Burger King
Reviews and Complaints

I went through the drive-through this morning at the Burger King on 130th S Ave O in Chicago Il, and the lady with the blonde hair, was collecting money, fixing the food and bagging the food, I think that's very nasty and unsanitary, I don't want no one collecting my money then going too touch my food, not too mention she was very rude. This place has the worst customer service ever, I am very dissatisfied once again.

I ordered a whopper meal from my local Burger King on my lunch break. I bit into my alwhopper and after the second bite I looked at the burger and meat was raw/pink/red. I'm 4 months pregnant and had a craving for a whopper but was extremely disappointed and nauseated by the raw meat.
I also ordered 2 cheeseburgers and these were both cooked thoroughly and tasted fine.

I was @ your Burger King Restaurant in Greencastle, PA 17225 tonight @ 6 PM & I saw a long line for the drive thru lane so I went inside to order. I was told by the order taker clerk that there was a 30+ minute wait for my food. People were standing around waiting & people were leaving without offering like I did! This is totally unacceptable! Someone needs to correct this problem. I guess they are short on help?

I've been asking for my check for about a three days and the manager tells me come get it at a certain time and I go then informs me I can't get the money I worked for until I return the uniform I already disregarded. I just want the money that I worked for even if it's a small amount. I worked for it so there should be no reason why a manager should be playing with someone's money to this extend.

Hello, my name is Kayne. Today I went to burger king located on 13704 sw 56th street, Miami, FL 33175 Store number 13152 on October 21 at 3:19 PM. The service that the supervisor under the name Jessica provided today was atrocious. I have never seen anyone that lacks the capability to talk to their employees in an organized manner. Upon receiving a coupon with the number 8711, I thought that for only 3$, I was supposed to only get the 10 piece nuggets. I didn't read that there were also large fries with that coupon included. I asked for the Plain double quarter pound combo, when she gave me 2 fries, one with the combo and one with the coupon. I told her I needed only one order of fries and then she replied, "next time before you give me a coupon, read it". I went to grab my drink which was surge and there was none, she said we ran out of the drink. I went to the machine and there was no ice, then she said that there was no ice, we're waiting for the truck. After eating my combo, I got a dutch apple pie. It was boiling hot and I burned my lips and tongue. I am very disappointed with the level of service I got at your store.

Regards

Kayne

My email is [protected]@hotmail.com

The store at Hiland Rd and St. Joseph Ave in St Joseph Missouri engages in bait and switch tactics by telling you one price and charging you another. My order today took 30 minutes in a drive through lane with two vehicles in front of me. Neither had a particularly large order. The receipt they give out ALWAYS smudges the right side, obscuring the store number, the survey code, and all of the actual dollar amounts.

My next contact will be to the local prosecutor for a consumer fraud complaint.

Diy audio
Corporal clegg
12ummagumma12

Dear burger king executive,
I've been eating at burger kings for most of my life (i'm 62). I've eaten at other burger kings in kenosha and have always gotten my order "my way." I always order my burgers fresh made with cheese plain!. (no condiments) i've recently moved to the north side of kenosha so there's a burger king just a few blocks from my apartment (3527 market lane, kenosha, wi. Just about every time I special order a burger fresh made and plain they always give me pre-broiled burgers that are dry and barely warm... And today I ordered a double quarter pound king w/cheese plain and when I opened the wrapper it was just a single quarter pound burger w/ cheese with everything on it, and it was barely warm. I sent my friend back to get the correct burger and I called the store from home and asked to speak with the manager. The man said he was the manager and his name was "roman." I complained about my order being incorrect and his reply was that "he didn't make burgers, he just handed them to customers." I replied back that he's the manager and it's his responsibility to make sure that the orders are being made according to what his customers ask for... He acted like he really didn't care that much about my complaint, so I asked him, "you really don't care about my order, do you?" he didn't reply, and after a few seconds passed he hung up on me!
When my friend brought the incorrectly made burger

Dear burger king executive,
I've been eating at burger kings for most of my life (i'm 62). I've eaten at other burger kings in kenosha and have always gotten my order "my way." I always order my burgers fresh made with cheese plain!. (no condiments) i've recently moved to the north side of kenosha so there's a burger king just a few blocks from my apartment (3527 market lane, kenosha, wi. Just about every time I special order a burger fresh made and plain they always give me pre-broiled burgers that are dry and barely warm, and when asked for a freshly made to order burger the employees act like it's a huge imposition. Today I ordered a double quarter pound king w/cheese plain and when I opened the wrapper it was just a single quarter pound burger w/ cheese with everything on it, and it was barely warm. I sent my friend back to get the correct burger and I called the store from home and asked to speak with the manager. The man said he was the manager and his name was "roman." I complained about my order being incorrect and his reply was that "he didn't make burgers, he just handed them to customers." I replied back that he's the manager and it's his responsibility to make sure that the orders are being made according to what his customers ask for... He acted like he really didn't care that much about my complaint, so I asked him, "you really don't care about my order, do you?" he didn't reply, and after a few seconds passed he hung up on me!
When my friend brought the incorrectly made burger the girl (your employee) taking care of my friend was very rude to her when she requested that the burger be remade "double quarter pound king w/cheese plain and fresh off the broiler."
My friend told me about the employee acting rude to her. I asked if sh got the employees name but all she told me was that the employee was a heavy set black girl with dirty blonde hair and visible tattoos... That's all I know. The time of this transaction was approximately 1:15pm on sunday, 10/21/18 (today.)
This particular burger king has some serious issues with both management and the employees work ethic. Nearly every time I go there for something my order is either barely warm, not fresh, or completely incorrect. I've had incorrect or poorly made orders at different times of the day, but I mostly order either in the morning or early afternoon. I've been very patient and have held my tongue for quite some time, but I honestly feel that you need to assess your employees more carefully when hiring them or that store is going to lose customers, myself included. I would really appreciate some acknowledgement that you've received this complaint and any actions that you may be considering to handle this issue.
Thank you for your time.
Respectfully,
John gadeikis
3111 market ln., unit 1112
Kenosha, wi 53144
[protected]@gmail.com

On 10/18/2018 approx 7:30PM, I bought 2 whoppers from Burger King on Martin Way, Lacey, Wa, and aside from the lettuce/pickles/mayo, they only put 1 slice tomato which was 1.5" in diameter, and 2 pieces approx 3" long from a slice of an onion (disgusting).
What ever happen to "Have It Your Way" (w/o cost), or at least include enough toppings to justify the size of the burger. Sad and shameful to rip customers off like this, and then to charge 30 cents for extra tomato. Just put enough toppings, Dam-it!

I bought your chicken tenders and they were so hard I couldn't even bite into them.
I just thought you should know this. Location is Western Ave. Guilderland, NY
I also bought 2 hamburgers and when I bit into it their was a horrible burnt taste and when I looked the hamburger had burnt pieces from the grill in the hamburger.
My name is Marcia Mastroianni
1007 Brandywine Pkwy
Guilderland, NY 12084
[protected]@hotmail.com

I ordered to orders of whoppers 2 for 6 and a chicken nuggets my number was 94 and they called 4 numbers that was ordered offer mine and the manager here at the Burger King on Pecos and Tropicana told me that the machines are bad so they did not see my order didn't give me a compliment you drink a complimentary anyting I just been sitting here waiting for 20 minutes for my food

Service was great did have to repeat my order more than 3 times. And that was just for the first burger. Did not get receipt cuz she said her machine was broken. I bought a bacon king burger in which I received hardly no damn bacon. Sorry for the anger but if I order a bacon burger I want bacon on my burger not one slice cut Into pieces. In a pile of sauce.

Hey

I have a concern regarding the payment, I ordered a meal for 2 and the price for the same was Rs. 418 including tax...I have asked that lady in the counter to use my SBI card for the payment ..she used it and have returned my card saying there was some issue in that machine...transaction cancelled and I have to pay through cash now..I asked her if I can pay through another card and she swapped my other SC debit card for the payment.

I had received 2 messages from both the bank saying...I have paid Rs.418 for the meal...Went to that lady again for the same but she said this happens when there is error in the machine..and that it is a error message. I believed that lady at that time or can say I was with my friend so didn't wanted to know more about it.

But I checked my bank Transactions today and now I realize I was made fool, I cant believe that this can also happen to the place like this, Burger King.

Please help me get my money back.

There is a Burger King workers vehicles parked on the drive-thru blocking other vehicles from coming to voice order at menu board and their vehicle is in front of it parked with no one inside. Workers are inside but will not come to window or conversate. I was ordered around 12:31 am and noticed my apple pie wasn't in my bag. So I went to come back to get it and the vehicle is as shown in video. This is very unprofessional to just park a vehicle in your guy's drive-thru as shown I'd say. And I really hope whatever happened can be resolved and I can be refunded for my apple pie.

The manager's name was Christopher. He was working the drive-thru and was very short to us and rude to begin with. The order was very simple, just fries and ice cream. Didn't say anything really. Just mumbled "that all" and "first window". Clearly wasn't happy to be at his job. Overall, just gave us such bad service we were uncomfortable. Never will go back to this location because of him. His staff seemed to be uncomfortable around him as well.

Two weeks ago I ordered a bacon cheeseburger which tasted different and had barely any condiments on the burger. I received no reciept as well. This Monday our family decided to grab a drive thru order and again was given no reciept in which I was wanting to do the survey. As a result I cannot state the amount of our food accept it was around $13. Our first attempt at the fries and they tasted like straight up old grease. No one ate them. Then my mother's veggie burger was hard on the edges. My chicken sandwich was dry and tasted odd. I did finish the sandwich to later then throw it back up! Sadly to say we waited 8 minutes and were extremely discouraged with the jupiter location!

Hi
we have just moved to the USA. And my daughter has a feeding disorder, but loves your onion rings. Is it possible your company could sell me your onion rings uncooked/frozen so that we could cook at home for her.
We would be most grateful if you could supply us some on a regular basis as we have trouble getting our daughter to eat normal food.

Thanks for your time

Mrs Sarah Sidaway.

I ordered a whopper and I have always been able to get any sauce I want. Therefore, I asked for a honey mustard, the cashier said you are not getting that today without extra charge. The fact itself was dissapointing, but it was more disappointing her very rude attitude when saying it and demeanor. I love Burger King, but now I will think twice buying again. 10/18/18

on 10/18/2018 I ordered some food from your #4130 restaurant in Vicksburg, ms on halls ferry rd and it was not fresh at all the burger was warm around the edges and cold in the middle and the fries are refried and it was nasty has my stomach hurting was wondering what could be done about it being I paid my money my email is [protected]@gmail.com to contact me

I just left Burger King in clearfield to make the 6 mile drive back to my house for a coupon that I left on the counter on my way out the door. The coupons are distributed in everyone's mail bi-weekly. I place my order which include more items than just the $4.99 coupon at clearfield burger king and when it came time to pay, they refused to apply the coupon ( 2 chicken & ff) even after I called home and my daughter gave the 4 digit code on the coupon.. I just feel this is HORRIBLE CUSTOMER SERVICE.

Today I'm complaing about how small your "large fry" container is. Your "large fry" holders are literally mediums anywhere else you go. I'm just saying but you guys could make more money if you made the "large" an actual "large" size. You just ripping off all us customers paying roughly $2.49 for a supposed "large fries." They need to be twice the width and 2 time taller