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Purchased 7/31/2023 part of deal was it was all working properly when i pickup and purchase this date. No one told they were not working until i asked them to turn them on. The person doing walk thru said they should have told you they were broke. Sales manager and salesman both guaranteed me it was a quick fix and would be done quickly. It has been at 2 separate Camping world still not fixed. 1st i was told it was a control module and had to order. That did not fix, i needed it back so i took it and they said the haudrylic pump was bad and they need to order that. The remote never shows any power. I email customer service guy because he said he responds faster to that. He said they had contact Lippert company to see what motor to order and are waiting. I know Lippert responds fast we have dealt with them before. On top of that salesman told me the jacks worked when he took it in on trade. We have since contacted previous owner and he said they did not work and he took a big hit on trade in for that reason. He also said he had worked with Lippert previously and they were very nice and willing to help on phone. I have sent emails to salesperson wanting the GM name and email no response. I have called and they took my name and number and GM will not call me back. Customer support last week now said that it was a bad motor and power wire and was waiting for parts to get the info to order from lippert. I dont care just replace all and make the deal you promised work.
Desired outcome: I either want unit fixed or my money back!!!!!!!!
