Chicago Tribune
Reviews and Complaints

For over a year your company has been delivering the inside shopper I called three times to please stop delivering the inside shopper to my home at 16410 S. Howard ST Plainfield, Illinois 60586 I spoke to your representatives on the phone on or a bout 3/11/22, 3/18/22 and again on 3/25/22 they assured me over the phone delivery would stop so for the fourth time I'm asking you to stop sending inside shopper to my address Thank you.

My address is 1723 N.Mayfield Chicago Illinois 60639 and I have made numerous calls to you about the ad being thrown on my lawn for years and you disregard my property and throw trash anyway and you see the previous papers thrown for weeks still lying there and you throw more now I have to get legal involved. Because you disregard my property.

No newspaper today

I pay for print delivery for Wednesdays & Sundays.

Since last payment 11/29/21 which I understood to be for delivery from 11/30/21 thru 02/01/22 - out of the possible delivery dates for 12 Sundays and 13 Wednesdays, I have not received papers on 5 Sundays and 7 Wednesdays.

Therefore I have not received delivery a little less that 50% of the time.

This has been an ongoing issue since May 2021. When I do receive the papers I have to look for them to be in the gardens/bushes - if they are received at all.

I now have a statement which indicates that the cost to continue my print subscription thru 05/07/22 would be $$69.50 and which amount is due on 05/05/22.

What is the charge for digital only and can it be paid 1/4ly or every 6 months?

I am considering cancelling my print subscription, or possibly my entire subscription.

Please respond.

Bobbie Murray

10026 S. Talman Ave

Chicago, IL 60655

[protected]@sbcglobal.net

I am astounded that the Chicago Tribune today (2/26) provided so little information about what's transpiring in Ukraine. Surely what's occurring in that country is a seminal event in our century and deserves a lot more coverage than a single article about a Ukrainian truck convey on its way to a demonstration.

Putin riding roughshod over a sovereign nation in blatant denial that the Yalta conference occurred, his barbaric land grab that will cost thousands of lives, undoubtedly trumps pretty much any other news today.

What's going on? Some kind of censorship, or does the Trib believe that its readership is only interested in more local news? When major newspapers fail to provide ample coverage of world events that will deeply impact our lives now and in the future, I can understand why so many of us in this country remain ill informed and uneducated.

Amy Arnold

Chicago, IL 60614

i live in a 40 unit building and we used to get weekly sales paper and we dont receive those sales paper any more please tell me what i can do to start receiveing them again 6505 n nashville ave apt 203 phone number [protected] land line

Read my recent comment, posted today, 1/24/22, at approximately 12:10 PM today. I await a call back today, or will, most likely, cancel my over 40 year subscription! After just having posted a rather lengthy comment, you add insult to injury & tell me this complaint is too short. Do the work, & scroll up — it shouldn't be difficult. FYI — I am the person, who has been your customer for over 40 years. I fear that our relationship is coming to an avoidable end.

live on
5136 S McVicker Ave
Chicago IL 60638

never receives the insideshopper

Date of Incident - January - so far I received 2 out of 9.
Redelivery promised 7 of 7 - Redelivery received 0 -7

Big problem is that there is no one to talk with. On that rare occasion when hitting 0 is successful you talk with someone with no authority at all. Just pass it along.

One's only judgement on resolution is the paper at the end of the driveway. So far I can only have the opinion that the Chicago Tribune is either short of labor or incompetent.

This is the fifth day in a row we have not received the daily paper. We also missed three days last week. I've reported this every day by phone with only the response to redelivery or credit my account. They do not redeliver the paper in this area. All of the people I know that have the same carrier are having the same problem. Please respond as to why this keeps happening. Thank you. Steven Davenport 332 Crescent DR. Sycamore Il 60178. [protected]

Keep calling to ask why the Inside Shopper keeps stopping from delivery. The other blocks receive it every Wednesday. It just my block that gets skipped. I call and they assured me it will get deliver. I receive it one time and it stops again. I'm pretty sure the stores pay a hefty amount to have their specials announced and delivered. I just called again after several weeks of not getting it. We will see how long it takes.

I'm not sure why but I haven't received it several months notice on my walks in the morning at a every other three houses get one I don't know who is delivering in The 4400 Block of Dubois Brookfield Illinois very bad deliveries.

Now going on two months I have been pleading with Customer Service Tribune reps to PLEASE DELIVER the Insideshopper to my residence at 2445 W. Hutchinson St. in Chicago. What is so frustrating is that the Insideshopper is already being routinely delivered every Tuesday to my immediate neighbors at 2439, 2441 and 2443 W. Hutchinson. After every contact with Trib customer service I am informed that the delivery service will be notified yet while my neighbors continue to receive the Insideshopper I don't. It appears that customer service has little if any influence over what the delivery service will or will not do.

1511 Park Ave, Racine, WI. Both Sunday 9/12 and Sunday 9/19 I did not receive a Chicago Tribune. I called to receive a credit on 9/12. On 9/19 I asked that a paper be deliver and was told it would arrive by 12:30pm. When it had not arrived by 2pm, I called to ask for a credit. There was so much static on the line I could not understand the automatic response message. I tried several times over the next two hours and the line was still full of static. I tried to email the Chicago Tribune using the ling on their web site but got the message the line was broken. Not happy with Chicago Tribune customer service.

have not recieved paper for two days

Today again, I didn't receive my paper which happens all to often. Today I called around 8:30AM and was told it would be delivered by 12:00 noon. It's now 12:30PM. On the days it does come, it usually missing parts big sections ( including the front 4 sections) or folded in the middle. The sports section no longer covers high school sports, the college coverage is not covered, and the little coverage of pro sports is 1 - 2 days late,

It's hard to justify the cost for such a poor product.

Our digital copy of the Sunday Chicago Tribune contained comics, comics3, and the Parade sections. The delivered paper copy was missing all of these sections. This has happened on several occasions. Could you please assure us that it won't keep happening to the print version? We pay for a complete printed copy, not copies that are missing whole sections. Thank you.

I have called the paper for last 12 weeks and talk to person at trib. I was told that they would talk the person who is in charge about not getting Sunday paper. Not a thing has happen. I don't think that the person I talk to said any thing to person who in charge that person dose not care. I could talk to wind and get more responce.

Ernest Hart

The food sales in the insideshopper was delivered by mail after 3pm on thursday! Why so late? Was it the mailmans fault or the tribunes fault? Why can't it be delivered on monday instead of thursday? There is no excuse to deliver the food sales paper so late on thursday! We will contact our food stores and ask what they can do about getting the sales paper earlier.