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Cash App Complaints 61

ComplaintsBoard
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8:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cash App Loan company took money from me cash app and will not refund or answer calls

Date 03/23/2022 approx 1:00 pm est

Received a call from a gentleman named George said he was with Upstart and I was approved for a loan. He continued and said he would need 100.00 refundable for processing so I did through Cash App (4 different transactions $200.00 total)

phone numbers and text numbers for docs

[protected] Manager call back

[protected] Heather Waugh Cash App

They were saying they would transfer my loan amount of 2k into my account after I paid the fee which I felt was not normal protocol. Bt desperate because my wife is terminally ill and we needed the money

Desired outcome: I would just like my Cash App returned of $200.00 which I have receipts for.

Read full review of Cash App and 16 comments
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Nancy ace
kaduna, NG
Jul 23, 2024 12:31 am EDT

I was blocked not to use cash app I downloaded it but can't use it cause i was blocked and that's the Cloud flare Ray ID: 8a27a026dca0769b time 8-50am date 13/07/2024 0n Saturday

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Erika Campise
US
Dec 16, 2023 7:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This site needs to be shut down. I’ve read thousands of comments just like mine on twitter and Reddit and cashapp is just a shady scam site. Now it’s difficulty to receive money from the people who pay me because they don’t want to open chime or SoFi which are so much better. I hope you can report them to the proper places.

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Jasper Amedio
US
Oct 22, 2023 5:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They let a thief take $650.00 out our bank account and cash app never tryed to refund the money or look at the history of this crissy345 that tryed 10 times but got in one time cash app is a big rip-off avoid at ALL COST.

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Peter Cummings
US
Sep 26, 2023 9:00 am EDT

I would like to file a "wheres my refund" self employed business fee reversal 2022 tax releif refund that was never uploaded of a resulted "wheres my cash app refund"

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Torianne AdersAllen
US
Sep 23, 2023 3:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are lying how can you deposit money but can't withdrawal money. My husband has money come up missing from his account all the time. Plus the STRIKE APP does the same stuff and it has better security it takes 2 days to get approved but that's only because they're verifying to you so stop downloading cash app download strike.

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John eaves
Chattanooga, US
Sep 24, 2023 12:12 am EDT

My direct deposit went in on 9/7. At around 2:30 pm eastern time these peoples app just stopped working! So I’m stuck with my money in there and can’t use my card to get it out! I have hungry kids. Power bill to pay and rent. I can’t! So I’m in a very very terrible bind. I want my money

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Bianka Blain
Little Neck, US
Sep 23, 2023 5:59 pm EDT

I had a legal name change done, the name was updated on my profile. But each time i order a new card that should reflect the new name, cash app keep sending the card with the old name, i ordered 3 cards already, they all came with the wromg name, i keep calling and chatting with Support but still nothing.

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Walter Griffin
US
Aug 23, 2023 3:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I did not make those purchases someone found my wallet and use my information now I am having problems with my cash out so I need my funds back in my cash app please I don't know what else to tell you I lost my wallet someone got my information that's it it been two and a half months I can't remember what day it was I lost my wallet

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Nicole Stockoski
US
Aug 19, 2023 3:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I’m missing money from my accounts. Any time I contact Cash App the employees [censored] me around. I think the employees stole my money and leave notes about correspondence urging staff to act in ways. I tried calling the company today I got a subliminal that stated “if you’re the owner we sold it”

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Larry Cowans
US
Aug 01, 2023 4:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying to get them to verify my ID , I keep sending them a copy of my ID and they keep claiming they did not get them or they could not verify it

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About Cash App

Screenshot Cash App
Cash App (formerly Square Cash) is a mobile payment service available in the United States and the United Kingdom that allows users to transfer money to one another using a mobile phone app.

Overview of Cash App complaint handling

Cash App reviews first appeared on Complaints Board on Mar 23, 2022. The latest review Cash app was posted on Oct 14, 2024. Cash App has an average consumer rating of 1 stars from 62 reviews. Cash App has resolved 0 complaints.
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  1. Cash App Contacts

  2. Cash App phone numbers
    +1 (800) 969-1940
    +1 (800) 969-1940
    Click up if you have successfully reached Cash App by calling +1 (800) 969-1940 phone number 9 9 users reported that they have successfully reached Cash App by calling +1 (800) 969-1940 phone number Click down if you have unsuccessfully reached Cash App by calling +1 (800) 969-1940 phone number 57 57 users reported that they have UNsuccessfully reached Cash App by calling +1 (800) 969-1940 phone number
    +1 (855) 351-2274
    +1 (855) 351-2274
    Click up if you have successfully reached Cash App by calling +1 (855) 351-2274 phone number 9 9 users reported that they have successfully reached Cash App by calling +1 (855) 351-2274 phone number Click down if you have unsuccessfully reached Cash App by calling +1 (855) 351-2274 phone number 63 63 users reported that they have UNsuccessfully reached Cash App by calling +1 (855) 351-2274 phone number
    Senior Manager
    +1 (855) 351-2274
    +1 (855) 351-2274
    Click up if you have successfully reached Cash App by calling +1 (855) 351-2274 phone number 0 0 users reported that they have successfully reached Cash App by calling +1 (855) 351-2274 phone number Click down if you have unsuccessfully reached Cash App by calling +1 (855) 351-2274 phone number 0 0 users reported that they have UNsuccessfully reached Cash App by calling +1 (855) 351-2274 phone number
    Senior Manager
    More phone numbers
  3. Cash App emails
  4. Cash App address
    1455 Market St Ste 600, San Francisco, California, 94103-1332, United States
  5. Cash App social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 15, 2024

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