Menu
For Business Write a review File a complaint
CB Retail and Online Shopping CampMart pdi clearly not done, warranty doesn't cover poor craftsmanship
CampMart

CampMart review: pdi clearly not done, warranty doesn't cover poor craftsmanship

C
Author of the review
12:59 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Peterborough Location. Horrible customer service once they have your money. Do not trust. Bought 2022 model in 2023 at a good discount, had to fight for them to honour their online sale price saying "that sale ended" even after showing manager the add on FB. Finally honoured price. Picked up trailer due to unavailability to deliver in a timely manner. Window almost fell out on highway due to faulty emergency latch. Received trailer with torn seal and leaking slide out. No fittings on any of the plumbing were tight, resulting in leaks throughout the entire trailer. They were not even hand tight, despite a PDI done at dealership. For the shower, I even had to cut out a separate access so that I could tighten. Missing keys upon pick up of trailer and was told there is a shortage too bad. Family is enjoying having a trailer again but it was a headache dealing with CampMart. Their quality/service are subpar. Sloppy craftsmanship as well, found cut outs, metal scraps, wrapping from fittings/electrical in all the nooks and cranny's including behind access panels. Doors had to be removed and realigned so they would close properly. Nails were popping up through floor upon first use. Table benches held together by thin cross beams secured by a single staple, had to repair. Faulty wiring on hot water tank. Poor quality inside and out. The list goes on.

Claimed loss: Time and energy better spent with family

Desired outcome: Refund of extended warranty and PDI.

0 comments
Add a comment

More CampMart reviews & complaints

CampMart - Purchased a 2019 travel trailer in July of the same year
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CampMart - Extremely dissapointing with my entire experience at Campmart RV Kanata
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CampMart - We purchased a brand new trailer from CampMart RV in Innisfil, ON in April 2019
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CampMart - I went to 401 Campmart in London Ontario in January 2019 and bought a 2019 travel trailer.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CampMart - Purchased a brand new 2019 ******* ***** in spring of 2019
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CampMart - We purchased an RV, initially it had a leak which was repaired 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CampMart - August 14, 2021 I went to CampMart in London, ON
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. CampMart Contacts

  2. CampMart phone numbers
    +1 (877) 401-3423
    +1 (877) 401-3423
    Click up if you have successfully reached CampMart by calling +1 (877) 401-3423 phone number 0 0 users reported that they have successfully reached CampMart by calling +1 (877) 401-3423 phone number Click down if you have unsuccessfully reached CampMart by calling +1 (877) 401-3423 phone number 0 0 users reported that they have UNsuccessfully reached CampMart by calling +1 (877) 401-3423 phone number
  3. CampMart emails
  4. CampMart address
    2200 Eagle St N, Cambridge, Ontario, N3H 0A1, Canada
  5. CampMart social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2024