Brach's
Reviews and Complaints

I purchased a bag of Peanut Caramel Clusters on 10/13/17 at Hugo's Grocery Store on 32nd Ave in Grand Forks, ND. 58201, for $4.25.
The appearance was dull and had a whitish look on the chocolate but I didn't think too much about it until I bit into the piece of the candy and had to spit it out! It was anything but fresh!
The bag said best by: 12/20/17... the numbers proceeding the date were:
7C22 ER 4010.
I love these clusters, even more so, the ones with sea salt, which I can no longer find. I have stopped at stores ONLY to buy a couple bags! I would like a refund as I just don't think I could eat these again after this incident.

Today I went to part city after work and was in the mood to get bags of candy, so I went and picked up the Kid's Combo bag because I'm a huge fan of the Super Bubble Gum. When I got home to put the candy in a jar I realized THAT THERE WAS NO SUPER BUBBLE in my bag. So I'm would like to know what the company could do for me since the gum was the main reason I purchased this bag.
Thank you.

What have ya'll done to the Maple Nut goodies. I have purchased bags from several different stores and it is clear to me that the recipe has changed. The first time I just thought they were stale even though they were still good according to the expiration date. This being my very favorite candy of all time, I decided to try it a few more times. Once from WalMart - I ate two of them & threw the bag away. Got another bag today from Mendards and I will NEVER buy them again. The coating on the outside is waxy and has no flavor at all! The inside is hard and tastes much different than it used to. I am very disappointed with your company and will not be buying these again. The sticker on the bag boasts that you have been in business since 1904...that's a joke. You might as well quit selling this stuff before your reputation is completely ruined.
Signed, Very Disappointed in KCMO

Although the product I purchased appeared fresh, and had an expiration date of 6/12/18 -- I was surprised by the new recipe. The maple nut goodies I enjoy periodically (and selfishly indulged in when I have in the house) are sooo much different! I do not care for the chocolatey outside or the harder crunchy interior. Please revert back to the original delicious recipe!

Recently purchased Brachs Apple Nut Goodies at local dollar store. Best by 04/24/18. 7g24aa212. [protected] 3. Brachs candy has been awesome and a delicious part my family's life, but this this product tastes stale and is extremely hard. The package was not opened prior to me and it held pressure in my hands prior to opening as well. Hopefully our package is the only one that is this way. Thank you

I used to love Brach's candy corn and get it every year. I bought a bag today, and this year's version tastes awful. It is flavorless, much less rich, and the texture is different. I did an internet search and found a presumably older ingredient list that had different ingredients, plus there was more honey in the old version. To add insult to injury, Brach's proudly put on the bag that the ingredients are 'genetically engineered'. I sent an email to the website with my complaint and got the usual non-answer response. Something to the effect of 'thanks for the chance to respond...try our other products, you might like them better'. As if I'd waste the money when they can't even be bothered to make candy corn decently any more.

I purchased 4 bags of Maple Nut Goodies with a best by date 01/03/18 at the Dollar Store in West Bountiful Utah on 10/10/17. I was disappointed because they are so hard as to be inedible. I don't know if they were stored in too much heat or too cold but I have enjoyed them for years with never a problem. The price I paid for the 4 small (4 oz.) bags was $4.00 +tax. I would be happy to have a refund or replacement. Thanks for your consideration.
Loa Wilbert
[protected]@msn.com

I bought a bag of Maple nut Goodies on 10/07/2017 at a Dollar General Store, #04512. They are very hard to chew, and seem stale. The expiration date on the bag is BEST BY: 01/23/2018, so they should be good. The UPC code on the bag is [protected] 7, if that helps. I have never had this happen, and I have bought lots of Brach's candy over the years. I would appreciate a replacement bag. Thank you so much. If you would like this one back, I will send it back to you. Thank you for your time and have a great day!

I purchased a couple bags of Maple Nut Goodies at a local store in Springfield, KY. I remember enjoying them as a child with my mother. They where always one of our favorite. When I feel lonesome for her I grab a bag of them. It makes me smile and remember all our shared times enjoying Maple Nut Goodies. This time when I tried to chew these they are hard as a rock. They smelled fine but, they didn't taste nearly as good as usual. The outside seemed soft but the inside was a rock. I was so disappointed. That is honestly the first time I have ever gotten bad Maple Nut Goodies. Now I'm a little shy about buying more. The code on the bags are 7E04BB183 Best by: 02/01/2018.

As a tradition every year, I would buy the medium sized bag of candy corn for Halloween. I absolutely love candy corn and enjoy it every year. It's my major addiction. I only buy Brach's brand because it taste better than the rest but this year, when I bought it, I was disappointed because it was usually hard and tasted nothing like before. It tasted kinda hand sanitizer.

I just got home and opened my Maple Nut Goodies and they are hard as a rock? I have not eat these delicious little bites of goodness in years but as I recall they were never hard. I'm not sure if they are old or if it's the store that I bought them at, nonetheless I can not eat them in fear of breaking my teeth. What am I suppose to do with them? Your policy states you'll replace them. Or should I take them back to the store and get a refund?

Hi there! My coworkers and I have been enjoying a bag of Mellowcreme Pumpkins and we have collectively determined that while some pumpkins taste exactly as we expect them to taste, other pumpkins in the same bag do not. Typically we would not be writing in but this is not the first bag we have bought this week and we are just curious if there may be something going on with certain batches.

Thank you for your time.

First I have to say I absolutely love the autumn mix candy corn. I only eat this brand of CandyCorn. I bought a bag from CVS and emptied it out into the Halloween candy dish and this piece of something that was not candy corn was in the bag. I'm not sure if it was a different kind of candy. It was not candycorn. I just wanted to bring it to your attention.

Brach's Classic Jelly Beans
Wt 54 Oz.
Barcode [protected] 0
Bag Code 6K11VR2144
Date Nov18

Hello. I have a complaint about the amount of anise jellybeans that come in this product. I don't care what the few crazies out there say, no one likes black licorice! Sorry for that outburst.

I understand when I purchase these little bites of Heaven from Brach's, that a certain amount of anise jellybeans will have to be culled. It is the price I am willing to pay since these are my favorite candy and Brach's my favorite candy maker. I keep these on my desk at work and they don't last long with this crowd, a testament to your company.

However, it would be nice if the ratio was in sync with the number of flavors. 8 flavors = 1/8 or 6.75 ounces of each flavor in a 54 ounce bag. As you can see from the attached photos, this bag, has slightly over 11 ounces of the anise flavor, thereby depriving me of at least 4 and one third ounces of the really great flavors. In the real world this does not amount to a hill of beans, (pun intended) but it seems to be happening more lately, hence my complaint.

My resolution would be a replacement of the product with 4 1/3 ounces of not anise flavor. Thank you for your time and consideration.

PS. I hope you do not have too many of these wildly eccentric complaints and don't see why you would as you are the best!

I bought a 14 ounce package of Maple Nut Goodies on September 29, 2017. They were hard as rocks, this was my favorite candy, but not anymore, you can't even eat them, the taste is completely off also, nothing like the ones I've bought in the past. I'm not sure if you have recently changed your recipe and if you have you need to go back to the original recipe.

I bought a bag of Maple Nut Goodies 9/22/2017 at K-Mart in Midland Michigan, they are hard as rocks, can't be eaten at all I would like to request a refund. The date on the bag shows best buy date of 05/14/2018. I used to love these candies because they were soft and chewy, these are soft on the outside, but when you try to bite into one it is so hard, I'm afraid I will break a tooth. I will end up throwing these away because they are not edible.

On Sept 21, 2017 I bought a bag of Maple Nut Goodies from my local grocery store, King Soopers. They were hard as a rock and no amount of sucking on them would soften them up. I remember these candies from my childhood and it was one of my favorites. This bag was horrible and disappointing. The numbers on the bag are 7C28BB183 and the best buy date is 12/26/2017. I have read several reviews just as mine online so I won't be buying them ever again, unless of course I get word from you guys that you have gone back to the original recipe and the way it is cooked.

Linda Bristol
7831 Osceola Street
Westminster, CO 80030
[protected]

I bought this bag of candy and it hard stale its terrible hadn't bought these in a while and was very disappointed in them. It's good till 1 30 18. Number on bag is 7eo2bb182. I don't know what's wrong with this candy but it's terrible.i was looking forward to this bag.i feel that it should be checked into to see what was wrong any questions on this you may contact me at 765/855/4010 thanks

My 92 yr old mom loves your maple nut goodies so, of course, I bought your apple nut goodies for us to have. But the candy was so rock hard we couldnt eat them! How disappointing was that!? They were so hard, I wouldn't even think of grinding them in the garbage disposal!
We wanted you to know how bad they were. Just soften those "babies" up!
Thanks for accepting this criticism. You're still a great candy company.
It occurred 9/19/17.
A gift certificate for another bag would be wonderful.
Again, thank you. Laurie emerson, daughter.

This is the second bag of Maple Nut Goodies I have purchased in the last 3 months. Both bags have been extremely hard. As a child, I remember when my mother used to buy this candy. We had 7 children in the family and this candy was a true favorite of our family. We never had to fasten the bag, because it went really quickly. These last 2 bags have given me a bad taste in my mouth. I wasn't pleased the first time this happened, but I thought I'd try again. What a mistake. I'm not interested in trying this product again.