CB Cruises and Charters Carnival Cruise Lines Aus $400.00 on board credit never recieved

Carnival Cruise Lines review: Aus $400.00 on board credit never recieved

Sharon Johnson of US

Jan 08, 2025 4:26 pm EST

Verified customer

Featured review

To carnival team,

Please be advised that we never received our Aus $400.00 onboard credit for sailing on the 30th December 2024 on a 9 day Pacific cruise on Carnival Splendor as promised by an email on 21st August 2023. Please can this be rectified ASAP. There is a credit of Aus$ 625.66 as the sprinkler system automatically went off in our cabin. This meant we switch cabins to a lower deck. Thank-you for this compensation.

Claimed loss: Aus $400.00

Desired outcome: I would appreciate a refund of Aus $400.00.

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