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Mortgage Companies Complaints

CitiMortgage / refinance offers

LeoG on Feb 12, 2019

I have been getting offers to refinance every couple month for the last 2-3 years and has been unsuccessful to unsubscribe from those. I get a run around between different teams who promises that would the last time but in a couple month, I get a new offer. I spoke with multiple teams and...

Ocwen Loan Servicing, LLC / insurance loss draft division-still waiting for final payment

DMJohnson on Feb 2, 2019

On April 10, 2018 the second home on our property was severely damaged in a fire. I immediately contacted our homeowners insurance and submit a claim. The claim was settled and a check was mailed to me and OCWEN in the amount of $40, 359.20. I have been battling with this company since...

Freedom Mortgage Corporation / loan pay off

stevendye on Jan 29, 2019

They are the worst. A normal lender you call with the proper info and you get a payoff there and then. With these guys its just the run around. They dont want the loan to be paid off. 4 days now and still no payoff. Same old tired answers. It takes 24 hours to process. Then it never show...

NationStar/ Mr. Cooper Mortgage. / mortgage modification/ loss mitigation

Kenneth F.Simon on Jan 24, 2019

Requested a loan modification in nov 2017 Was told no problem sent to loss mitigation Told my story was promised a modification Told I was just the people who modification s We're designed for. In feb 2017 was told not to pay any more payments that those late payments as they will be...

Specialized Loan Servicing [SLS] / mortgage

Katpet45 on Jan 14, 2019

Improper handling of mortgage loan (previously with Wells Fargo); unexplained charges and fees; unassigned payments; repeatedly lost paperwork; inability to contact representatives. Wells Fargo turned our mortgage loan over to SLS without prior notification from either company. Since then...

CitiMortgage / mortgage loan insurance resolution department not respond to endorse check

Donna Ford on Jan 13, 2019

Citi loan no. [protected]-9 We were in the Woolsey fire are and have been holding a check from our insurance company issued December 17, 2018 for clean-up. The resolution department has not responded to our letters and phone calls regarding endorsing and releasing the check. They initially...

LoanCare / products /service

Josie Flanagan on Jan 12, 2019

Hurricane victims that were placed in special forbearance program came out of forbearance into pre foreclosure by loan care modifying our VA loan to 5% instead of offering a repayment plan! Reported our loan delinquent during special forbearance period. Home has a lot of equity prior to...

LoanCare / mortgage

Alliedee on Jan 11, 2019

This is the worst mortgage experience i've had! Closing a refi with fairway independent mortgage just to get away. Initially my mortgage was with lake view, loan care must've bought them out so I had no choice. They charge a fee for breathing, $12 dollars for over the phone automated...

LoanCare / being told that I am behind when i'm not.

Steve Lloyd on Dec 28, 2018

Today, (12/28/18) I received a delinquent notice when my loan is current. This has happened quite a lot in the past few months. I brought my account current on December a phone call with them early in December, I was told that I had to pay $974.71 to bring the account current. I...

Amerifund Mortgages, NYC / Alan Bachman, owner/CEO / dishonest co., commit fraud and misrepresent to the public, had to sue them in order to get 'deposit' back

RosaneSt on Dec 18, 2018

This individual alan bachman is the worse in the industry. He frequently misleads, misrepresents and like the other cases hereby he acts on his own 'parameters', doesn't respect the laws. He demands without any reason or basis 'deposit' of moneys holding the potential client hostage of hi... Cooper / poor customer service

Roswitha Firth on Dec 9, 2018

The website was down for maintenance yesterday and supposed to be up at 10AM today. It's now 7pm CDT. I log in with my saved credentials and get a 404 not found error. The customer service number is NOT listed on the website, but I found it via Google. I called customer service and they...

American Home Mortgage / foreclosure, lied about postponing auction

Douggieboy on Dec 8, 2018

My complaint dates back to 2007. I owned two lovely homes, one in Cambridge, Ma. and the other in Wellfleet Ma. on Cape Cod. I had well over $1 million equity in these properties, but was unable to access any of it due to my FICO scores. 15 years of perfect credit history, but never good...

Flagstar Bank / billing and customer service.

Eneleim on Dec 6, 2018

My loan no. is [protected]. I called your customer service 8 times. The problem started when my mortgage was moved from Cenlar. I was on a bi-weekly payment with Cenlar and when I called Flagstar, the rep said that that would be carried over. My next draft should be on the friday which I...

Wells Fargo Home Mortgage / foreclosed home

jami83 on Nov 21, 2018

Hi, I am sending this because I've about had it up to here with your company. I've had a mortgage with you for a long time and made necessary arrangements and you still took my home. I seen this dispute on the news and called in on 8.26 I think it was and spoke to an Amy Dink manager of...

Ocwen Financial Corporation / sheriff sale

Deborah Black-Ford on Nov 21, 2018

Ocwen Loan Number - [protected] My father is deceased. I have made numerous attempts to work with Ocwen. I have been deceived and not allowed the protections provided to everyone else. I accept full responsibility for recent delays, however it too approximately six months to one year to...

Ocwen Financial Corporation / mortgage servicing

M&M60 on Nov 20, 2018

After going thru the HARP refinance program, I had diligently paid my mortgage on time every month for 2 years. This month I paid online as usual on Nov. 7. And I waited for ocwen to take the payment. They always send an email verifying the payment,   but they also always take a long time before...

MGC Mortgage / loss mitigation department

Frank Bartholomew on Nov 19, 2018

Good Afternoon Mr. Bartholomew: I am the Accelerated Analyst who will be handling your escalated concern regarding loss draft disbursement request for this loan. I will be your contact throughout the resolution of this issue and you may contact me by email or via phone at my direct line below...

American Reporting Company / appraiser that doesn't know how to appraise a house

Dainel R. Schierman on Nov 16, 2018

TWIN STAR C.U. had Lorna L. Cerjance (Affinity Appraisal) from Ocean Shores Washington appraise my house for a RE-FI in JULY 2018... She did not ask me any questions about the house and just walked around took pictures. The house was county assessed at $62K . Appraised in 2017 before...

Street Capital Bank Of Canada / financial mortgage crooks beware

Asus Now on Nov 16, 2018

Street capital bank is the worst bank in canada. The staff are rude andvery unprofessional. Furthermore, they will debit your account without your consent and charge you hefty fees even if you are one day late. Every time you call them the monkeys keep you on hold for over 40 minutes and...

Novad Management Consulting, LLC / government reverse mortgage servicing contractor

John A. Keyes on Nov 15, 2018

Regarding Account Number: [protected] My parents entered into a reverse mortgage agreement, which is being service by NOVAD Management Consulting, LLC. My father, Louis J. Keyes passed away on December 15, 2006 and my mother passed away on November 9, 2017. Following my mother's passing, I...