I have approximately 15-20 pairs Clarks shoes that I have purchased over the past 8 yrs. I love the fit, style & comfort plus there are many colors to select from. Starting 3 months ago each pair is starting to tear apart where the sole is attached to the upper. I am very unhappy that such nice shoes are so defective. I have a lot of money$$$$ invested in these shoes & it costs at least $20 to get them repaired so I am having to throw them away-what a waste of good money$$$$$. Will not purchase more until I am assured this defect is corrected. Doesn't anyone care?
The complaint has been investigated and resolved to the customer’s satisfaction.
I too own several pairs of Clark shoes. I had a pair of mine completely fall apart - the shoe came away from the sole. I could not believe it! I have never seen shoes do this before. I love Clark shoes but if this is what happens to them as you wear them I am going to stop buying them.
This is exactly what has happened to me-I am just sick as I love these shoes. I guess this is what happens when we outsource our products. What a shame for such a good shoe to now be no good.
I am ashamed from telling anyperson that i own 2 pairs of shoes from clarks the 1st pair is perfect but the second pair that i wear it for 5 times this year and all of a sudden the sole came off, what a shame even though is says on it made in italy
after that bad experience never again clarks i will buy from now rockport which i own about 4 pairs with no complaint what so ever
I have eight pairs of Clark shoes and all but one pair has worn beautifully. Recently
I put on a pair of red shoes which I wear less than the others and the sole suddenly
detached from the upper. I love these shoes and would like information about getting
them repaired or replaced. The shoe is style number 34308, Size 5M, Rebecca SMU.
Please reply to: dorothymilam@att.net
I live in Ocala, FL and I love the Clark's shoes. I had never heard of them until I moved here. I right away bought a pair of blue ones. Liked them so much that I bought a pair of red ones the same style. I now own about eight pairs. Well the other day I got down my blue pair and wore them to work and they just fell apart. The upper part came apart from the sole and there I was left in a very embarassing situation at work flopping around with a ripped apart shoe. I went to wear the red pair several days later and the very seam thing happened to them only worse. This time a big chunk of the sole came apart. I am very disappointed with the Clark's name and I hope that they will do something to right their product.
Wish I read these comments before I purchased Clark shoes. I have had the same experience with soels splitting and coming apart from the leather. It shameful because the leather is still good. What is even worse is Clark does nothing to stand behind their product.
That saying you get what you pay for DOES NOT AND I MEAN DOES NOT APPLY to clark shoes. I will never buy another pair of clark shoes. It is not only the shoe is bad but so is Customer Service.
I put on my Clarks clogs this morning and the soles separated from both shoes after a few steps. I have worn these VERY little and there is nearly no wear on the sole to support this. This is the second pair of your incredibly poor quality shoes that have had the same defect. You have your shoes made in China and I can't help but wonder if the lack of quality control is your trade-off for executive profit. I will never buy another pair of your expensively cheap shoes! What I willl do is forward these shoes to the appropirate state government office and file an official complaint.
I put on a pair of Clarks clogs today and took a few steps when I notice that the soles were separating from the upper shoe on both shoes. This is the second pair of clogs that have had this defect and neither pair had been worn much which can be seen by the conditon of the sole. I will be forwarding these shoes to the appropriate State government office and filing an official compalint. And, OF COURSE, I will never purchase anothe pair of your shoes again.
The same thing has happened to me three times. The last pair had very little wear on it and the shoe totally pulled away from the sole. I love the feel and fit of these shoes but I can not afford to buy them if I can only wear them a few times before I throw them away. Does anyone know if Clark will reimburse you or replace defective shoes? Ginger Burton