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CB Auto Parts and Repair Stores Caliber Collision Centers Caliber Collision is not releasing my vehicle
Caliber Collision Centers

Caliber Collision Centers review: Caliber Collision is not releasing my vehicle

D
Author of the review
2:03 pm EDT
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The Caliber branch in Moraine, Ohio has my vehicle for 3 months now. First they were not able to get in contact with my insurance (USAA). When it came time for re-assembly, they lost my bumper. It took weeks for them to receive the replacement bumper. Now they are waiting on bolts to be delivered. I was never given an ETA for the ordered parts. Phone calls are never returned. Every time I'm trying to contact Julie the general manager, she is in a meeting. I do not appreciate being ignored.

Claimed loss: I was out of a vehicle for three months. I should have been been provided a rental car, since Caliber Collision was at fault.

Desired outcome: I want my vehicle returned to me fully assembled.

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  1. Caliber Collision Centers Contacts

  2. Caliber Collision Centers phone numbers
    +1 (888) 225-4237
    +1 (888) 225-4237
    Click up if you have successfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number 1 1 users reported that they have successfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number Click down if you have unsuccessfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number 2 2 users reported that they have UNsuccessfully reached Caliber Collision Centers by calling +1 (888) 225-4237 phone number
    Customer Service
    +1 (469) 948-9500
    +1 (469) 948-9500
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    Head Office
  3. Caliber Collision Centers emails
  4. Caliber Collision Centers address
    401 E. Corporate Drive Suite 150, Lewisville, Texas, 75057, United States
  5. Caliber Collision Centers social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Caliber Collision Centers Category
Caliber Collision Centers is ranked 112 among 493 companies in the Auto Parts and Repair Stores category