Caledonian Travel review: Boat trip and hotel room 1

We booked to go to yarmouth in 24th february a paddle boat trip was included that was the reason we booked only to be told on the day we couldnt go as the season didnt open till the following week by that time we were back home. Also we stayed at the waverly and on the second day we were locked in our room the door was shut tight reception came up to let us out. Then the day before we were due to come home we were locked in our room again so again we rang reception and the manager came up to let us out but he came in the room and shut the door so myself my sister and the manager were locked in he had no phone on him and there was no one on reception so luckily we had a phone number for one of the other guests so we rang him and the manager spoke to him and told him to find a member of staff to get a key and to come up and let us out or we would of been stuck if there was a fire I dont know what would of happened anyway then we had to change rooms because maintenance didnt come to fix the door we have been with caledonian for years and never had anything like this and to be honest it was scary