Menu
For Business Write a review File a complaint
BudgetAir

BudgetAir review: Flight cancellation refund 1

L
Author of the review
6:34 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was informed at the last minute that my flight from Milan to San Francisco scheduled from 30/10/2023 was canceled without any valid explanation. This situation forced me to purchase a new airline ticket for the flight tomorrow, incurring significantly higher costs than what I had originally paid. Not only did I have to bear an unexpected expense, but I also lost time and important opportunities due to this unjustified cancellation.

Flight cancellations are understandable in some exceptional circumstances, but I expected timely and transparent communication from BudgetAir in case of issues. The lack of explanations and the sudden cancellation of my flight caused substantial inconvenience and frustration.

I request a full refund of the expenses incurred for the purchase of the new airline ticket for tomorrow's flight, as well as compensation for the inconveniences suffered and time lost. Additionally, I hope thatBudgetAir can take concrete measures to improve the handling of cancellations and ensure clear communication with its customers in the future.

Claimed loss: I lost more than 400 euros

1 comments
Add a comment
T
T
Tzung Huang
US
Nov 13, 2023 7:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

same here, I booked my flight on 07/14/2023 from Ontario, CA to Taipei, Taiwan unfortunately I wasn't about to depart that day so I request cancellation prior before the flight time and now it has been 4 months budgetair.com refuse refund my US$2077 this company a fraudulent company.

  1. BudgetAir Contacts

  2. BudgetAir phone numbers
    +1 (843) 224-4906
    +1 (843) 224-4906
    Click up if you have successfully reached BudgetAir by calling +1 (843) 224-4906 phone number 12 12 users reported that they have successfully reached BudgetAir by calling +1 (843) 224-4906 phone number Click down if you have unsuccessfully reached BudgetAir by calling +1 (843) 224-4906 phone number 42 42 users reported that they have UNsuccessfully reached BudgetAir by calling +1 (843) 224-4906 phone number
    United States
    +44 208 045 4031
    +44 208 045 4031
    Click up if you have successfully reached BudgetAir by calling +44 208 045 4031 phone number 155 155 users reported that they have successfully reached BudgetAir by calling +44 208 045 4031 phone number Click down if you have unsuccessfully reached BudgetAir by calling +44 208 045 4031 phone number 154 154 users reported that they have UNsuccessfully reached BudgetAir by calling +44 208 045 4031 phone number
    United Kingdom
  3. BudgetAir emails
  4. BudgetAir address
    Piet Heinkade 55, Amsterdam, 1019GM, Netherlands
  5. BudgetAir social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 24, 2024