Burger King
Reviews and Complaints

Store located on Kirkman Rd., Orlando, Fl #5480.
Major verbal fight between all employees tonight 10/23/17 approx 6:45 pm, in front of customers. I almost called the police. Manager was also involved. Had no control of the situation. Language was terrible. All orders were incorrect. This entire store is going down hill. This is inexcusable.

Ellen Seserman [protected].

Drugs are done and sold on the rice lake wisconsin burger king store and managers do nothing about it. I went thru the drive thru other nite with my children for dinner what I thought was 2 employees smoking cigarettes outside was really employees smoking marijuana cuz when I rolled my window down to order that's all I could smell. Maybe burger king should get some managers that are gonna know their restraint . Your employees are not only drug addicts but berg rude to customers probably due to the drug use. And managers are doing nothing about it .we report it to Scott who is the district manager and he just ya ya a person. I understand you want to keep the employees you got cuz that burger king sucks but get a grip on yours store. Hire people with common [censor]ingsense

I went to Burger King on 13770 South Avenue O
Chicago, IL 60633 two times at different times just to try the new Cinnamon Toast Crunch shake and the first time I asked about the shake they were rude about it and said they don’t have any shakes. The second time I went they said it again... I’m very disappointed. My email is [protected]@hotmail.com

Sunday, Oct. 22 1:05
Drive-thru order, got to window, an employee swiped my card several times, didn't go through. Manager Serena came to the window, swiped my card, nothing. I asked her to run it at a different register as someone did the previous day, she said '[censor]'€. Absolutely not acceptable language.
Please do something about this.
1215 Ansborough Ave . Waterloo, Ia.

The order taker tried to rush me although there was no need (no line). Kept asking if that was all when I was clearly not through ordering and cut me off when I tried to order dessert, so I didnt. The whopper was so cold that the cheese did not even try to melt. The rodeo king was ordered no mayo and came with extra mayo. The receipt was cut iff so I could not use the mybkexperience website due to lack of numbers. This was in the U.S. I know this is wrong website but have no other way for feedback.

10/20/2017 I was in line at burgerking on mlk around 7:15 when I was behind a car that was being so rude to the person that was in drive thur I mean they were so rude they were calling the lady [censor] an they were gone whoop her butt so I got out of line and came in on the inside so I could place my order I saw that the manger shameika was upset from the way they were talking to her and it was a guy and a women that was in the car in front of me.. And the young lady shaneia was on her name tag was saying its go be ok to the manger tall darkskin girl shameika I know her she been working here for a while an she always has patients with me every time I come I feel yall need to do somthing to protect them thats a good worker u have she always cleaning everytime I come and she always got burger king smelling good her an the gm white lady tracy she so swet as well I enjoy coming to this burger king its close to my house plus I dont have to cook...

Boyfriend and I went to the North 124th Street, Wauwatosa, WI location last night (10/21) and arrived at 10:38PM. Online hours are listed that they are open until 11PM, but when we pulled up all the lights were off, as was the drive thru. Even the sign in the drive thru window said they were open until 11PM, but there weren't any employees, it was completely empty. We took a 10 minute drive out to this location on Capitol Drive, Wauwatosa, WI and when we pulled up to the drive thru there we were told that the entire system was down and he couldn't take our orders for another 20 minutes. There were three men out in the parking lot talking when we showed up and I can't help but wonder if one of them was the employee who didn't want to bother to take our order. We weren't even asked to come inside, or anything. How can the ENTIRE system be down and take 20 minutes to reboot? We left angry, hungry, and it was a waste of a drive. Ridiculous. We never had a chance to buy any food. I just would like you to be aware that some of your locations in the Wauwatosa, WI area have terrible reviews, and I have left a review of both locations. I am very unhappy with the time we wasted driving to get "fast food", when we couldn't even get it. Please also make sure your employee's don't close down the entire restaurant when it isn't even 11PM yet - as is listed to stay open until. Am not happy with Burger King at this point.

I was damn hungry and went to purchase food. They said they don't have the food and sent me away. They are not maintaining the store timings. This is the 3rd time this has happened at this store. One time they said the chef had walked away and they don't have anyone to cook right now. The other time they said, they had only little french fries left - How could someone satisfy their hunger with few fries? Worst store management ever.

First of all my order was incomplete, than when I called, very rude worker, than when I went to get my free whopper from doing a survey, and getting the free one they forgot( which by the way ruined my family supper). The same lady told a young worker that I am a [censor]. When I asked for my receipt. I was told it was on the bag. Well we know what tag goes on the bag, not the one with a total on it. so disappointed and irritated that a manager (assistant), I am not sure, either way bad very bad service. I work at a casino with lots of employees and I could make business bad for burger king. Besides, if I treated people like this at my job, I would have been fired. It was on October 5th, 2017 at the Wisconsin Dells, WI store. don't have the original receipt because I turned it in with the code to get free Whopper.

I Purchased two chicken sandwiches the number 8 today at approximately 1133 am..when we got home the chicken sandwiches were burnt. When I tried to call two times no one picked up the phone. I had to go to work so could not go back. This is poor customer service for the quality of the food and no one answering the phone. It was store #7345. I also work at a fast food and this would be totally unacceptable, I frequent this store at least three times a week for either breakfast or lunch and was totally disappointed with the service today. This was done through the drive thru.

Soy nuevo en el equipo de trabajo de Burgerking ellas. Me dieron como días de trabajo martes miércoles y jueves de 4pm a 10pm la primera semana bien el único problema sería que. Soy latino con español como mi lengua natal y un nivel de inglés bueno. Nadie me me mostraba su apollo y ayuda de un compañero. Aquí en le pedía ayuda al no saber. Que contestar o como. Marcar en la computadora para la orden. En la semana 2 me. Mando a Cosina. Pero me envió antes de mis horas de trabajo y el miércoles de la segunda semana. Hise. Check in y luego en enos 4 minutos me dijo Luis tiene que irte. Hoy está tranquilo. Y me dijo mañana que. Llegues no hagas. Check in Hasta que yo te diga si te quedas o te vas. Y no trabaje para la. Semana 3 ella me dijo que regresara a casa y que me. Llamaría el. Jueves con nevó horario de trabajo y cuando le llamo solo me dice que no puede hablar con migo en este momento. Enviado a buson de voz mis llamadas y no me da una respuesta cuando le pido que me envíe mi horas. De trabajo No tienen un motivo con el cual decir que hise algo malo para abusar de esa forma. Mis respetos hacia. Tengo muy buenas referencias de mis Chef con los que trabaje. Honestamente pido su ayuda ya sea que. Me transfieran a otro local . Luis flores Les da las gracias por obtener su ayuda solo quiero trabajar es mi gran oportunidad estoy estudiando honestamente les digo que lo necesito o que no me digan mentiras

I was a Burger King in Chico and was treated very disrespectful by a lady named Miranda. She told me no salt no ketchup and kept staring at a guy in the back and wouldn't concentrate on me her customer she gave me attitude and threw my cup at me. If I felt uncomfortable I am sure the guy she was focusing on must feel uncomfortable as well I forwarded this to corporate as well.

I was at Burger King in Bolivar mo. An I saw 2 persons come out of the back rooms. One on name tag said Matt an the other said Andy. An they were smoking marijuana. Could smell it. They said they do it all the time. An it's ok. My wife has been threatened if she tells that something might happen. I don't like that. Why an how can they do this. Hopefully you can fix problem

I just went to Burger King and ordered whopper which they forgot to put onions and the onion rings were cold and soggy and wanted to try the new spicy chicken nuggets and they tasted stale as if they were just sitting there for awhile. The manager also seemed to be in a bad mood and looked annoyed taking my order and was talking bad about a customer in the drive thru...I am not pleased with my meal and I'm already home so im just very disappointed!

I went through as usual. I get my receipt and decide to call for the feed back for a free whopper. I get through it and it tells me I'm sorry they met their amount for the day? What is that all about its 10 in the morning WTF.
Burger King #22546
Survey code [protected]-171619
Order 85
Fri Oct 20 2017 10:56am
Don't say you're going to get a free anything if you're not going to do it.

I went to the Burger King on S. Dale Mabry in Tampa, FL. I went inside and went to the register. There was no one in front of me, but I kept getting told to hold on while they dealt with the drive thru. I was told 5 times to wait as they cleared the drive thru. I don't know what they're training consist of, but I think that if I person takes their time to actually walk in to an establishment they shouldn't have to wait while people who get there after them get taking care of first.

I usually am not a complainer but 2 times in the last month i've ordered a double cheeseburger and they give me single cheeseburgers... I always do drive thru and I don't want to have to become one of those people that holds up the line to open up my sandwich to see if it's correct... Getting ridiculous... I am a frequent customer also! I don't want to become a frequent customer to your competitors.

I saw a commercial for the new spicy nuggets tonight and I went to the nearest BK to try out the new offering.

I ordered the spicy nuggeta and when I got home they were just the regular nuggets. U agree it is partially my fault for not double checking and ensuring they were the spicy nuggets before I left the drive thru.

I would appreciate a coupon for free spicy nuggets because that is what I really wanted to try. If you need anything else from me, please let me know.

Thank you kindly,

Nate

I showed up at 750ish had to wait for chairs to be put back to sit down... Due to 2 employees taking care of there baby who sat in the play room that they had shut down for cleaning, once we sat down finally the dad continued to sweep right next to us and spray table cleaner in our area... In the mean time the mom im guessing of the baby had 2 girls from behind the counter come watch the baby as she cleaned am not impressed as of right now shes carrying the baby in her hands spraying chemicals around the baby and leaving child un attended as she cleans...

I visited the BK on base with my family and when I ask politely for Ketchup, Olivia at the drive through rudely responded " yeah yeah yeah it's in the bag" I was immediately offended and as a 20 year veteran! She was very rude and I don't know why she is working there? I called back to speak to manager and she somehow answers the phone stating that the manager is not there and in fact she's the assistant manager? That sounded strange so I didn't bother to talk as I wasn't sure if she was being deceitful. Please fix this issue as I notice a lot of complaints on the website. Thank you