no availability. We tried Bangkok, Malaysia & few places in india.

They don't receive phone calls. And when they do they say nothing is available & we should book 1 year advance!

All below things applied to us why we want to cancel timeshare & want our money back:

Being told you can rent off & make mortgage payment & even can make money.
Being told you are buying a real estate investment.
Being told your timeshare is a tax write off.
Being told they have a resale company in the event you want to sell your property/points.
Verbose claims to induce the purchase of the timeshare.
Not being informed of exchange fees and being told that you can travel freely at any time to any place.
Not being made aware of maintenance fees or that your fees will increase.
Not being informed of potential assessments as the property ages or that you may be responsible for additional dues when other timeshare owners have backed out of their timeshare.
Summoned to a meeting under the guise it is a mandatory "owners" meeting only to be pressured and sold an upgrade.
Not being able to use your timeshare, with the resort citing that nothing is available or you do not have enough points.
Not being informed of the time period in which you can cancel your timeshare.

Please help. We bought a house last year in Toronto. We have a high mortgage to pay off every month. We are having sleepless nights. We cannot rent out to people too because every time we want to book anything it's not available.

We don't want to pay any fees until it's cancelled. Their is lot of scam which we faced before.

Thanks

Fahmida shetu Aziz.
Ahsan h. chowdhury
fairsmooth@yahoo.com

Bluegreen Vacations Reviews 0

Looks like Bluegreen Vacations has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Bluegreen Vacations, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Bluegreen Vacations

Screenshot Bluegreen Vacations
Bluegreen Vacations offers timeshare vacation ownership with a network of resorts in various U.S. destinations. They provide flexible points-based bookings, allowing owners to choose the timing, duration, and location of their stays. Additional services include travel and booking assistance.
How to file a complaint about Bluegreen Vacations?

**Guide on How to File a Complaint Against Bluegreen Vacations on ComplaintsBoard.com:**

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Bluegreen Vacations in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Bluegreen Vacations.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to assist users effectively in filing a complaint against Bluegreen Vacations.

Overview of Bluegreen Vacations complaint handling

Bluegreen Vacations reviews first appeared on Complaints Board on Sep 27, 2006. The latest review Resort, services and payments was posted on Dec 26, 2024. The latest complaint bluegreen vacations timeshare scam warning!!! was resolved on Sep 16, 2014. Bluegreen Vacations has an average consumer rating of 2 stars from 324 reviews. Bluegreen Vacations has resolved 112 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
159 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bluegreen Vacations Contacts

  2. Bluegreen Vacations phone numbers
    +1 (800) 456-2582
    +1 (800) 456-2582
    Click up if you have successfully reached Bluegreen Vacations by calling +1 (800) 456-2582 phone number 0 0 users reported that they have successfully reached Bluegreen Vacations by calling +1 (800) 456-2582 phone number Click down if you have unsuccessfully reached Bluegreen Vacations by calling +1 (800) 456-2582 phone number 0 0 users reported that they have UNsuccessfully reached Bluegreen Vacations by calling +1 (800) 456-2582 phone number
    Customer Service
    +1 (561) 912-8000
    +1 (561) 912-8000
    Click up if you have successfully reached Bluegreen Vacations by calling +1 (561) 912-8000 phone number 0 0 users reported that they have successfully reached Bluegreen Vacations by calling +1 (561) 912-8000 phone number Click down if you have unsuccessfully reached Bluegreen Vacations by calling +1 (561) 912-8000 phone number 0 0 users reported that they have UNsuccessfully reached Bluegreen Vacations by calling +1 (561) 912-8000 phone number
  3. Bluegreen Vacations emails
  4. Bluegreen Vacations address
    4960 Conference Way North, Suite 100, Boca Raton, Florida, 33431, United States
  5. Bluegreen Vacations social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 19, 2025
  7. View all Bluegreen Vacations contacts
Bluegreen Vacations Category
Bluegreen Vacations is ranked 100 among 518 companies in the Travel and Vacations category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.