Menu
For Business Write a review File a complaint
Canadian Tire

Canadian Tire review: unlawful and unacceptable service

G
Author of the review
5:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hi,
This afternoon on Sunday March 24, I went to the Canadian Tire store in Vimont, Laval, QC and asked a customer service for product #[protected]. He brought it to me, i put it in my cart and waited in line at the cashier. It was 4:55 pm. I went specifically to buy this product.
I saw this product on their website it's on sale for $41.99 and the regular price is $279.99.
The cashier scanned the product and the price was $59.99 +tax. I showed her the advertised price online of $41.99, she double checked the product number and asked me to wait until she calls someone. Another person came and she told me that they can't sell me the product since it's reserved to someone else. This didn't make sense to me and i said that this is unacceptable. If it was the case, the customer service wouldn't have brought it to me. I didn't pick it up from the shelf. The CS gave it to me and if i hadn't argued for the price i would have paid it and left. She continued arguing with me and then tried to make me feel bad, by saying that if it was reserved for me, and somebody else took it, i told her, it's your fault and you could get this person another item. She called the manager of the store who was very arrogant and said, i can't sell it to you, and when he noticed i was insisting and saying that this is unacceptable, he told me we can't sell it to you because there's a recall on it. The product was advertized online and it is selling in other stores, so he was just lying to me in an attempt to get away with not selling it to me. I told the customer service, first you say it's reserved, and now he's saying there's a recall on it. I finally realized that i wasn't getting anywhere with them and felt really disappointed with such a deceiving and unacceptable behaviour. The manager lying to my face, that's really unacceptable.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment

More Canadian Tire reviews & complaints

Canadian Tire - bad customer service 91
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canadian Tire - return/exchange policy 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canadian Tire - e test 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Canadian Tire Contacts

  2. Canadian Tire phone numbers
    +1 (866) 746-7287
    +1 (866) 746-7287
    Click up if you have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number
    Online Customer Support
    +1 (800) 387-8803
    +1 (800) 387-8803
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number
    Corporate Customer Relations
    +1 (800) 565-3356
    +1 (800) 565-3356
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number
    French
    +1 (888) 727-7478
    +1 (888) 727-7478
    Click up if you have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number
    Canadian Tire Roadside Assistance
    +1 (800) 459-6415
    +1 (800) 459-6415
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number
    Canadian Tire Bank
    +1 (800) 226-8473
    +1 (800) 226-8473
    Click up if you have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number
    Triangle Rewards
    More phone numbers
  3. Canadian Tire emails
  4. Canadian Tire address
    PO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada
  5. Canadian Tire social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 22, 2024
  7. View all Canadian Tire contacts

Most discussed Canadian Tire complaints

Yardwork cordless lawnmower
1
(opinions to this review)