Embarkation and debarkation were horrible, with many elderly people having to stand prolonged times unnecessarily. boarding and getting off this cruise was a disaster. Turning off the water even on a port day for hours is crazy. Not everyone gets off and when it came back on it was brown for hours. I have a video that can be supplied. Cold food was not kept cold (several mornings the cream cheese had a crust on top and toast was stale among many other issues) and hot food was lukewarm at best. Worst food on a cruise ever for me. Never heard from the captain and the intercom system did not work correctly. The toilet in my stateroom flushed sporadically and when trying to use the stateroom phone no-one would ever answer when trying to reach guest services, only beeped and when I finally got someone to answer, they could not hear me, so the phone was screwed up too. One morning the entire section on my deck, the toilets did not flush, it was coincidentally the day after the water was turned off. It was the worst cruise ride I have ever had. It felt like I was on a roller coaster and bumper cars at the same time
Recommendation: AVOID _BEWARE