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1.0 1 Review 141 Complaints
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Clientele Complaints 141

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L
7:03 am EST
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Clientele Money deducted

Money deducted from my account of which I didn't understand. I was never told that they gonna deduct money every month. That was sassa money and I got some things to do with. I can't afford this kind of policy. And I want my money back .

Desired outcome: I want to be cancelled on this policy and I want my money back.

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E
11:24 am EDT
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Clientele My child's money that you guys deduct it I want it back because i've got responsibility to make...

I want my child's money back guyz I've got some responsibility to make its my child money support that you took.. Or I'm going to sue you guyz.. I didn't know that you ar going to deduct my child's grant at least mine is better I have policies that nver took my child's grant but you guys have brave to deduct it because you ar clientele so please guys just give me back my child money it's not mine it's not yours is for my baby. Thank you

Desired outcome: 399

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N
9:03 am EDT

Clientele Removing some members

My name is nkululeko marks ngadlela my ld no [protected] l would to remove some members in my policy legal please removed ntombovuyo ngadlela, sihle Hlomza and okuhle Hlomza from my policy legal

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A
8:35 am EDT
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Clientele Policy

Clientele life Won't Cancel the Policy, I Didn't Know That they deduct Certain Amount Of Money Monthly, Now I want To Stop That Before Happening, I'm Not Working I'll be Receiving A small Amount Of Money 💔 I'm Worried That They Must Deduct It, I Tried Calling And Emailing Their Services And They Not Giving Me The Straight Answer, Their Service Is poor.
My IFA Number is AF843825.

Desired outcome: Cancellation of the Policy

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T
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Timoh Zondi
US
Sep 22, 2021 1:02 pm EDT

Me too 😒

T
T
Timoh Zondi
US
Sep 22, 2021 1:02 pm EDT

Me too 😒

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M
11:48 am EDT
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Clientele Clientele lawyers poor service

My name is majahane Ronny Mathabela ID [protected] ever since I lodge my case P1079130 on the 05th of August 2021 there is very little progress. Zine Jojo. Luleka. Dimpy. And their supervisor did show interest to help me they keep on telling empy promises. As I speak I don't have car since the company N4 Suspension failed to fix my car instant they worsten it can't even move. I'm very very disappointed after so many years being an honest member of clientile paying subscription every months.

I hope my concerns will be greatly dealt with
Yours faithfully
MR mathabela
[protected]

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L
7:24 pm EDT

Clientele Clientele scam

It's been 3 months now you guys debited my account and taking my r232. Why are you so fraudulent? Not realizing you're scamming students? I need my money please. I can't afford this policy of yours...

Desired outcome: I NEED MY MONEY

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M
6:18 am EST

Clientele Waiting for my refund which they said I must wait 15 which the days are already past

Why do I still receiving calls from clientele people when I have cancelled my application which they have not refund me .

Desired outcome: They must be specific not lying to us

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M
3:27 pm EDT

Clientele Policy scam

Good day...one month back, an agent from clientel told me to download an app, she said that its only for discounts at any retail store, but i saw R250 debit order taken from my account stating that i have a funeral policy which i don't know about, and that is unfair to me and i don't like it because i did not say i need any policy and i can not even afford it as i am a student so i request that my money is refunded to me and cancel that policy.

Desired outcome: Refund

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P
10:29 pm EDT

Clientele Debit order

Hi i would like to cancel clientele debit order i knew nothing about debit order i was only told about golden rewards only and they registered me now they deduct 250 each month I'm a student i can't afford that i need it to be cancelled asap plz i really can't afford that i need help asap i would be happy if i could get some help plz plz plz

Desired outcome: Get helped

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4:22 pm EDT
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Clientele Debt order

I would like to reserve a debt order that took place this morning and also cancel the whatever the debt order was for I really can't R420 every month being deducted I'm still a student, that money was supposed to be for my rent and I was never told that R420 was going to be deducted from my account every month so please help I really need the money I've been trying to x
Call and I also sent you guys emails about four time and I've haven't received any help here is my contact number [protected], AF 851202 and my email [protected]@gmail.com

Desired outcome: I would like to get the money back was deducted

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A
12:42 am EDT

Clientele my airtime

my airtime I did not received same though my payment were deducted

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H
12:37 am EDT

Clientele Clientele keeps deducting payment although canceled policy and debit order December 2020

After numerous emails and telephone calls Clientele keep deducting my bank account.

Desired outcome: Payback money deducted from my account and stop debit my account

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K
3:50 am EDT
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Clientele Debit order

A debit order of R240 is being deducted on my account from clientele and I don't remember joining anything from clientele and they didn't even contact me before making this debit order for every month..please cancel this debit order and refund my money back, I won't afford it and I am a student. And the money they're are taking is for my food stuff

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Lesiba Molokomme
US
Aug 04, 2021 1:36 am EDT

I have a similar problem

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10:44 am EDT
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Clientele Wealth plan policy paid up,funds to be accessed after 5 years

I took a policy is 2018 wealth plan, i then had to cancel it in 2020 but was adviced will only get the funds in 2023 cause i already did the withdrawal and was also told its because its a long term policy, im really not happy about this kind of service and was told since the policy is paid up theres some fees they will deduct monthly from whats currently available till then

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4:27 am EDT
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Clientele IFA policy cancellation

Someone asked me to join IFA for free and never told me about any monthly installments. After the first deduction I called that guy and asked him to cancell my IFA membership and he said he called the office and it was cancelled BUT last month they debited R420 again I called the guy and he said their office made a mistake. I went to Clientele page on Facebook and wrote a complaint and asked them to cancell my IFA membership and they gave me a whatsapp number, I texted them but didnt get any help.. please cancell my IFA membership : Xoliswa Malamba AF867282

Desired outcome: IFA POLICY CANCELLATION and Refund

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J
6:03 am EDT
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Clientele Clientele Automated Spam Calls Harassment

I am getting daily unsolicited automated harassment calls from Clientele.

I have registered on DMASA, I have opted out on the Clientele website and I have asked repeatedly to have my number removed but I still get repeated daily automated calls advertising Clientele products that I will never use.

This marketing campaign is destructive and invasive. I want nothing more to do with the company.

Desired outcome: Please remove me completely from every Clientele department's advertising and marketing con-act forever

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T
10:12 am EDT

Clientele Clientele gold rewards

I got a call from clientele mobile offering me a policy worth 300 per month the caller promised me 300 worth airtime monthly and a lot of benefits.i agreed to join.but told the caller to start debiting on the next month.but they debited in the same month unxpected.i complained on their watsapp line.no response .and now I see I dnt benefit from this policy I asked them to cancell it it's been four months nw.they never respond to any of my messages.i really don't need their services

Desired outcome: Cancel their policy immediate

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S
9:14 am EDT

Clientele Services

Good day my name is Samuel Sonabile Mthimkhulu, ID No. [protected], Policy No [protected] Cellphone number : [protected]. I would like to withdraw all amounts and would like you to deduct the emergency withrawal fee of R500. Please deposit the money in my bank account that you debit from. My banking details are Capitec Bank Account No: [protected]. I received a call from one of your consultants 7 minutes ago and when I explained the above mentioned details he hung up on me. I am not happy at all and I will never ever use your services ever again and I will tell the rest of my friends and family about this.

Desired outcome: Full payout and a token of appreciation

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R
7:34 am EDT

Clientele Clientele's deductions and my money back in my account

One of clientele representative opened a policy without my consent, one were talking to me while the other one opened the policy and since than clientele were deducting money from my account at capitec and I don't have a job for these deductions so I want my money back from November 2020 until now, I wanted to duspite and also reverse my money but I can't and I'm staying far away from a clientele office, there is no clientele offices near us so please send my money back

Desired outcome: To get my money back today

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Glen mbowane
Bush, ZA
Jul 16, 2021 3:51 pm EDT

Please help me I want to cancel clintel faneral cover

L
L
Lizalise
Durban, ZA
Jul 09, 2021 7:17 am EDT

Same situation with me because I was tricked into this not knowing I have to pay even a single cent. How do you reverse this because am bankrupt now by something I did not even want nor had infor on. Please help

ComplaintsBoard
J
11:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clientele Debit order cancellation

A clientele representative, opened a policy for me without my consent, one of them took me to a shop, while the other one was creating a policy for me. And I only realized now that I am now a clientele member, and I'd like to cancel that before the money gets debited. Please cancel the policy, I am a student, I don't have money for life insurance, I have parents for that

Desired outcome: Cancel policy and debit order

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Overview of Clientele complaint handling

Clientele reviews first appeared on Complaints Board on Sep 1, 2010. The latest review Anautorised policy/scammed by IFA representative was posted on Oct 28, 2024. The latest complaint debits not coming off was resolved on Feb 23, 2011. Clientele has an average consumer rating of 1 stars from 142 reviews. Clientele has resolved 1 complaints.
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  1. Clientele Contacts

  2. Clientele phone numbers
    +27 113 203 000
    +27 113 203 000
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    20%
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    Customer Service
    +27 113 203 020
    +27 113 203 020
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    41%
    Confidence score
    Legal Claims
    +27 113 203 488
    +27 113 203 488
    Click up if you have successfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have successfully reached Clientele by calling +27 113 203 488 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 488 phone number
    Brokers
    More phone numbers
  3. Clientele emails
  4. Clientele address
    Clientèle Office Park, Rivonia Rd & Alon Road, Johannesburg, 2196, South Africa
  5. Clientele social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024

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