Menu
For Business Write a review File a complaint
Chaturbate Customer Service Phone, Email, Contacts

Chaturbate
Reviews and Complaints

chaturbate.com

Learn how the rating is calculated

1.5 5 Reviews 406 Complaints
Claimed
Chaturbate has claimed their business profile
Write a review File a complaint

Chaturbate Complaints 406

ComplaintsBoard
N
12:40 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Cuenta baneada reportes falso

Buenos dias soy cristaln07 coloco una queja por que bloqueron mi cuenta permanete mente por reportes falsos y yo tengo palabras bloqueadas usuarios bloquedos y coloque link de mis show para que vean que ninguno es sucio yo dependo de esta cuenta mi familia y la verdad mandado correos ninguno me reponden la verdad parace injusto llebo trabajando con ustede 4 años me gustaria que revisaran mi caso por que son reportes falsos yo cumplo las reglas como ustede las tiene pero por culapa de alguien haga repportes falsos no me ayuden se loa gradeceria q revisaran mi caso gracias

Read full review of Chaturbate
View 0 more photos
Hide full review
ComplaintsBoard
B
6:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate My account being suspended then banned

Hello. My account was suspended first on July 5th 2023. I wrote an email because I really wanted to know what I did and my email was not replied. On 10th July 2023 my account was permanently banned. To be honest I don't know what I did.

Kindly I would be glad if you resolve my issue update me on what I did and kindly give me one last chance. I would be grateful.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
T
3:18 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Unban my account

Hello my main working account was banned recently been offline sick not working but been helping a friend to cash out but her account got banned last week and because I was associated with the account I thought that's why am banned have never appeared on that account camera am just helping with cashing out may I please get pardoned I only helped with cashing out ,is it against the rules to cash out? sorry I didn't know?can I get my account back that's all I request to be ubanned from my main account and work please I was not email back ,it's 3 days now no response I hope you hear my plead and pardon me.

Desired outcome: Id appreciate a response and my account being unbanned.

Read full review of Chaturbate
View 0 more photos
Hide full review
ComplaintsBoard
M
7:58 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Chaturbate Broadcaster adamo-rossa's

I don't know what the broadcaster issue was or maybe they were just starting, but they were rude and just took my tokens, and stated it was their room, and they can do what they like. I have a member with chaturbate for years, and have never complained about a broadcaster or wanted a refund, but this was unbelievable, they was steadily taking tokens, but stated they did nothing but in private, ok so I understood that after being nice and giving a large amount of tokens, so we decide to go private, ok but wihile the clo0ck is going, they are talking and telling me its going to be 250 for show, I tried to explain to them, that they would be double charging, because that was wjhat the pvt was for, it was 18 tokens per minute, with a lenght of ten minutes, so while they are asking for these tokens, I can;t stop the show, because it was 10 mins length, so I lost those tokens, so then I explained to them they could do a password show, if they wanted to charge that amount of the 250, so I tried to be patient, so I gave him the benefit of doubt, and we stasrted the password show, and the entire time the screen was blank, and they kept saying they was nervous and such forth, but the entire time the screen was blank, so after about 20 to 30 mins they come and say they did what they was suppose to do, and to go any further, it was going to be 500 tokens, but thats where I told them. You can't just take people's money like this, at this point I was mad, really mad, because I had just spent about 600, 700 tokens for nothing that they said, I have never experienced this as long as I have been a supporting member, and they stated several times, it's my room and i'll do what I want too, I told them I totally understand it's their room, but we as a customer are paying our money for a service that you say you are doing, but are doing nothing, but taking people's money, and that is not cool, and I would like to request some of my tokens back, half or something, because this was totally wrong, and I have never been treated like this by a broadcaster, i'm still in total shock, and they really need to be talked to, because this is not the job for them. I think out of all fairness and respect, I should receive a portion of my tokens back from this person because they really were a con, and I don't appreciate someone just taking my money like that, I don't mind giving, but I don't want for someone to just flat out take my money.

Thank you

Michael l. Wilson

Username howdoyouwantit1

Email;[protected]@gmail.com

[protected]

Pay information, last four 1586

Desired outcome: The person should be banned, for a specific time period, and I should receive my tokens or a portion of my tokens back from this individual.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
I
10:23 pm EDT

Chaturbate Interactive video abuse

On Friday July 07,2023 about 08:15 was on https://chaturbate.com. It brags that it service can be free. Unknowingly and without my concent thrust into costly service. No INTEREST,notice, or consent to purchase was used.

Best efforts to abrogate or mitigate damages failed. I tried to cut down or slow down costs. This did not work. Charges kept going dispite turning off computer.

Desired outcome: 1.) Refund appropriate service charges. At least $ 44.00. 2.)Chatubate to have standards for communication between service provider and patron[ s ] failedfor services.3.)Chatubate to consistency follow their rules for purchase.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
T
9:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate Account banned - identity theft

Hi, someone has taken my model account Tray2711 pretending to be me. The laptop I work on was stolen and the person has tried to set me up to get banned on purpose off Chaturbate platform. Can you please allow me to make a new account so I can disconnect myself from the person who stole my identity.

I can send any form of identification to confirm I am myself. I am requesting Support to please allow me to open a new account to disconnect me from the person who stole my identity.

Thank you, Support Team

Desired outcome: I am requesting Support to please allow me to open a new account to disconnect me from the person who stole my identity.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
V
12:15 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Please Help! UnBanned Account

My fiance's model account was banned because someone stole his laptop and went live on my account. Me and my fiance model for Chaturbate together. He has been a model for many years and was teaching me how to model as well.

My fiance model name is Tray2711

He has tried to contact Chaturbate many times but cannot get a response from Support because his account was banned due to someone stealing his laptop and going live on my account.

This is the only way to inform Support of what happened. Please Open / Lift my fiance Tray2711 model account the incident was not his fault. His laptop was stolen.

Thanks :)

Desired outcome: Please Open / Lift my fiance Tray2711 model account the incident was not his fault. His laptop was stolen.

Read full review of Chaturbate
Update by Vivian Deya
Jul 06, 2023 10:07 pm EDT

Below is a email attachment from Chaturbate Support saying I was not involved in any incident. Please lyft/open me and my fiance model account immediatly!

View 0 more photos
Update by Vivian Deya
Jul 06, 2023 7:39 am EDT

My model name is iamfreakybaby and my fiance model name is Tray2711. My fiance labtop was stolen and the person who stole his labtop went live causing us to get banned. My fiance was blamed by mistake because Chatubate didn't know his labtop was stolen. I am requesting Chaturbate to please understand and lift/open my fiance Tray2711 model account. The incident was not his fault. Someone stole his labtop. Thanks

Hide full review
ComplaintsBoard
J
2:45 pm EDT

Chaturbate Amy_Mils Cam Model

Amy_Mils is a Russian Cam Model who has taken alot of my money only to harass me. She is extremely rude and gave nothing in return for all the tokens I've given her. And has even caused me Panic Attacks! I try to ask her if I can get anything in return for all the money and she lies and says what money and lies to me saying she wants to visit me and for me to send her more money. Please help with this evil model. I have never met any cam model like this!

Desired outcome: She should be fired of Course or atleast penalized in someway

Read full review of Chaturbate
View 0 more photos
Hide full review
ComplaintsBoard
S
5:00 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Banned account

Account Name: Supermanforme

My account was suddenly banned after using the platform for more than 2 years and making over $20,000 dollars, building up thousands of followes and a constant satisfaction score above 90%.

For months kept sending emails asking for clarity on why my account is banned because i did nothing different than before and I keep my shows and interaction clean and positive.

For month's the feedback I received was automated, just stating that the account is banned and because of the ban status they won't reply to future emails.

Eventually they got back because was constantly asking, and according to them my account is banned because i used someone else's identity or used fake identification.

Finally I could backtrack and see where things possibly could have gone wrong.

The only logic possibility where this could have happened is when i tried to add a friend to my room.

I send them an email explaining what had happen.

Email to Chaturbate with explanation of incident.

Hi team Chaturbate,

Account Name: Supermanforme

Thank you for getting back to me with a valid explanation to why my account is banned.

Please keep in mind that when the incident happened, my account was already verified on the old and new system.

When you keep this in mind the explanation that follows will make sense, because I did not have any reason to try and upload and verify myself again with someone else’s documents to allow my face to appear on my broadcast if n am already successfully verified.

My account was verified on the old system and then the new verification system with valid proof of identification, I can do so with an ID card, driver’s license or Password.

Explanation:

I tried to add another model to my profile that is new to the Chaturbate profile.

While going through the verification process, after taking the photo of his Identity card, I told him to hold the phone to scan his face.

While he was holding the phone to try and do the scan, he could not see anything because the camera zoomed in too much and he could not understand what was happening.

He then turned the phone towards me to show me that it was not working, but because I was standing further away than he was, the camera was able to pick up my face and accidentally scanned my face.

I tried to immediately stop the process, but it was already processed.

Like I said, there would be no reason for me to try and validate myself again if I was already verified, so this was a stupid accident on our side not being very familiar with the new process.

My documents are 100% real and had no problem with verification on the new verification system when I did it before, if my documents were fake, it would not have passed me with the new system a couple weeks prior.

Can I please request that I get another chance to verify myself and get the ban lifted from my ID number.

Of course, the system will pick up if my documents are not real and not verify my, but I know my documents are real so I’m not worried that will happened, I’m just asking for the opportunity to proof it is real

I have been a Broadcaster for more than 2 years and I have cashed out over $20,000.

I am a good broadcaster with an above 90% satisfaction rate and over 12,000 followers.

While I broadcast, I even like to use tokens I make to give to other broadcasters currently broadcasting.

I’m a very friendly broadcaster, and I believe Chaturbate is a great application to help us make money.

It’s a good way for redistribution of wealth, it allows people to spend access money on us who can do good with the money in a safe way.

I would really appreciate getting another opportunity to be part of your community.

I will gladly donate the tokens I had on my account to any other broadcaster or to the chaturbate team to show that I am sorry for the misunderstanding.

Thank you for your consideration.

Account Name: Supermanforme

Thank you team Chaturbate.

Desired outcome: Banned lifted on My documents because it's not fake and opportunity to do my verification again with the exact same documents that was approved successfully before the mistake upload mistake was made

Read full review of Chaturbate
Hide full review
ComplaintsBoard
W
11:53 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Skinny_wild18

I paid 200 tokens and she she within a minute. Said something in Spanish that I don't understand and said that she was going to get breakfast bye. I don't care who you are, that's stealing . That's $20 out of my pocket I want back please thanks It happened on june the thirtieth Around 9 or 10 Am i don't know what else to make it any longer.

Plain And simple I paid for a service that she kept hounding me. To do And stole my money. I don't have photos or anything. Because I had to exit the system to make a complaint and then lost all the data. Sorry I was a little bit shocked. I, i didn't think that would happen. So far. My experience has been pretty good.

And I would like to keep having this experience. That depends on you. Thank you william skinner or williamskin48

Desired outcome: Money back and scams like that stopped

Read full review of Chaturbate
Hide full review
ComplaintsBoard
S
1:58 pm EDT

Chaturbate False claims of fake ID

I have been a longtime broadcaster on CB and have had several accounts. Recently I was banned from the platform and wasn’t able to get an answer from Chaturbate until today. They claim I provided falsified identification documents.

My old accounts used my valid State ID and never had a single issue. Then it expired and I got a new valid State ID. This new, 100% valid ID has all the same detail and info as my old one and is literally from the local Department of Motor Vehicles.

I want to complain about this false accusation, which can so easily be proven to be false. CB has provided no way for me to re-submit or to address this ridiculous issue. Jumio clearly is having an issue with newer IDs or something. Why in the hell would I provide a fake ID if I’m over 30 years old and have had many CB accounts?

I’d also note that other cam sites have successfully verified me using the exact same ID referenced above. Makes no sense.

Desired outcome: Review the valid IDs I’ve submitted and unban me

Read full review of Chaturbate
Hide full review
ComplaintsBoard
M
11:38 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Broadcaster using manipulative and unethical methods

On- or Off-Platform Interactions/Meetings

Upon discovering that I had been manipulated and enticed without my consent, Broadcaster Stella_Atkins knowingly and with malintent deceived me to be a reliable and steady revenue stream for her gain. Broadcaster Stella_Atkins gave access to third-party social media outlets not listed on her profile page. Along with false promises of wanting to be exclusive, It is of utmost importance that all my dealings and proposals are above board and transparent. I have been treated unjustly and contradicted by the law; I will not hesitate to consult a legal expert or seek assistance from the appropriate authorities. My safety and welfare are always my top priority, whether on or off the platform. Kindly let me know if you can lend assistance with any other concerns I may have.

Desired outcome: To have Broadcaster Model Stella_Atkins banned from the site.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
G
2:56 am EDT

Chaturbate Chaturbate shadowbans models who are unique

Chaturbate is quite obviously shadowbanning me. I feel that shadowbnning is both dishonest and unethical. Chaturbate and likeminded companies need to be honest with people and let them know that they wish to curate their sites. And, in curating their sites, wish to only hire models they feel best represent their Brand.

It's incredibly selfish for companies like Chaturbate to trash the esteems, incomes, time and income of people because they simply want to have as many people on their site as possible, even if it mean having them there under false pretenses.

I'm an extremely attractive model with extensive experience as a photo / art model and I've accumulated several thousands of followers -- many of whom became regulars. And what do I get for four years of perseverance? A permanent shadowban.

My room remains permanently empty for the entirety of my five hour sessions.

It should be noted that Chaturbate uses an AI-driven 'psy op' tool: the 'Feedback' option, where models can voice their grievances. This tool allows Chaturbate to curtail the ferocity of their shadowbans to the degree of anger elicited in unwanted performers. A complaint signals Chaturbates AI that the unwanted model has been successfully agitated by their Authoritarian Algorithm, but simply refuse to leave -- this is dealt with by imposing a more severe shhadowban, whereby the bots which Chaturbate sends to the models room (to maintain a false sense of inclusion) are omitted from the models sessions, creating an immense void. The intended outcome? To de-incentivize the model.

It is now common for Corporate Fascists who run Authoritarian Woke Companies to use agitation to de-incentivize models / performers / content creators they don't regard as best suited to represent their brand. Sadly this method of algorithmic tyranny is carried out at the expense of people's well being.

This has become commonplace among 'liberals' -- this love of Corporatism, Conformity, Violence, Coercion, Cheating and War.

Silence is no longer death, speaking the truth is. A strong sense of self is no longer an asset, it's a determent.

And so, one hour turns to another. Dead silence.

How smooth their machine works. Churning out ugliness, exalting mediocrity, training minds, selling accessories for manufactured behavior, as people become indistinguishable from the AI which engineers them.

Multinational conglomerates place people in their appropriate places by queuing in on their exact specifications, categorizing them and creating a profile on them. As time goes on more companies become a part of a greater monopoly which conducts online life in a vertical fashion devoid of conscience.

It's easier when AI does it: you don't have to take accountability for the souls you mangle and the hearts you break.

This will sell, That will not.

This kind wins. This kind fails.

Six thousand visitors for this very special person, zero visitors for this deplorable loser.

Don't complain.

Help yourself.

They can teach you.

Take control of your destiny.

Wanna learn?

Based on what we made, we know this much.

Desired outcome: stop bullying people with AI, treat people fairly, treat people with respect

Read full review of Chaturbate
Hide full review
ComplaintsBoard
S
3:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate Banned for no reasons. tokens frozen on 3 different user names

I have 3 usernames that Chaturbate have banned and when i try to email I get NO response. so i tried to contact them under an email they did not have of mine. I got a response with in an hour or so. told them my issue and they told me I had to send a request through the email I had logged in with on these accounts.

Ive sent many emails and get nothing from Chaturbate. all the money I have spent on this s ight and no some of the tokens i earnt on chaturbate i feel like i am ready to sue this website for fraud and for stealing.

very worthless company

Desired outcome: take all usernames off the ban and let me return to chaturbate so i can retrive my to kens and alert the few friends that i made on this site to steer clear of chaturbate

Read full review of Chaturbate
View 0 more photos
Hide full review
ComplaintsBoard
A
7:31 pm EDT

Chaturbate Broadcaster christoferjackson

Hi — I believe a broadcaster is scamming people. He's got a Goal posted of "Cum" for 40 credits, which seemed unusually low to me. Earlier today, I was viewing his brodcast, and several times enough credits were posted to cover the 40. Then he didn't "cum" or do anything performative, but the goal somehow went back to being not ok fulfilled. Not usually back at a full 40 credits needed, but always at least 5. This happened at least twice, maybe 3 times. One of the times, a message actually came up indicating the Goal amount had been met. But no action and then back to not fulfilled. I was just on again in the last 10 minutes or so and there were posts in a row totalling 41 tokens, followed by a Goal update saying 5 more tokens (out of 40) were still needed. I PMd the guy and asked him to come clean but he denied it.

Desired outcome: I'd just like him to fulfill his Goals if viewers contribute the stated amount.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
A
7:22 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Chaturbate Negative balance on my account

Hello guys please help me what to do with this? I have a model friend who sent and been sending tokens to me to help them out withdraw their money fast.

Recently they sent me 14032 tokens which I withdraw and sent them the money afterwards I recieved it. Now when I logged in I just saw I have a negative balance in Chaturbate and I contacted them about it I figured that a friend of mine who ask for a favor agreed to the customer support to receive the money directly to her but then I DONT KNOW ANY OF THAT AGREEMENT AND I WASNT INFORMED I'M NOT ALLOWED TO RECIEVE ANY MONEY FROM MY FRIEND but they hold me accountable for the balance I've already withdrawn and given to my friend.

I know they didn't follow the support and all, but then I'm trying to figure out and ask the support what's the solution for this and if the tokens amount has been completed again, where will it go? They are not answering that and so I tried streaming and earned some tokens and now I've seen they less it to my negative balance but then I ask my friend if it went back to her account they said NO.

Please don't do this and hold me accountable for someone fault.

First I'm not informed I'm not allowed to accept tokens from them and don't know any of you and my friends agreement with the payout as they always ask for my help.

Second, please answer where will the token go? Once settled? Will you get it? Please answer that, the money has been withdrawn therefore I can't send it back to you.

I've attached a proof that I've already given the boss of my model their money.

Desired outcome: I would like to have the negative amount removed to my account and hold my friend instead accountable if that's what you would like to happen. I'd appreciate it very much

Read full review of Chaturbate
View 0 more photos
Hide full review
ComplaintsBoard
S
10:25 pm EDT

Chaturbate Chat account mysteriously banned yet still charged for service

About two years ago now, my account was mysteriously banned and I was only informed AFTER being allowed to make a token purchase by a message saying my account was banned as they MAY have reason to believe I MIGHT have violated the terms of use. Having no conflicts or incidents I’m aware of, I’ve emailed support at least a dozen times trying to both find out what the problem is, as recommended at the end of the notification, again sent only after being allowed to purchase tokens that I’m unable to use.

To date, I have received NO RESPONSE to any of my repeated requests for a refund, nor any explanation for this unwarranted action as far as I can tell. Had I unknowingly violated some obscure term as I’ve never had any conflict, confrontations, or even disagreements, My account should be locked and not allow fraudulent token purchases to thereafter be notified of the action against me.

It’s unbelievable that I’m not only still banned, but have never been provided any explanation nor refund of token purchases processed by Chaturbate and being banned from new accounts with different email addresses which weren’t ever even used..

I understand mistakes can happen but ignoring numerous requests for refunds and information must be intentional so leaves charge dispute, BBB, and FTC complaints, and possibly legal action as it sure feels discriminatory at this point.

Desired outcome: Not being discriminated against and just getting my money(‘s) back from my purchases which were processed BEFORE repeatedly blocking my account(s) . At this idk if the explanation matters

Read full review of Chaturbate
Hide full review
ComplaintsBoard
M
1:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Chaturbate Chaturbate exemplifies corporate fascism

Chaturbate earns 91% level of Trustworthiness when the company actively profiles us, trolls us and emancipates us with bullheaded AI, akin to the German Gestapo? No

Try 9% Trustworthy rating. And this is based solely on the fact that they usually send checks to you on time.

Chaturbate is crummy and oppressively bigoted.

Most offensive is the fact that they want you to believe that what you're experiencing is [real].

It's [real] when you sit in your room for four hours with zero visitors and all your customers simultaneously decided to boycott you for no reason. It's [real] when a moderator lingers in your room picking your brain for a huge portion of some of those hours.

Make no mistake: the type of Corporate Fascism one increasingly experiences on Chaturbate is no different than what one experiences on any Internet platform. We're not participants, nor competitors, nor hopefuls. We're products or we're not.

As corporations (and governments even) co-opt Big Tech they've moved increasingly away from anything vaguely participatory. However, fake Woke Corporations, not out of ethics but out of Greed, don't tell us that some of us are not desired on their platforms.

They simply de-platform us, while their Woke Liberal Bots assure us that we can trust them and they would never do anything wrong.

But they don't mind having us there. We don't take up bandwidth and the more people on their sites, the more people buy things.

Do Corporate Fascists mind transforming people into products and purchasers, often against their wills? No.

The people who willingly allow themselves to be indoctrinated this way don't seem to mind either. They just feel really proud or utterly rejected.

And do Corporate Fascists mind crippling the incomes of the people they lie to? No.

And do Corporate Fascists mind crippling the esteems of the people they lie to? No

And do Corporate Fascists mind allowing the lowest levels of in-site tyrrany to run rampant? No.

As long as the bottom line is met.

Chaturbate's Star Models are being platformed. This, Chaturbate believes, is the only way they need to make money. Not by letting people choose.

No Big Tech site is any different.

A predetermined product (or several predetermined products) are constructed and people are hired to become that product or it's customer.

Woke Corporate Fascists can lie all they want ('this is all about you' or 'you do you') but, in the end, they despise true individuality and strong wills.

Woke Corporate Fascists exist to reward shallow, unimaginative, compliant individuals with disposable dispositions... pledged to honorable escapism or bonafide realism (whichever is required).

You'd be a conspiracy theorist to think otherwise.

Desired outcome: transparency

Read full review of Chaturbate
Hide full review
ComplaintsBoard
G
12:27 am EDT

Chaturbate Only platforms models who belong to the studio monopoly

Sure as LefTube sold out to multinationals, only platforming corporate shills and leftwing politics, sex sites sold out to virtual 'studios'. The actual purpose of 'studios'? To screen models, train models and exploit them more than they're already exploited. The studios pay Chaturbate and, in return, Chaturbate sends business to their models... a percentage of the models earnings go to both Chaturbate and these 'studios'. People are, naturally, drawn to highly popular entertainers so Chaturbate plants thousands of ROBOTS (or artificial intelligence) into the rooms of studio models, which draws men to 'the party'.
This makes it a win win situation. The studios make money and Chaturbate make money.

Meanwhile, we sit in our rooms. five hours. Ten hours. However long. We're not even on the site, though we see ourselves. All attempts at contacting support are handled by ROBOTS (or artificial intelligence) which sends us canned responses assuring us that we need to work on our Instagram profile more often. The truth couldn't be more far from true. The Internet is now a corrupt Monopoly and all social sites are little more than human engineering platforms. It doesn't really matter if the models are three dimensional AI figures, pre-recorded shows or live. You can be assured that your experience will be highly simulated. "Want to talk to the King? The Queen? Fork up the money. They're quite busy." Meanwhile, we who came on the site and accrued hundreds of 'followers' and 'regulars' can be rest assured that we will no longer see any of these people.

Why? Chaturbate is ran by a pack of Greedy, ruthless, selfish and unethical goons whose corruption knows no boundaries. They hide their tracks well. Sorta. Oh and by the way, that ROBOT (or artificial intelligence) that greets you as soon as you start your session (the session no one else but you will see), you could always block it. They'll create another. And another. And another. And another. And so on... Why? They care. They don't want you to leave your fruitless session with a bruised ego or anything like that.

CB - "At 6am, if you wake up, you can have the leftovers, Miss Independent"

ME - "OK. I'm here. Tired, but here."

CB - "Oh wait, no one can hear the music you're dancing to. They're leaving in literal droves!"
ME - "But the sound is [fine] on every other streaming site".
CB - "Check you settings. Oh and, by the way, how do you rate our automated assistance?"
ME - Horrible. Absolutely horrible.

Desired outcome: Make Chaturbate organic again.

Read full review of Chaturbate
Hide full review
ComplaintsBoard
N
2:10 pm EDT

Chaturbate was recorded without knowledge/cost me my relationship

hello,

i have never had this issue resolved or been compensated for loses and emotional trauma and damage caused by your sight. My girlfriend at the time (who broke up with me over this matter) discovered an account named "givingpleasure11" and i never visit chaturbate...however apparently someone was recording intimate moments of me and streaming them on chaturbate and making money off my body and it cost me the love of my life. i have picture evidence of the account.

Desired outcome: I would like restitution for the damage that was caused in my life due to the lack of your guys' security and privacy in your firewalls. A minimum $500 dollars would make things ok.

Read full review of Chaturbate
View 0 more photos
Hide full review

Chaturbate Reviews 0

Looks like Chaturbate has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

About Chaturbate

Chaturbate is an adult website providing live webcam performances by individual webcam models and couples, typically featuring nudity and sexual activity ranging from striptease to explicit acts. The platform allows users to watch performances for free or purchase tokens for tipping and private shows. It offers a variety of categories to cater to different preferences.
How to file a complaint about Chaturbate?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."

4. Detailing the experience: Describe your experience in detail. Include key areas such as:

  • The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
  • Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
  • Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
  • The company's response to your attempts to resolve the issue, if applicable.
  • The personal impact of the issue, such as financial loss, stress, or time wasted.
This information will help others understand your situation and the severity of the issue.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.

Overview of Chaturbate complaint handling

Chaturbate reviews first appeared on Complaints Board on Jan 30, 2016. The latest review Account banned was posted on Sep 20, 2024. The latest complaint Account ban was resolved on Apr 02, 2024. Chaturbate has an average consumer rating of 2 stars from 411 reviews. Chaturbate has resolved 52 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Chaturbate Contacts

  2. Chaturbate phone numbers
    +1 (949) 274-7960
    +1 (949) 274-7960
    Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 3 3 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click down if you have unsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 6 6 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
  3. Chaturbate emails
  4. Chaturbate address
    23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
  5. Chaturbate social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Chaturbate Category
Chaturbate is ranked 8 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.