Caledonian Travel review: Not advised it was a buffet breakfast & not full English, the whole bus had been expecting full english

My sister& I were on a London trip on Saturday 15 th February till Sunday 16 th for a London show . We were staying at the Hampstead Britannia hotel.
We received a continental breakfast,& had not been advised of this, & ourselves & most of the people on our coach were not happy about it either.
We have been on quite a few coach trips over the years & never before have we received a continental breakfast.
The hotel was nice but we would not want to stay there again. We were looking at booking another show but would be wary of it being this hotel. Yours sincerely
L Howard