Citibank
Reviews and Complaints

i have received a inheritance certificate from citi bank, london which ive had emails from a Rhonda Wilton who claims to work for citi bank which has been on going for 6 months, she claims this is from the IMF and citi bank is handling the tranfer of $ 8.3 million usd to my account here in australia, she has sent me a name and address to send money via western union so a fee can be payed for the tranfer to my account, the name of the person is cornelius joshua still, and the street name is1 graham ave, hempstead, new york, usa, ive sent money to this person and the ntcm is..[protected] but there was a stop order from the IMF and the want $700 to clear the $8.3m with a certificate which ill forward to you, but ive told them i dont have $700 so they say send $170 and pay the rest when the tranfer is complete and the wu tranfer is to the same person as above.Also the email address of this rhonda wilton is..[protected]@hotmail.com.uk if you can confirm that this is a scam to me that would be great and if it is and you can arrest them even better, oh and my name is wayne, hope u can help..ps ive tried to send certificate but its to big, if you can reply to me ill send it to you then

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I have been working with citibank for 6 months. My relationship started with them when the
Company i was working for transferred my 401 to a holding account. This account was with citibank retirement plan svss citibank drive san antonio tx. I contacted my credit union and asked them about how to transfer funds from citi bank to my retirement plan with my credit union. My bank pleasantly said no problem we do this sort of thing with other banks all the time. That was the last pleasant thing i was to enjoy.
Citibank proceeded to make this transaction as difficult as possible. They requested duplication of documents from me several times. I then sent everything from then on by registered mail. They still repeated things like we have not yet received your copy etc… one document in particular they stamped received, then returned a copy to me. As i spoke on the phone with to a so called supervisor (Bs) telling me they had not received such document. This sort of thing went on for 6 months. They even at one point said they would have to start the process all over because they exceeded a self - imposed time limit on a form that was filed earlier. Un - freakin - believable. I then told them do what - ever you think is best. I am filing a complaint with the irs i have had enough. Https: / / www. Federalreserveconsumerhelp. Gov / complaint / formcomplaint. Cfm
They then said sir we should be able to deposit your funds by this time next week. They did not so i again followed up. This time i find out that they did send the funds by us mail instead of electron. Oh believe me my credit union was just as bewildered as i was. In the end i received the check and citibank debited 75. 00 from the account for services rendered. Yes indeed i will blog everywhere i can and yes the irs above will most definitely get some encouraging words from me about citibank. I do have a paper trail and remember i mailed most things registered.

Extreme disappointment 5 / 2 / 13 6:51pm

My ex-wife had a Home Depot Credit Card before we married. During our marriage, she added me as an authorized user. We legally separated in May 2010, at which time I returned the card to her. In our divorce agreement, we listed settlement items & that we would each assume our own debts, unless specified in the agreement. This debt was not specified, so my ex assumed responsibility.
In May 2012, I secured a Home Depot Credit Card in my name with no mention of any outstanding Home Depot debt.
Recently, I applied for a loan & was told I had a THD/CBNA from June 2010.
How can this be? Am I responsible for this debt, since I was only an authorized user & the account was only in my ex-wife's name?

I want to sue MBNA for allowing thieves to have checking accounts and generating billions on bad check fees. The laws need to change. I lost my business and my credit and am unable to obtain a home loan. You bounce a check, your account should be froze until it is paid and you are ineligible to open new accounts. This will clear up bad checks division at States Atty office etc. Thieves can use a money order. The real thieves are the banks. If you want the case, I have no money. It will be on percentages.

Message text: 10/26/08
Thanks for the letter, after further review this is what I have come up
with. I wanted to roll all my debt in one card but you cut my available
funds in half. Here is the piece of crap that put me in this situation.
Here are all the bounced checks on my account. And here are the bounced
checks paid to me, all from your bank!(Adam Todd Nevius)I want him
prosecuted. He has poisoned my life and his thieving days are going to
stop with me. 9 Bounced checks to Bank of the West. Loan #[protected]
MBNA-Check # 728, 801, 811, 1151, 1265, 1368, 1387, 1400 the boat was
repossessed. Her are the checks to me #1019, 1047, 1090 I had over an 800
credit score and zero debt. I lost my business and was forced to go back
into my trade. I have not Foreclosed or filed Bankruptcy yet.
He is wanted in the State of Florida, Daytona Beach for four Current
Criminal Judgments and Warrants for his arrest. He is also wanted in
other States. He has had his driver’s license suspended; See Rip-off
report.com for more info.
His phone number is [protected] and [protected]
Last Known Address: : 6372 Blackjack Road
Flowery Branch, GA 30542

Ga. Plate # BIN-2216

nevius, adam. 07W-20308-03. state vs nevius. regular warrants.
nevius, adam. 08H-01303. state vs nevius. regular warrants.
nevius, adam todd. 08-B-03268-3. state vs nevius. .
Wanted On Warrant Failure To Appear Rearrest Tippecanoe County Warrant # 23023

DOB:  08/09/1974
Gender:  Male
Race:  White/Non Hispanic
Height:  6' 3"
Weight:  230 lbs
Alias Name – Two Drivers Licenses Ga. -- Adam Nezis
I have contacted and updated this information since it began: Nothing is done and he still continues to victimize others.

Atlanta Journal
Daytona Beach - States Atty. Worthless Checks
Atlanta Georgia States Atty.
DMV Ga.
DMV FL.
DOT Ga.
DOT FL.
Ga. Child Services
Churches in Atlanta Ga
Ins. Companies in Ga
Ga. Police in the surrounding area
Tom Corbett, Governor
Barry J. Schoch, P.E., Secretary, Department of Transportation

One thief attracts another
All Hog, LLC is located at 727 North St # SEAGRAVE Daytona Beach, FL 32114. The officers include Adam Nevius, Cole V Nevius. All Hog, LLC was incorporated on Wednesday, February 20, 2008 in the State of FL and is currently not active. David
A Lipton represents All Hog, LLC as their registered agent.

Source: Public Record data - Department of State - Division of Corporations.

Steve, thanks for the information. I do have a check for $2400 he gave me nearly a month ago which I have tried to cash several times with no avail. He lives with his wife and daughter in Flowery Branch and his father lives in a house right across the street from their neighborhood(Sterling on the Lake). I don't know his exact box number but I believe it is 7754 or 7756 Soaring Eagle Dr. Flowery Branch Ga. 30542. His wife drives a Green Yukon Denali and it always sits in the driveway. He drives a Ford F-350 Ga Plate # BIN-2216 with Turfmaster logos all over it which he parks at his dads house most of the time. I will attach a photo of his and his fathers location. I have not mentioned any of this to Adam nor does he know that I found out about his record. I last spoke to him yesterday trying to collect but it was just another empty promise. I think he would skip town if he knew anything was up; I know several police officers and I have informed them about the situation.

-[protected]

Feb 09, 2012 10:48 AM 00:22:00

[protected]@hallcounty.org [protected]@hallcounty.org

http://www.hallcounty.org/sheriff/sheriff_criminvestigate.asp

Complaint Submitted
Thank you for contacting the FTC. Your complaint has been entered into Consumer Sentinel, a secure online database available to thousands of civil and criminal law enforcement agencies worldwide. Your reference number is:[protected]

Every Year Citibank or Solomon Smith Barney (Previously handled Citibank Stock/Investment Brokerage Accounts) would mail out and post the 1099C online (usually by Feb 10th) so that investors using their services could file their taxes in a timely manner.

This year my daughter is applying to colleges and the financial aid applications are due on March 1, 2013. The IDOC financial aid forms check against the IRS database of your filed tax returns. There is no extension, all filing must be submitted on or before March 1, 2013. If you do not file by the deadline you can lose out on tens of thousands of dollars in student assistance/ student financial aid.

This year Citibank has decided it will send out the 1099C the last week in February 2013, which does not give adequate time to have your taxes done and filed with the IRS, and file the student financial aid forms by March 1, 2013. For weeks I have been sending email to Citibank regarding this matter and they have sent replies stating that "they would look into the matter".

Well, here it is February 25th and there are only three (3) days left of February and still no 1099C has been mailed or posted online. If my daughter loses out on tens of thousands of financial aid because of Citibank's stupidity and negligence she will not be able to attend college this year... this will also turn into a huge lawsuit against Citibank. If enough people are in this same situation this will become a class-action lawsuit.

Citibank Sucks... take your money to TD Bank... better interest rates on savings, less fees, open 7 days per week.

Citibank account was paid off and closed over the phone. Two years later received an invoice for $1399.92. When Citibank was called, the response was after the account was paid, a 37 cent interest accrual was posted to the account, the fees were late payment fees etc. I had received no correspondence at all during the previous two years, and the representative basically said too bad, pay the bill.

Dear Lakshmi,
Your statement " Consignee shifted " is wrong . The address available with you is my own house and permanent address.
My not being available in the house when the courier has visited does not imply Consignee has shifted.
My work involves constant travel but I keep visiting Hyderabad regularly.
If I ever I shift, I will intimated my change of address.
My email has Id has not changed. As per your mail, you are to send me my statement in both formats. I have neither received a email bill statement nor a mail verifying with me if I have shifted.
This is clearly a lapse on your side and I am not liable for your failure. Please see my track record of timely bill payments and review the various phone transcripts with me, which you record. I am neither a defaulter nor an absconder.
I will settle my actual bill but I will not pay any penalties or late fees. It is not the amount but in principle I cannot pay for no fault of mine.

If you have no authority to settle this issue, please give me the mobile number and co ordinates the India head of Credit Cards Division, I will take up this matter with him.
Regards
Sunita Giridhar

Date: Wed, 16 Jan 2013 14:22:27 +0530
From: head.[protected]@citi.com
Subject: RE:'Citibank=[protected]' Bill payment for my credit card
To: [protected]@hotmail.com

Dear Ms. Gridhar,

This is with reference to your e-mail dated January 13, 2013.

We wish to submit the following:

* We would like to inform that your Card Account has been registered to receive Statements on both the modes, namely to your Mailing Address and to your email address

Accordingly, we are sending both physical copy and e-statement to the addresses maintained in our records.

However, the physical copy of statements were returned undelivered for the reason "Consignee Shifted".

* For security purpose and to prevent any fraudulent transactions taking place, we have placed your account in a blocked status. Hence the statements for your card account were not generated and sent to you.
* Based on your representation, we have released the blocked and resent the duplicate copy of the Statement for the Month of August 2012 to December 2012 to the Email address and same got delivered.

* We have not received any payment towards the dues in your card for a considerable period of time.

As a consequence, we have closed your card with effect from December 18, 2012.

To date, your card account reflects an outstanding of Rs. 3, 868.35.

We request you to effect payment towards this amount.

* As per the terms and conditions, if the payment towards the Total Amount Due does not reach on the Payment Due Date, the system will automatically generate Late Payment Charge and Interest Charges.

In light of the above, we regret our inability to accommodate your request for the reversal of the charge.

Please write to us for any further information / clarification that you may require in this regard.

Sincerely,

Lakshmi S
Head Customer Care - Cards

On the 25th June 2012, Heinrich Schempers from Bank City froze my bank account after only receiving an affidavit from Life Healthcare. I was offered a retrenchment package which was transferred into my bank once all six payments were made, Life Healthcare claims it was fraud and asked Heinrich Schempers to freeze my account. It’s all six month now and my account is still on hold, Lilfe Healthcare as not produced any form of evidence proving their fraud case. Now FNB Natasha Brown, ECS Complaints Resolution and Heinrich Schempers says the only way I can get them to fit the hold is with a court order, a court order costs between (10k to15k) and I do not have that kind of money. My question is, Heinrich Schempers put my account on hold with an affidavit, why must I get a court order to fit the hold?

Nov 2012. To quote their website, Citibank Malaysia offers, “a new online banking experience”. Well, being unable to access online banking today (again), it looks very much like the old online banking experience with Citibank Malaysia. Why is that, over fifteen years, I don’t experience a single technical issue with Citibank in Singapore, Hong Kong or London while, together with a number of friends who live in KL, I regularly experience “technical issues” with Citibank Malaysia? Perhaps if they spent less on marketing hype and slogans and more on improving their IT services (and therefore customer service), they could begin to match their colleagues in other countries?

I was given a Citi card as a refund from Novartis and i called to activate the card as directed. However, the card will not work when I try to use it. I have tried at four different places.

This morning I received an Email letter from CitiBank, announcing that due to the high number of credit cards and balances, they were reducing my credit limit from $13, 000 down to below $2500. I then received a statement telling me to pay within 10 days to CitiBank over $10, 000 on my balance, or be charged late fees. Nice, huh? I have been a customer (a good customer) for over 28 years.

I have received similar letters from other credit card companies for several years, including Chase, Bank of America, AT&T Universal (now CitiBank), GM Card, etc. Similar problems and decision based on owing too much. I've been trying but the economy sucks. I have also tried contacting them, and seeking assistance in trying to get a reduced rate or balance. The interest rates being charges range from 20% to 29.99%. I pay my bills on time, and have never failed to make payments over the years, but am treated like a criminal by these ###-Suckers.

After reviewing this website, I filed a compaint with the FTC, and faxed CitiBank a letter about the situation. A few minutes ago (just before 5PM mst) they called me. They informed me they were reversing their decsion, and putting my limit back to its previous level; plus ixing the amount to pay next due date. They claimed that this was a "clerical error". What a Crock! At least they did the right thing...but what a buch of Jerks!

I have a Citibank account I had a load with, started small until I had a loan for over 5, 000 which I switched to citifinancial, Citibank was still withdrawing money from my account which I thought was paying down my loan for citifinancial plus I was paying citifinancial which I thought would pay it faster until money became tight. So I buckled down so I thought come to find out Citibank turned the exact amount of the loan transferred to citifinancial until a overdraft protection account and had been taking funds every pay period out of my checking account. Which was causing the short fall in my finances no one gives a single mother with my salary a overdraft protection for over 5, 000 dollars. So when I looked into it and complained all you saw was overdraft fees. I have called and even found out when you typed in my social security number you get someone else's account that closed out the same time this was supposedly started by me. I have never had a overdraft protection account from Citibank only loans and then that was transferred to citifinancial. They have sincee removed from my account but I am now receiving from collection agencies. During this ordeal I had to short sale my home as I could not keep up with payments, and my son had to take out a loan with his school from room and board as I was paying that out of pocket. I finally switched the bulk of my account to Bank of America joke on me I know, and only left 100 dollars a pay check. I know if I close this account I will never see my money again. Yes I have contacted the federal government but my case is not enough of a financial loss to warrant a investigation. I am however still fighting and will never give up as if they are doing this to me how many elderly have they fleeced enough is enough. I have loads of proof but I am waiting for someone to assist me with this so I hold on to my bank statements fleeced in Chicago.

Hello!

I received a letter about the content specified below. But I do not know whether it is original - although the prints sent to Citi Bank. I actually tried some time ago to transfer large amount of money to Citi Bank in Warsaw, but then - for formal reasons it did not materialize. In addition, I am surprised that the charge transfer is to be sent by WU - an institution in no way associated with the Bank. Please reply if this letter comes from your bank account and whether the transfer (Debit Account) 25, 037, 125, 488 is registered my name.
angielskipolskiniemieckiAlpha
Hello!

I received a letter about the content specified below. But I do not know whether it is original - although the prints sent to Citi Bank. I actually tried some time ago to transfer large amount of money to Citi Bank in Warsaw, but then - for formal reasons it did not materialize. In addition, I am surprised that the charge transfer is to be sent by WU - an institution in no way associated with the Bank. Please reply if this letter comes from your bank account and whether the transfer (Debit Account) 25, 037, 125, 488 is registered my name.

Regards,

Dr. Marek Reszka

Citibank United Kingdom
Citibank ® Payment Transfer Service.
Citibank UK, 85 Pankhurst Road,
Holloway, London N7 ONU

Dear Client: Mark Reszka

We thank you for emailing your inquiry about your funds with Citi Bank Uk.

Please Be Informed That the transfer of your cash donation - XXXXXXXXXXXXXXXXXXXXX to your operational Bank Account in the UK, was successful, Funds Transfer was effected today, the 8th day of August, 2012.

Due to International Banking regulations / policies of large funds transfer from the United Kingdom, your bank account in your country will be credited within (2-3) working days from today, after the funds transfer fee must have been effected by you.

NOTE: Current status of funds transfer is "Successful" Funds Transfer Status will switch from "Successful" is "Complete" after Citibank is in receipt of your funds transfer fee. In accordance with the Financial Services Authority, the regulator of all providers of financial services in the United Kingdom, the funds charge transfer is 0.00005% of the transfer sum - XXXXXXXXXXXXXXXXXXXXXXXX

Note: Your bank draft was initially insured by the Donors (Dave & Angela Dawes), Citi bank can not recall your funds back, but Citibank can place your funds temporarily on'' PENDING'' only in Situations where no positive response is received from the beneficiary / receiver of funds.

Citibank's funds transfer charges for International Customers can only be effected to our account officer International Via Western Union Or Money Gram.

We Recommend That You Either reach us by email Immediately for specific details on how to effect payment of xxxxxxxxxxxxxxx for Transfer Fee. Find in the attachment of the telex copy / receipt of funds transfer.

Payment Information for Transfer of xxxxxxxxxxxxxxx Via Western Union fee
Receiver Name: Vera Kelvin
Receiver Address: Promenade Level, Cabot Place East,
London, United Kingdom.

Congratulations on a successful transfer.

Best Regards,
Thank you for your time and the look forward to the successful transfer of your funds.

Yours in service,
Andrew Hayes (Mr.)
Tel: +[protected]
Fax: +[protected]
Chief Accounting Officer (Local / Foreign)
Citi Bank United Kingdom
DISCLAIMER NOTICE:
If you have received this email in error, please notify us by a return e-mail and delete the document.If you are not the intended recipient of the, you are hereby Notified That any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Citibank United Kingdom is not ol the for the improper and incomplete transmission of the information Contained in this communication or for any delay in its receipt © 2012.
Regards,

Dr. Marek Reszka
[protected]@wp.pl

Citibank United Kingdom
Citibank ® Payment Transfer Service.
Citibank UK, 85 Pankhurst Road,
Holloway, London N7 ONU

Dear Client: Mark Reszka

We thank you for emailing your inquiry about your funds with Citi Bank Uk.

Please Be Informed That the transfer of your cash donation - XXXXXXXXXXXXXXXXXXXXX to your operational Bank Account in the UK, was successful, Funds Transfer was effected today, the 8th day of August, 2012.

Due to International Banking regulations / policies of large funds transfer from the United Kingdom, your bank account in your country will be credited within (2-3) working days from today, after the funds transfer fee must have been effected by you.

NOTE: Current status of funds transfer is "Successful" Funds Transfer Status will switch from "Successful" is "Complete" after Citibank is in receipt of your funds transfer fee. In accordance with the Financial Services Authority, the regulator of all providers of financial services in the United Kingdom, the funds charge transfer is 0.00005% of the transfer sum - XXXXXXXXXXXXXXXXXXXXXXXX

Note: Your bank draft was initially insured by the Donors (Dave & Angela Dawes), Citi bank can not recall your funds back, but Citibank can place your funds temporarily on'' PENDING'' only in Situations where no positive response is received from the beneficiary / receiver of funds.

Citibank's funds transfer charges for International Customers can only be effected to our account officer International Via Western Union Or Money Gram.

We Recommend That You Either reach us by email Immediately for specific details on how to effect payment of xxxxxxxxxxxxxxx for Transfer Fee. Find in the attachment of the telex copy / receipt of funds transfer.

Payment Information for Transfer of xxxxxxxxxxxxxxx Via Western Union fee
Receiver Name: Vera Kelvin
Receiver Address: Promenade Level, Cabot Place East,
London, United Kingdom.

Congratulations on a successful transfer.

Best Regards,
Thank you for your time and the look forward to the successful transfer of your funds.

Yours in service,
Andrew Hayes (Mr.)
Tel: +[protected]
Fax: +[protected]
Chief Accounting Officer (Local / Foreign)
Citi Bank United Kingdom
DISCLAIMER NOTICE:
If you have received this email in error, please notify us by a return e-mail and delete the document.If you are not the intended recipient of the, you are hereby Notified That any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. Citibank United Kingdom is not ol the for the improper and incomplete transmission of the information Contained in this communication or for any delay in its receipt © 2012.

I have never not paid my credit cards. I had a Citibank card with a great interest rate and transferred the remaining student loan debt to it. The balance is $12k. I lost my job back in October. And immediately enrolled in a DMP in December to make sure payments to creditors were paid. I struggled. Sold all my furniture and was still unable to find a job. I had to take myself out of the DMP in May, just so I could continue to eat. I finally found work, and the DMP re-enrolled me due to my circumstances, and all my creditors have been great. Reducing interest rates and taking me back. Except Citibank, they don't allow it because I dropped out in May.

The DMP advised me to contact Citibank directly. Citibank told me that I could make monthly payments of $300 and that I would be in great shape within a year. I agreed. After that first payment, I noticed $200 of it went to interest and fees! Shocked, I contacted Citi and begged them to work with me, and they refused. They cancelled the payment then AFTER they cancelled advised me that I could never re-enroll or make payments with them again.. (Thanks for telling me AFTER you did that).

I was mislead by Citibank and now I'm trying to deal with a creditor that I am trying to pay back.

calls multi times of day-i dont recall have any citi acct. im low income, disabled and on soc sec.this must stop.from 8;30 in morn til nite.

Dear All
I got robbed by Citibank, they do robbery in a smart way, they abuse the "Available credit limit", when you deposit money sometimes, they ignore your new deposit in the available credit limit, while they show it in the statement, then after a month you find that your credit limit didn't increase, they steal thousands of Dollars from every customer every month through credit card transactions, they stole 800 last month and stole 1800 today!
The problem is that they keep records and if you sue them, they will deny what you say and bring forged records that prove that you are insane, so they best way is to close your account with Citibank and stay away from them, they are good at stealing money then convince you that you are stupid and totally mistaken about what happened.

In December of 2011 I made of purchase of $82.76 from Home Depot using my credit card from Citi. When I finally was billed in March, I promptly paid the amount of the purchase but not the late fees. The failure of Home Depot and/or Citi to generate a bill cannot be remedied by assessing bogus late fees. I am not in a “cannot pay “situation. This is a “will not” pay situation. The "fees" now exceed $180. I would strongly advise anyone to use another credit card other than the one provided by HD from Citibank.

6 / 09 buy one plant get one free if you open account. Days later, cell phone talking driver totaled 3 cars and hit fire truck. My back was broken x2, legs crushed, left foot broken, spinal cord injury, traumatic brain injury. Two months after accident was in rehab hospital when learned of past due $49. 00 statement. $49. 00! Was 30 days late. Paid immediately. I was told by experian rep it should have been forgiven. When talking to a representative of the bank he was very scarastic and nasty. For three years they have showed as past due even though it was paid as soon as possible and i called to tell them the circumstances, lowering credit score. Instead of a perfect 850, rating it is 790. I am furious every time i see it.

27 June 2012
Citibank NA
8th Flr., 1 Eastwood
Libis, Quezon City

Letter of Complaint – Citibank Visa

Sir,

You have had my business since 1995 and in all this time I can only describe your service as
mediocre, at best. This starts with just trying to get in touch with you; a telephone system that is such
an ordeal, it would leave anyone in a real emergency dead before he got through. It was hard enough
getting this contact. It seems Citibank does not offer the option to send them complaint letters. While
I would not be surprised that nothing comes out of this complaint (as nothing has ever happened to
those I’ve made by email and to your telephone operators) I write it anyway for the record, and for
purposes you will find out later why.

A more concerning issue is the cavalier manner by which you cancel and/or block cards with blatant
disregard to the inconvenience you cause to the customer. In my particular case, note the following
from 2009 to-date:

- that card was reissued on March 2010, valid until March 2013;
- the card was again reissued on June 2011, valid until March 2013;
- the card was yet again reissued on June 2012, valid until March 2013;
meaning the card will be reissued again in 9 months.

When I tried to use the latest card received last week it was again blocked. After the painful exercise
of calling, you “reactivated” the card, but cannot, or will not, give a reason why it was blocked. You
do not seem to care about the hassle, and embarrassment you put the customer through. This seems
to be a regular event, each time shortening the card validity. Thank God I did not fall for your sales
pitch to have my utility bills paid against this card.

In the past the reasons have always been the same - card has been compromised or was part of a
batch of cards which you had to recall. You like to say you are doing this for my protection. If this is
true, and if the card was compromised because (e.g.) I used it in establishments or on vendors that
you consider dubious, then why not tell me who they are? You are already charging me extra for an
“added security service”. What’s so hard about calling my celphone while I’m doing the transaction
to warn me. You used to do this before? Otherwise, cut the ###. The truth is your security system
sucks. And you are so fixated on profit generation that “service” (a word you have yet to learn to
spell) does not come into the equation.

Please tell me then how you are going solve this, or if I should cancel this card, and all my other
accounts with Citibank, and take my business elsewhere.

Yours truly,

I complained about ICICI Bank, poor and totally lie service to the CEO Chandha Kochhar. Her ego got affected and she ordered my saving bank account to be closed. Her slave staffs against RBI guidliness to satisfy Chanda Kochhar ego closed my account and the CEO has taken the amount. I have written more than 100 mails to CEO directly, but no response. Want compensation of 1 Million Dollars.